Sales Management

Douglas Kaufman

**** ******** ***** ***** ********, OH 43026

614-***-**** ************@*****.***

LinkedIn: http://www.linkedin.com/in/DouglasEKaufman

BUSINESS DEVELOPMENT PROFESSIONAL EXPERIENCE

BUSINESS DEVELOPMENT AND SYSTEMS * SALES AND MARKETING *

CLIENT ACCOUNT MANAGEMENT * PROJECT AND TIME MANAGEMENT *

EMPLOYEE MANAGEMENT * FINANCIAL REPORTING *

TECHNOLOGY * MICROSOFT OFFICE PRODUCTS

Highly talented and hands-on professional with an excellent track record in selling, implementing and

supporting practice management software solutions for physician practices, including multi-specialty

and multi-location sites. Expertise included developing business tools for client and in-house use.

The result was greater client and employee growth and retention due to satisfaction in the services

provided. This business was sold to WebMD in 2001.

Currently, president of Dynamic Marketing Connections, a business that specializes in online sales and

marketing, consulting, and project management services.

CORE SKILLS

Business Development: Sales and Marketing * Delivery of Client Services * Internal Operations *

Project Management * Time Management * Client Account Management * Financial Forecasting and

Tracking * Return on Investment Analysis

Sales and Marketing: Sales and Marketing * Technical Sales * Niche Marketing * Referral Marketing

* New Client Sales * Add-on Sales * Sales Development * Sales Budgeting * Sales Forecasting *

Sales Results * Sales Tracking * Client Account Management * Negotiations

Management: Employee Management * Human Resources * Financial Reporting * Checklist and

Protocols * Daily, Monthly & Periodic Operations

Practice Management Software: The Medical Manager® * Electronic Medical Record (EMR) *

Document and Image Scanning * Electronic Data Interfacing (EDI) * Data Conversions * Custom

Programming * Project Management * System Implementation * Software Integration * Client

Support * Client Training * Consulting * Unix * Windows * Networking * Communications

CAREER HISTORY

DYNAMIC MARKETING CONNECTIONS 2011 – Present

Online marketing services for professional businesses, with emphasis on websites, social media, online

ad campaigns, brand design, project management, implementation, training and on-going support.

TECHNOLOGY CONSULTANT 2004 - 2010

Sales and marketing services primarily for real estate professionals.

Delivery of services was a primary feature for clients, including setting expectations, organizing

multiple projects, and offering clear, concise communication with clients during the engagement.

Developed an internal paperless office to manage online, client and internal documents, contracts,

checklists and protocols. This allowed for easy access to important information on the internet at any

time.

MIDWEST MEDICAL PRACTICE CONCEPTS INC. Prior Work Experience

Specialized in promoting, selling, installing, training, and supporting Medical Practice Management

software for physicians, including multi-doctor, multi-location and multi-specialty office.

The Medical Manager® software functionality encompassed billing & accounting, scheduling, front

and back office functions, electronic billing, the electronic chart, and scanning and imaging.

Monitored the daily operations, including client account management, sales and marketing, support

services and internal management.

Designed and implemented internal business systems, to include time and project management for

client and internal projects, wrote and implemented a client response system to track client support

issues, updated training manuals; coordinated and oversaw internal training courses and checklists.

Reviewed financial reports, including balance sheet, profit and loss, and sales reporting and sales

projecting.

WebMD purchased this business in December 2001.

EDUCATION

DENISON UNIVERSITY

Bachelor of Arts in Computer Science

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