Quality Sales

Deepak Mehto,

P - ***/*, Air Force Officer Mess

Staff Quarter New Delhi Cantt,

Cell: 981*******, email: abobi1@r.postjobfree.com

Objective: To contribute my skills and knowledge to a management team for

the enhancement of the organization business and to grow with the growth

for the organization.

Education:

Intermediate from C.B.S.E

Graduate (B.A.) from Delhi University.

Professional work experience:

Group: ITC Group Company: International Travel House Ltd.

Position: SR. Supervisor (Operation)

Division: Car Rental bookings.

Duration: June 2002 - till date

International Travel House Ltd is an ITC group company & caters to all

facets of Travel & Tourism Industry. The Company has its Nation wide

presence with 27 Branches with an annual turnover of more than 510 Crores.

I look after the responsibility of operation in NCR region for Car Rental

Divisions.

Personal Profile:

Date of Birth : 04th Nov 1980

Gender : Male

Marital status : Married

Father's Name : Sh. Madhu Sudan Mehto

Permanent Address : P- 197/7, Air force Officer

Mess Staff quarter

New Delhi Cantt- 110010

Main Responsibilities

Counter Operations:

1. Ensuring all reservation is noted properly & confirmation are

being sent.

2. Ensure fair allotment of cars & timely dispatch after proper

inspection.

3. Handling Interbranch reservations.

4. Co ordination with Sales & Maintenance department in order to make

better service.

5. To keep a regular track with the existing client of the

organization through Official

Correspondence.

6. To handle heavy movement shift.

Guest handling :

1. Communication suitable service solution available.

2. Ensuring that counter staff notes requirement in standard format so

that key data

required are not missed.

3. Ability to understand & identify guest requirement.

4. Complaints of Guest are heard and reacted upon guest information

Documentation:

1. Checking duty slips/ Duty slip issuance & closing.

2. Quote Formulation for outstation Trips

3. Quality inspection & assurance.

Quality inspection & assurance:

1. Collating guest feedback, complaint identification

2. Quality Checks

3. Car Quality

4. Accuracy in duty slips & invoices

5. Accuracy in sending SMS about car details to clients.

Personal Traits:

1. Capable of handling all type of administrative jobs.

2. A good listener & fast learner.

3 Good Knowledge of Computer with good typing speed

Fervencies:

. Traveling

. To make friends.

. Watching Movies.

* * * * *

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