Tammy C. Worley

* ****** *****

Hartwell, Georgia 30643

706-***-**** / 864-***-****

abobh0@r.postjobfree.com

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EXECUTIVE SUMMARY

Quality Systems Management Quality / Process Planning & Management of Engineering

TS 16949 / ISO 9001 / TQM Improvement (FMEA, Mistake prints

Certified ISO Lead Auditor Proofing, Control Plans) GD&T (Geometric Dimensioning

Problem Solving/Continuous Ford APQP (Advanced Product and Tolerancing)

Improvement Quality Planning) Coordinate Measuring Machines

(8D, Cause & Effect/Fishbone, Plastics extrusion, injection (CMM)

DMAIC) molding and thermoforming CNC Machining (gears, rotors,

Lean Six Sigma Green Belt housings)

Capital Budgeting &

Forecasting

Highly experienced quality professional with over 23 years of experience in

manufacturing environments which include the automotive, fiber, plastics,

and construction products industries.

Over twelve years experience in quality systems management with

accomplishments in quality system improvements, product design and process

improvements including product development management, cross-functional

program management and employee development and training. Able to manage

and complete multiple projects and tasks in a fast-paced lean environment

while maintaining emphasis on the highest standard of product quality and

customer service.

A certified ISO 9001:2000 Lead Auditor with extensive experience in

creating and managing ISO/TS quality management systems and 3rd party

audits.

ACCOMPLISHMENTS

. Setup and implementation of all new lab equipment for brand new quality

control lab. Implemented all new lab procedures and established

document control system for brand new, state of the art manufacturing

facility, First Quality in Anderson, SC.

. Implemented Fusion Vision Detection System (Greenbelt project) at

FiberVisions resulting in a waste savings of $250K/yr. Fusion (hard

plastic created during fiber extrusion process) was the most frequently

reported quality complaint issued to the Athens plant in 2009.

. Implemented at FiberVisions a new Statistical Process Control software

called Infinity QS which displays real time process and quality data on

a "dashboard" on the production line enabling operators to make

adjustments per SPC rules of run to ensure process and product control.

. Reduced Eaton's PPM from 56 returns from Daimler Mercedes in 2006 to 6

returns in 2007.

. Championed formulation optimization projects that saved Carlisle

Coatings and Waterproofing over $390,000.

. Implemented and managed the cost savings programs implemented by three

Carlisle facilities in Georgia and Texas.

. Created and implemented the plant ISO Quality System and related

documentation for Carlisle.

. Proficient in Word, Excel, Access, Minitab, Infinity QS and ChartRunner

SPC Software.

PROFESSIONAL EXPERIENCE

Quality Manager

2011 to Present

First Quality, Anderson, SC

First Quality is a manufacturer of plastic films, both printed and

unprinted for the personal care, packaging, protection and specialty market

segments.

. Manager of Quality Management for brand new, state of the art plastic

film manufacturing facility.

. Responsible for the management of all aspects of the quality system

for the Anderson facility ensuring that all finished product meets

physical property requirements and print quality.

. Responsible for the purchase and installation of all quality test

equipment for new lab.

. Created automated test data collection system and Certificate of

Analysis generartion system.

. Created automated document control system for all QMS documentation.

Performed training of this system plant wide.

. Champion of all investigation of internal and external issues,

customercomplaints, and raw material nonconformancies, tracking them

to completion using 8D root cause analysis and reporting back to the

customer with root cause and corrective actions.

. Lead monthly plant wide quality review meetings to review all plant

quality related issues and the status of corrective action plans as

well as continuous improvement projects.

. Ensure communication and training of all corrective actions, changes

to work instructions and new procedures.

. Manager of Quality Lab including maintenance of test equipment

calibrations and schedule. Supervisor of 2 Quality Lab technicians.

Senior Quality Engineer

2008 to 2011

FiberVisions, Inc., Athens, GA

FiberVisions is a manufacturer of polyolefin and bi-component fibers

extruded from synthetic polymers such as polyethylene and polypropylene for

non-woven applications such as hygiene, textiles, automotive and

construction products.

. Responsible for the management of all aspects of the quality system

for the Athens facility ensuring that all finished product meets

customer requirements and expectations.

. Champion of all investigation of internal and external

issues/complaints, tracking them to completion using 8D root cause

analysis and reporting back to the customer with root cause and

corrective actions.

. Responsible for tracking and the monthly quality performance

measurables of the Athens facility per quality objective metrics and

reporting them to the Global Quality Manager. Primary customer contact

for customers such as Kimberly Clark and Procter & Gamble.

. Lead monthly quality review meetings to review all plant quality

related issues with plant management and review status of corrective

action plans as well as continuous improvement projects.

. Ensure communication and training of all corrective actions, changes

to work instructions and new procedures.

. Manager of Quality Lab including maintenance of test equipment

calibrations and schedule. Supervisor of 5 Quality Lab technicians.

. Lean Six Sigma Greenbelt for Athens facility. ISO Management

Representative for the Athens facility. Assist Global Quality Manager

with the documentation, implementation and management of the ISO

Quality Management System and 3rd party and customer audits.

. Created and implemented Real Time SPC charts displayed on large

screens for all manufacturing lines on the plant floor. Trained all

plant personnel in utilization of the new charts.

Senior Customer Quality Engineer

2004 to 2008

Eaton Supercharger Div., Athens, GA (Part of company-wide layoff resulting

from Automotive Industry downturn)

Eaton designs and manufactures precision superchargers for highly specific

automotive applications

. Primary customer contact for Daimler-Mercedes based in Germany and

Chery Automotive Company based in China for product development and

quality-related issues.

. Track customer satisfaction metrics such as PPM, delivery and any

other customer defined metrics. Prepare and submit all customer

satisfaction related reports, corrective action reports and continuous

improvement action item status reports monthly to the customer

. Manage the customer complaint and product return process for all

Mercedes and Chery products. Implement and manage any necessary

containment and sort activities in the plant and/or at the customer

location. Lead 8D root cause analysis and corrective action

implementation on customer and plant defects.

. Responsible for planning, creating and implementation of product

Dimensional Control Plans (DCP). Team leader in the identification of

RPN (Risk Priority Number) for new products and product improvement

activities.

. Ensure that measurable internal plant quality metrics are determined

and applied to Supercharger products and manufacturing operations.

. Develop, implement and maintain statistical gauge evaluation systems

and generate report data from a plant-wide statistical process control

program.

. Ensure that internal and supplier components met dimensional

requirements per specification through the application of GD&T

(geometric dimensioning and tolerancing).

. Member of APQP product launch teams. Responsible for ensuring that

all PPAP, Control Plans and FMEA related activities and documentation

were completed for sample layout for new or revised products.

. Traveled to Stuttgart, Germany at least once per quarter to attend and

present Athens performance data in monthly Mercedes "Jour Fix"

meetings for monthly quality reviews. Created action item lists

resulting from these visits.

. Accompanied the Mercedes Quality Engineer on supplier quality and

process audit visits for both domestic and international suppliers.

. Member of TPC (Total Process Control) teams for multiple product lines

for process improvement and scrap reduction.

Quality Assurance Manager

1999 to 2004

Carlisle Coatings & Waterproofing, Elberton, GA

Manufacturer of Waterproofing and Moisture Protection Products for the

Construction Industry

. Manager all aspects of the company Quality System and ISO 9001:2000

QMS system. Responsible for setting product quality standards,

inspection procedures and test requirements for all manufactured

products as well as raw materials and purchased finished goods.

. Primary contact with customers to ensure timely problem resolution and

maintain positive customer communication and relationships.

. Responsible for defining and tracking quality assurance measurables

such as scrap, complaints, defects, delivery and efficiencies for all

production lines.

. Lead all root cause analysis investigations of all customer

complaints, supplier issues and field quality issues partnering with

marketing, department management and manufacturing floor to conduct

root cause analysis and corrective actions.

. Leader of plant process improvement and cost reduction teams. Manage

all trials and report on results.

. Created and implemented plant Quality System and related

documentation. Coordinated all QMS system training for all plant

staff. Created and managed the internal audit program for monitoring

performance of the Quality System.

. Management of UL files ensured product compliance to UL and other

regulatory requirements.

. Manager of Quality Control Lab supervising five lab technicians.

. Maintenance of calibration schedules and SPC software program as well

as the performance of testing equipment for inspection of product

quality.

. Manage and coordinate all internal and external 3rd party product

design and compliance testing.

Methods Analyst

1996 to 1999

The Torrington Company, Elberton, GA (Plant closed when major contract was

lost)

Steering Assembly Plant for Ford and Chrysler

. Responsible for the management and analysis of production performance

information, analyzing and reporting work performance against

standards. Analyze work-study data and equipment specifications to

establish time and production standards. Update, maintain and create

master routings, part masters, and bills of materials relevant to

correct manufacturing practices. Prepare and coordinate the plant-s

budget, capital requests and internal reports, as well as additional

reports required by Engineering and other members of management.

Coordinate and track all plant cost reduction projects, plant work

orders and appropriations. Act as central control for all plant forms,

record retention activities, and divisional-issued drawings and

specifications.

. Started out as Administrative Assistant to Plant Manager of

Torrington, 1995-1996

ADDITIONAL EMPLOYMENT EXPERIENCE

Assistant to Human Resources Manager The Hartwell

Company 1994 to 1995

Assistant Product Development Manager The Hartwell

Company 1991 to 1994

Export Shipping Coordinator The Hartwell Company

1989 to 1991

Assistant to Production Control Manager The Hartwell

Company 1988 to 1989

EDUCATION

Bachelor of Science Georgia College & State University

Business Mgt & Information Systems 1988

Certificate Buck Mickel Center (Greenville Tech) ISO Lead Auditor

2006

Certificate FiberVisions LSS Training Program LSS Greenbelt

2011

ReferenceS Available Upon Request

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