Human Resources Training

SANDRA L. HARE, SPHR

*** **** ***** *** • Kalispell, MT 59901 • **********@*****.*** • 406-***-****

HUMAN RESOURCES EXECUTIVE TRAINING DIRECTOR

Organizational Development Management Liaison Strategic Planning Acquisitions

An accomplished Human Resources Executive with proven expertise in policy development, talent acquisition,

staff retention, training, coalition building and labor relations. Offer outstanding leadership, behavioral

management and conflict resolution skills. Highly developed interpersonal skills and the ability to build

relationships, motivate and direct others in a supportive, cooperative team environment.

Policy Development Policy Administration Employee Relations

Contract Negotiations Benefit Programs Training Development

Operations Management Budgeting & Forecasting Risk Management

Rapid Growth Management Worker’s Compensation Disaster Planning

PROFESSIONAL EXPERIENCE

12/08 – Present

Assistant Director of HR, Kalispell Regional Medical Center, Kalispell, MT

Works closely with HR Director and Chief Human Resources Officer to administer and oversee all human

resource services for a multisite healthcare organization with 2500+ employees in Northwest Montana. Provide

HR guidance to senior administrative staff and executive leadership to help drive strategic vision and

accomplishment of business goals. Key contributor in creating a cultural shift in all HR disciplines, customer

service, and organizational mission.

Oversight of all aspects of staff performance; performance evaluation, progressive discipline, mediation

of staff disputes and grievance procedures in accordance with state and federal laws.

Successfully initiated the integrated physicians’ liaison role and on boarding systems for employed

physician model and successfully completed 10 clinic integrations.

Redesigned FMLA and personal leave program resulting in shorter time away from work and improved

satisfaction for managers and employees.

Developed and managed training programs for staff on workplace performance and professional

development including “Charge Nurse University,” “HR 101,” “Setting Personal Goals,” and leadership

“Book Club.”

Initiated and implemented a leadership “consultant” role by providing coaching, development and

training to all leadership levels (80+ administrators, directors, ma nagers and supervisors).

Successfully reduced budgetary expenditures for legal counsel by providing expert analysis and

oversight.

President, S*HareSolutions Training & Consulting, Tigard, OR and Helena, MT (06/92-01/13)

Training/consulting firm providing training, speaking and consulting services in the areas of human resources,

leadership, organizational dynamics, best practices, conflict resolution, wage and hour complaints, personal

motivation and emergency planning, mitigation & response on an as needed basis. Client base of over 200.

• Created “Coping with Caring: A Guide to Compassion Fatigue and Burnout. ”

• Designed and implemented program to realign Board of Directors functions and recruiting systems for

a statewide bank in a highly resistant environment.

• Wrote and facilitated a two -day strategic planning and team building workshop creating a turnaround

experience for non-profit agricultural agency in a corporate restructure.

SANDRA L. HARE…PAGE 2

• Produced and led a disaster response and mitigation plan including fundraising efforts to prepare a large

elementary school for a significant event. Plan included sheltering in place, food and water acquisition,

search and rescue, community management and parent/teacher education.

(10/06 – 04/08)

Training & Development Director/Ops Manager, Wheat Montana, Bozeman, MT

Developed and directed the human resource and training functions for multi- million dollar bakery/deli startup

venture. Member of executive team charged with forming a “deli division” and the creation, implementation

and operation of new concept stores in a multi-state region. Established position as the best practices resource

for all franchises and partner divisions within the corporate holdings.

• Member of Operations Executive Team responsible for managing operations through forecasting,

budgeting, inventory control, contract negotiations, purchasing, and quality assurance. Maximized

revenues through efficient staffing, labor cost controls and promot ions.

• Directed the development of policy and procedures, operations manuals, job descriptions, salary and

bonus structures, career ladders, retention and training programs. Established and implemented

employee incentive programs to increase productivity and customer satisfaction.

• Developed multi-state recruiting processes, created behavioral interviewing system and provided

training/coaching in effective hiring techniques to owners and managers. Personally performed

leadership hires for corporate locations.

• Monitored and ensured compliance with all safety regulations, state and federal law, record keeping

and information security requirements.

• Provided leadership and oversight for division of 130 plus corporate employees and all franchise

locations.

(09/99 –0 8/04)

Trainer/Office Safety Coordinator, Career Training Institute, Helena, MT

Researched, wrote and taught courses in the areas of career preparation, parenting and life skills for hard -to-

serve populations. Utilized extensive knowledge of adult education theory and human behavior to create

successful work transitions and reduce recidivism in high-risk behaviors. Partnered with employers to create

OJT programs and mentoring programs. Revitalized and updated the office safety committee creating

compliance with all health and safety requirements.

• Established position as HR consultant to case managers, participants, partner agencies and employers.

Recruited job placement locations and developed training programs, coaching and OJT s ystems.

• Co-wrote employer’s guide to coaching & mentoring employees under statewide initiative.

• Achieved an average 80% graduation rate through all classes.

• Successfully managed and adapted training programs to accommodate shrinking funding sources and

shortened allowable training periods while maintaining the highest quality standards.

Executive Director, Westaff & Personnel Plus, Helena, MT (10/98-06/99)

Directed all operations of temporary staffing and human resource consulting firm. Provided daily oversight of

staffing agency providing services to over 250 business and personnel. Delivered consulting and training

services to retained clients, public and private employers.

• Achieved a 100% success rate throughout the investigation and mediation of highly confidential and

sensitive human rights investigations.

• Increased retained client base by 30% in first four months.

SANDRA L. HARE…PAGE 3

President, Parent Child Preschools of Oregon, Portland, OR (03/95-03/97)

Led the operations of a non-profit preschool agency serving 2500 families through management of

human resources, recruitment, contract negotiations, operations, compliance, training and conflict

resolution for all individual schools and the agency itself.

• Implemented financial reporting system reducing embezzlement problems by 70%.

EDUCATION AND CERTIFICATION

Bachelor of Science – Human Resources

Montana State University

Currently Attending

Area of study – Business/Journalism

Lee College, Baytown, TX

Senior Professional of Human Resources (SPHR) from the HR Certification Institute, Alexandria, Virginia

Advanced Instructor in MANDT Relational, Conceptual and Physical Intervention Program designed to reduce

workplace violence through dignity and respect, Richardson, Texas

Public Information Officer – Type II Incident Command Certification for Disaster and Emergency Response

PROFESSIONAL INVOLVEMENT

President, Society of Human Resource Managers, Helena, Montana

Legislative Director, Society of Human Resource Managers, State of Montana

Governor’s Award for Excellence, State of Montana

Chairman, Red Cross Single Family Fire Response

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