Customer Service Marketing/Communications Business Experience
Resume:
CHRISTY R. CHADWICK
*** ******* ****** abobe8@r.postjobfree.com
Fort Collins, CO 80524 970-***-****
EDUCATION
B.A. Communication; with minor in Psychology August 2009
University of Wyoming (UW) Laramie, WY
PREVIOUS WORK EXPERIENCE
COMMUNICATIONS DIRECTOR May 2012-Present
Wyoming Medical Society Cheyenne, WY
• Established a social media presence to members and potential members/students by
launching Facebook and Twitter pages and updating them regularly.
• Reorganized and maintained the WMS webpage, updating it regularly with upcoming
events, news, and information using knowledge of HTML code.
• In charge of physician recruitment with the launch of a new website,
www.practicewyoming.com, posting companies and positions from around the state.
• Created and sent weekly email blasts to members on up-to-date information on issues,
policies, and news using Mail Chimp.
• Drafted press releases for state media and website.
• Developed several alternative methods of communication in a rural state, offering many
methods such as blogging, emailing, social media, and snail-mail campaigns to ensure all
voices were heard for political issues
• Tracked clicks, responses, and reachability of each email blast and social media post as
well as website analytics creating spreadsheets with Microsoft Excel.
• Designed promotional materials for member recruitment, annual meeting, and
conferences using Adobe InDesign and Photoshop.
• Demonstrated continuous open communication with over 500 physician members via
email and phone for all questions and concerns or requests.
• Created bi-annual magazine, from designating ad space, communicating with sponsors,
following up with writers and contributors, writing articles, and designing the layout using
Adobe InDesign, Illustrator, and Photoshop.
• Created a seasonal newsletter, four times per year, with a readership of all members,
hospitals, and statewide medical affiliates, using Adobe InDesign and Photoshop as well as
Microsoft Office programs.
CHILDCARE PROVIDER - OWNER August 2011-May 2012
Nanny Cares Fort Collins, CO
• Established personal website to market business; located 4 families to provide daily care
of children ages 3 months to 14 years.
• Scheduled and provided transportation for children; ensured each child had the proper
safety restraints.
• Designed age appropriate after-school-activities such as sign language, to aid in child’s
education.
• Acted as a tutor with older children to ensure that schoolwork was completed.
• Provided bi-monthly billing statement to each family, reconciled business financial
records, and filed appropriate taxes; utilized QuickBooks to manage business financial
transactions. Continued…
CHRISTY R. CHADWICK
392 Bannock Street abobe8@r.postjobfree.com
Fort Collins, CO 80524 970-***-****
Continued…
• Communicated with families about child’s needs, schedules for care, and business
updates.
• Researched local venues for age appropriate outings, such as reading times at the Library,
other interactions with children, and indoor parks.
MEMBERSHIP MANAGER January 2011-July 2011
Girl Scouts of Montana and Wyoming Cheyenne, WY
• Liaison between scout council and 300+ volunteers to provide a channel of
communication about scout priorities, policies, events, programs, and training;
successfully recruited and maintained volunteer membership in 7 communities.
• Promoted and marketed the scout experience at community events; retained and recruited
membership totaling 700+ girl scouts.
• Created programing and events for girl members to attend such as fire safety workshops
• Held weekly trainings for up to 10 new adult volunteers to disseminate updates and
proper troop leadership.
• Coordinated regional monthly volunteer meetings, created agendas, provided event
updates, identified volunteering opportunities and arranged for follow-up sessions.
• Offered assistance with 3-day summer camp by marketing events, registered camp
participants, and offered assistance to lead volunteer coordinator.
• Delivered excellent customer service by identifying the problem, listening to customer
needs, locating the appropriate point of contact to address the needs of the customer or
answered questions as needed.
ART DEPARTMENT ASSISTANT August 2010-January 2011
Laramie County School District #1 Cheyenne, WY
• Maintained an organized and suitable work environment for the coordinator and art staff
by prioritizing daily tasks and developed an organizational system.
• Ordered supplies for 42 art teachers by processing weekly requests, entering orders into
computer system and reconciling the supplies upon delivery.
• Assisted with art team communication with the use of email and updated intranet.
• Implemented a monthly newsletter, which informed the district of department
happenings; contributed to increased congruency within the department and better
visibility throughout the district.
• Managed budget and other financial records for each of the 20 elementary teachers as well
as the department budget; reconciled monthly credit card statements for 2 staff members.
• Organized and cleaned out supply closet; distributed supplies for immediate use in the
classroom.
• Cataloged art supplies and videos for teaching purposes, developed library resource
center.
CHRISTY R. CHADWICK
392 Bannock Street abobe8@r.postjobfree.com
Fort Collins, CO 80524 970-***-****
E-MEDIA MARKETING INTERN COORD. September 2009-March 2010
National Business Media Broomfield, CO
• Maintained reports using Excel and other databases to track publication success.
• Analyzed market trends for publication effectiveness; used data software to track which
competitors were advertising in similar markets.
• Developed marketing materials for advertising campaigns to enhance website readership
and print subscription.
• Produced webinars by developing and editing content for PowerPoint presentations,
tracked participant viewership, created e-communications for invite participants and send
reminders; saw increase in viewership and increase in request for additional
presentations.
• Utilized html experience to create new website, transfer content from old to new site, and
trained editors to maintain their content for their publications.
LEADERSHIP EXPERIENCE
Work Study for College of Law at U. of Wyoming interviewed and wrote profiles of
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lawyers, professors, students, and alumni for newsletters.
Chair of Student Publications Board at U. of Wyoming
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Senator for Student Government (ASUW) and member of Activities Committee at U. of
•
Wyoming engaging students in social activities, encouraging student involvement.
Reporter/writer for college newspaper, The Branding Iron at U. of Wyoming promoted
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events, news stories from around campus, and interviewed professors and other members
of the community for articles.
ADDITIONAL SKILL SETS
COMPUTER SKILLS:
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o Type 65 wpm, Microsoft Office Suite, Adobe Creative Suite 4 & 5, beginner HTML
code and web design, proficient with Macintosh and PC.
Conversational French and intermediate American Sign Language skills.
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Excellent communication (verbal and nonverbal) and customer service skills.
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VOLUNTEER
Black Dog Animal Rescue: writer and social media admin
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CHRISTY R. CHADWICK
392 Bannock Street abobe8@r.postjobfree.com
Fort Collins, CO 80524 970-***-****
REFERENCES
Sara Colorosa
Recruiting and Hiring Coordinator, Colorado State Forest Service
948 Wakerobin Lane
Fort Collins, CO 80526
abobe8@r.postjobfree.com
Shawn Muhle
Girl Scout Volunteer
905 Creighton Rd
Papillion, NE 68046
abobe8@r.postjobfree.com
Tana Johnson
Event and Admin Coordinator, Wyoming Medical Society
6105 Reese Road
Cheyenne, WY 82009
abobe8@r.postjobfree.com
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