Manager Sales
Resume:
Sarah Charles
Bowdon, Georgia 30108
****************@*****.***
Experience
Dollar General
Store Manager, August, 2010 - Present
1. Created and managed scheduling, ordering, and inventory using the
StoreNet PC system.
2. Troubleshoot and maintain all aspects of the registers from
printers to bank card terminals.
3. Received trucks and drop-ship vendors as well as stocked shelves.
4. Managed associates, made deposits, and developed a positive
customer environment.
Rue 21
Assistant Store Manager, August, 2010 - December, 2010
5. Maintained, and ran registers as well as Back Office computer
system.
6. Used Back Office to update inventory levels, and place orders.
7. In charge of training associates to exceed Sales and Customer
Satisfaction goals.
Goody's Family Clothing
Assistant Store Manager, June 2008 - October 2009
8. Trained, and managed all levels of associates to exceed sales
goals.
9. Recognized for consistently exceeding customer Satisfaction scores
in my region.
10. Responsible for troubleshooting all aspects of Store hardware,
including but not limited to hardware and connectivity.
Victoria's Secret
Brand Co-Manager, November 2005 - January 2007
11. Maintained and ran registers as well as placed and received order
with store PC.
12. Planned and executed all floor moves for new products to maximize
profitability.
13. Exceeded sales goals by tailoring appropriate products to customers
for a 'Best Fit' scenario.
14. In charge of recruiting associates to best serve my customers.
Belk
Area Sales Manager/Trainer, May 2002 - November 2005
15. Managed multiple locations, exceeding sales goals upwards of $3
million annually.
16. Raised Customer Satisfaction scores in my area through expert
recruiting and training standardization.
17. Awarded corporate plaque in regional sales competition 3 quarters
consecutively.
18. Consistently recognized for raising corporate customer satisfaction
scores for my area, district, and region.
Skills
Strong Organizational, Analytical, Communication & Problem Solving
Skills. Excellent customer service background in customer facing and
support environment. Goal and results/Detail oriented, history of
improving operations, interdepartmental business process improvement,
training, customer and support services contributing to company
success and profitability
Software
Microsoft Windows OS (XP-2003-Vista-7), Microsoft Office (Word, Excel,
Outlook, PowerPoint), TCP/IP, DOS, HTTP, FTP, Microsoft Virtual
PC/Virtual Server 2007.
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