Young, enthusiastic & always positive
Resume:
Kayla
J.
Giles
El
Paso
St.
Broken
Arrow,
OK
74014
Phone:
Email:
abob05@r.postjobfree.com
Country
of
Citizenship:
United
States
Veterans'
Preference:
10-
point
preference
based
on
a
compensable
service
connected
disability
of
30%
or
more
(CPS)
Highest
Grade:
06
ICTAP
Eligible:
No
Availability:
Job
Type:
Permanent
Work
Schedule:
Full-
Time
Work
Experience:
Social
Security
Administration
09/2011
-
07/2012
Office
of
Disability
Adjudication
and
Review
Salary:
34,907.00
USD
Per
Year
Tulsa,
OK
US
Hours
per
week:
40
Series:
0962
Pay
Plan:
GS
Grade:
06
Legal
Assistant
(This
is
a
federal
job)
Supervisor:
Len
W itt
Okay
to
contact
this
Supervisor:
Yes
Kept
detailed
records
of
communication
to
and
from
the
individuals
we
serve,
recording
information
pertinent
to
a
claimant’s
case
such
as
inquiries,
complaints,
and
comments,
as
well
as
actions
taken.
Checked
to
ensure
that
appropriate
measures
are
taken
to
resolve
a
claimant’s
dilemma.
Exercised
precise
knowledge
of
the
Privacy
Act,
Freedom
of
Information
Act
and
Release
of
Information
rules
and
regulations,
as
required.
Referred
unresolved
grievances
to
appropriate
departments
for
further
examination.
Explained
the
regulatory
provisions
and
the
basis
for
the
Judge’s
determination
on
individual
cases.
Reviewed
and
analyzed
each
case
to
ensure
sufficiency
of
evidence
or
documentation,
and
to
ensure
that
the
case
is
ready
for
hearing.
Obtained
both
medical
and
nonmedical
evidence
needed
for
the
hearing.
This
includes
contact
with
the
claimant
and/or
representative
to
secure
current
evidence
of
record
or
to
independently
request
current
evidence
from
a
medical
source
through
a
particular
State
agency.
Recognized
discrepancies
and/or
deficiencies
in
the
file
and
resolve
by
acquiring
information,
documentation
and
other
pertinent
data
required
to
process
the
case.
Based
on
a
thorough
knowledge
of
the
disability
program,
selected
and
marked
pertinent
exhibits
to
be
included
in
the
case
record,
such
as
inclusion
of
Consultative
Examination
reports
received.
Identified
cases
for
which
the
record
supports
possible
favorable
reversals
and
prepared
supporting
summaries
of
medical
evidence
and
legal
issues
to
be
incorporated
into
the
referral
to
an
Attorney
Advisor.
On
my
own
initiative,
Kayla
J.
Giles,
Page
2
of
11
composed
complex
and/or
technical
correspondence
to
Members
of
Congress,
claimants,
attorneys,
non-
attorney
representatives
and
various
offices
of
SSA
relating
to
a
wide
variety
of
matters,
releasing
correspondence
without
review.
Utilized
templates
appropriately
when
typing
documents.
Guaranteed
that
files
are
clearly
annotated
to
identify
congressional
inquiries.
Communicated
orally
on
a
daily
basis
with
attorneys,
non-
attorney
representatives,
claimants,
Congressional
offices
and
other
third
parties,
to
answer
questions
relating
to
the
hearing
process
based
on
SSA
law,
regulations
and
policy.
Provided
and
received
information
related
to
documentary
evidence,
filing
and
processing
procedures,
status
of
claimants'
applications
and
other
related
areas
of
case
processing.
Corresponded
daily,
either
in
a
face-
to-
face
situation
or
by
telephone,
with
claimants
who
may
be
ill,
upset
or
resentful
of
the
Administration's
processing
of
or
denial
of
claim,
to
explain
the
Social
Security
law
and
process
to
alleviate
the
claimant's
distress.
Constantly
researched,
studied
and
related
SSA
rules
and
regulations,
using
the
most
practical
resources
obtainable.
Executed
a
wide
range
of
actions
in
support
of
post-
hearing
case
development,
including
composing
proffer
correspondence
to
claimants
or
the
claimants'
representatives,
and
preparing
responses
to
written
inquiries
on
cases.
Strategically
maintained
a
follow-
up
system
to
ensure
receipt
of
requested
records.
Discussed
individual
cases
and
review
exhibits
with
claimants,
non-
attorney
representatives,
and
attorneys
prior
to
the
hearing.
Explained
hearing
procedures,
presented
the
proposed
exhibit(s),
and
advised
claimant
of
right
to
the
admission
of
an
exhibit(s).
Examined
fee
petitions
received
from
attorneys/lay
representatives
for
proper
documentation,
and
when
possible,
scanning
the
petition
and
notifying
management
of
its
receipt.
Inspected
appointment
of
representative
and
fee
agreements
received
from
representatives
for
proper
criteria
before
filing
the
agreement
in
the
claimant’s
case.
Ensured
that
aged
cases,
terminally
ill
(TERI)
cases
and
dire
need
cases
were
given
priority
and
all
steps
of
the
process
were
handled
in
an
expeditious
manner.
If
during
a
routine
phone
call,
I
discovered
the
claimant
might
qualify
for
a
dire
need
handling,
I
requested
the
claimant
or
representative
send
pertinent
information
to
support
the
claim
and
submitted
the
documentation
to
a
supervisor
for
review.
As
requested,
performed
scheduling
coordinator
functions
such
as
changing
hearing
site
codes
in
CPMS.
Assisted
claimants
and
other
visitors
by
responding
to
a
variety
of
questions,
often
providing
the
claimants
with
information
about
their
rights
to
be
represented,
when
additional
evidence
is
necessary,
and
providing
other
background
information
as
requested.
Independently
researched
and
translated
policy
and
procedural
revisions
to
sustain
comprehension
of
SSA
procedures
and
regulations.
When
required,
served
as
an
alternate
verbatim
hearing
reporter
in
the
event
a
contractor
is
absent
or
anticipating
a
late
arrival.
This
assignment
required
a
setup
of
the
hearing
room
and
recording
equipment,
ensuring
that
the
equipment
functions
properly
throughout
the
hearing.
Observed
and
made
notes
of
relevant
hearing
Kayla
J.
Giles,
Page
3
of
11
room
conditions
and
record
specific
and
relevant
testimony
of
the
claimant
and/or
witnesses.
Assured
that
all
evidence
and
testimony
presented
at
the
hearing
was
complete
and
recorded.
Recorded
verbatim
proceedings
of
disability
hearings
using
computerized
recording
equipment.
Asked
speakers
to
clarify
inaudible
statements.
Responded
to
requests
during
disability
hearings
to
read
portions
of
the
minutes
already
recorded.
Transcribed
recorded
proceedings
in
accordance
with
established
formats
and
policies.
Took
notes
in
alternate
format
if
a
malfunction
occurred
with
the
software
or
computer
equipment.
Categorized
and
stored
shorthand
notes
of
the
disability
hearing.
Filed
a
legible
transcript
of
records
of
a
disability
case
with
the
agency’s
office.
Provided
transcripts
on
removable
media
of
proceedings
upon
request
of
judges,
attorneys,
non-
attorney
representatives,
or
the
public.
Documented
depositions
and
other
proceedings
for
representatives.
As
requested,
assisted
the
Hearing
Office
Systems
Administrator
or
management
in
training
support
staff
in
the
use
of
computers,
as
well
as
various
software
applications
which
are
used
in
decision
processing,
by
demonstrating
how
the
computer
and
software
are
used
in
performing
their
job.
Notified
the
appropriate
personnel
when
equipment
repairs
are
required.
Performed
master
docket
functions.
This
involved
receiving
and
reviewing
incoming
material,
inputting
appropriate
information
into
the
computer,
recommending
the
transfer
of
cases,
and
giving
status
by
telephone
or
letter
to
claimants
and
their
representatives.
Evaluated
medical
and
legal
evidence
to
guarantee
the
claimant’s
file
is
developed
using
established
prerequisites.
Reviewed
case
fact
sheet
of
the
claimant’s
employment
and
medical
history,
documenting
any
inconsistent
data.
Examined,
interpreted
and
applied
numerous
technical
procedures
to
input
medical
or
legal
data
in
correspondence
or
databases.
Based
on
the
type
of
case,
prepared
cases
and
decisions
for
mailing
by
ensuring
copies
of
the
decision
were
sent
to
the
appropriate
parties
and
effectuating
component.
Ensured
correct
use
of
medical
terms
in
office
correspondence
and
decisions
by
referencing
a
mixture
of
text
and
internet
or
intranet
resources.
When
mailing
fee
agreements,
ensured
ALJ
approval
and
signature
before
release.
Proofread
and
amended
drafts
of
ODAR
correspondence
to
ensure
proper
grammar,
spelling
and
punctuation
were
utilized.
Processed
and
mailed
other
correspondence
as
necessary.
As
requested,
photocopied
portions
of
claim
files
to
be
presented
to
claimant,
representative,
medical
and
vocational
experts
before
hearings
are
held.
Contacted
claimants
in
response
to
inquiries
or
to
notify
them
of
claim
results
and
any
planned
amendments.
Distributed
information
to
the
public,
in
person
or
by
telephone,
explaining
the
Agency’s
policies
and
legal
provisions,
regulations,
and
procedural
requirements
for
approving
benefits
under
the
Social
Security
program
as
they
relate
to
a
specific
case.
Obtained
and
inspected
all
relevant
information
to
evaluate
validity
of
complaints
and
to
determine
possible
causes,
such
as
extreme
weather
conditions
that
could
prohibit
hearing
appearance.
Actively
listened
to
claimant
or
representative
requests,
referring
to
electronic
or
geographical
directories
to
address
questions
or
concerns
and
provide
information.
Utilized
the
Kayla
J.
Giles,
Page
4
of
11
agency
intranet
and
internet
to
research
and
verify
information,
such
as
policies,
deadlines,
and
newly
released
materials.
Conferred
with
office
managers
to
identify
tendencies
and
group
interests
and
concerns
or
to
offer
advice
on
office
decisions.
Assisted
with
inquiries
about
work
schedules,
managing
calendars,
and
arranging
appointments.
Placed
telephone
calls
or
arranged
conference
calls
as
instructed.
Contacted
security
staff
members
when
necessary,
using
a
two-
way
radio.
Acquired,
recorded
date
of
receipt,
and
relayed
invoices
for
Verbatim
Hearing
Reporters,
and
Medical
and
Vocational
Experts
to
the
proper
department
for
processing.
Provided
assistance
and
explained
the
current
processing
procedure,
including
deadlines
and
pertinent
information
to
claimants
and
representatives
for
travel
reimbursements
requests.
I
have
knowledge
of
the
regulations
and
policies
regarding
travel
reimbursement.
I
notified
the
claimant/representative
if
they
are
eligible
for
reimbursement
based
on
mileage
requirements.
I
supplied
the
claimant/representative
with
an
agency
approved
travel
reimbursement
form,
information
insert
pertaining
to
the
travel
policy,
and
a
prepaid
envelope
to
return
the
information.
Administered
copies
of
claimants’
records
onto
encrypted,
removable
media
for
authorized
representatives
and/or
unrepresented
claimants.
Administered
troubleshooting
solutions
to
employees,
claimants,
representatives,
and
vocational
and
medical
experts
having
trouble
with
encrypted
media.
Investigated
and
confirmed
alternate
social
security
numbers,
spellings,
locations,
and/or
listing
configurations
to
retrieve
a
file
when
there
are
absent
details
or
incomplete
information.
Provided
support
to
management
and
other
employees
with
computer
or
computer
software
related
problems
when
the
HOSA
is
inaccessible.
Sustained
and
revised
filing,
mailing,
and
catalog
systems,
either
by
hand
or
using
a
computer.
Operated
and
troubleshot
office
equipment,
such
as
photocopiers
and
scanners,
facsimile
machines,
IP
phone
systems,
and
computers.
On
my
own
initiative,
I
updated
the
internal
phone
roster
to
ensure
all
employee
extensions,
fax
numbers,
and
direct
lines
to
hearing
rooms
are
valid.
Performed
diagnostic
and
troubleshooting
procedures
on
office
equipment
and
educated
co-
workers
on
the
proper
use
of
peripherals,
to
include
workstation
preferences
such
as
screen
resolution,
font
size,
and
printer
set-
up.
Operated
communication
equipment,
such
as
telephone,
switchboard,
intercom,
and
two-
way
radio,
routing
emergency
calls
appropriately.
Instructed
and
assisted
other
employees
on
a
range
of
software
programs
used
in
the
office,
such
as
CPMS,
eView,
DART,
PCOM,
MIMMS,
DRAP,
Microsoft
Excel,
Microsoft
Outlook,
Microsoft
Word,
and
Microsoft
Add-
ins.
Developed
optional
training
methods
if
anticipated
improvements
are
not
reflected
amongst
employees
and/or
groups.
Suggested
specific
training
programs,
such
as
Microsoft
Office
software
tutorials
to
help
employees
maintain
or
improve
job
Kayla
J.
Giles,
Page
5
of
11
proficiency.
Prepared
or
revised
office-
wide
publications
for
an
internal
audience.
Created
instruction
materials
to
aid
Management
in
the
training
process
of
prospective
employees
hired
as
a
Contact
Representative.
Performed
ba sic
and
advanced
secretarial
duties,
such
as
proofreading
invoices,
accepting
orders,
preparing
shipments,
scheduling
appointments,
assisting
representatives
or
medical
and
vocational
experts
with
encrypted
media,
and
sorting
and
delivering
mail.
US
Army
Reserves
08/2010
-
09/2011
Broken
Arrow,
OK
US
Hours
per
week:
16
Grade:
E4
IT
Specialist
(This
is
a
federal
job)
Supervisor:
SSG
Andrew
Smith
Okay
to
contact
this
Supervisor:
Yes
Oversaw
the
operation
and
installation
of
computer
hardware
systems,
including
managing
and
scheduling
the
use
of
computer
terminals
and
networks
to
guarantee
efficient
use.
Reacted
to
program
error
messages
by
finding
and
correcting
problems
or
terminating
the
program.
Monitored
the
network
and
system
for
mechanical
failures
or
errors
in
performance.
Supervised
and
instructed
peripheral
equipment
operators
and
computer
operator
trainees.
Performed
programming
commands,
using
computer
terminal,
and
stimulated
controls
on
computer
and
peripheral
equipment
to
combine
and
operate
equipment.
Notified
superior
or
high-
leveled
computer
maintenance
technicians
of
equipment
malfunctions.
Executed
administrative
and
secretarial
procedures
and
systems
such
as
data
entry,
word
processing,
organizing
files
and
records,
designing
documents
or
forms,
and
other
basic
office
procedures.
Responded
to
service
requests
to
assist
computer
users
encountering
problems.
Documented
information
such
as
computer
operating
time,
problems
that
arose,
and
actions
taken.
Operated
programs,
such
as
Microsoft
Excel
and
Microsoft
PowerPoint
to
manipulate
data
and
to
produce
reports
for
management.
Set
up
equipment
for
employee
use,
performing
or
ensuring
proper
installation
of
cables,
operating
systems,
or
appropriate
software.
Installed
and
performed
minor
repairs
to
hardware,
software,
or
peripheral
equipment,
following
installation
specifications.
Entered
commands
and
examine
system
functioning
to
confirm
correct
operations
and
detect
errors.
Helped
programmers
and
systems
analysts
assess
and
debug
new
programs.
Retrieved
and
sorted
program
output
as
needed,
and
sent
data
to
specified
users.
Maintained
register
of
daily
transactions,
problems
and
corrective
actions
taken,
or
installation
activities.
Read
technical
policy
and
equipment
manuals,
discussed
with
users,
or
conducted
computer
diagnostics
to
investigate
and
resolve
problems
or
provide
technical
support.
Produced
training
materials
and
procedures,
or
trained
soldiers
in
the
suitable
use
of
hardware
or
software.
Tested
programs,
corrected
errors
and
made
Kayla
J.
Giles,
Page
6
of
11
necessary
modifications
to
software
or
equipment
to
ensure
efficient
operation.
Planned,
coordinated
and
implemented
security
measures
to
protect
confidential
information
stored
on
the
computer
or
network
against
accidental
or
unauthorized
damage,
modification
or
disclosure.
Conferred
with
management
and
users
to
establish
requirements
for
new
systems
or
administer
modifications
to
improve
functionality.
Specified
users
and
user
access
levels
for
each
segment
of
the
network
and
system.
Worked
as
part
of
a
team
to
synchronize
program
development
and
establish
project
scope
and
limitations.
Wrote
and
coded
logical
and
physical
program
descriptions
and
specified
identifiers
of
program
software
to
management
or
lead
others
in
coding
descriptions.
Scheduled,
planned,
and
supervised
the
installation
of
new
software
and
equipment
or
improvements
to
computer
systems
such
as
new
databases.
Evaluated
project
requests
describing
system
user
needs
to
estimate
time
and
cost
required
to
complete
the
said
project.
United
States
Postal
Service
01/2009
-
03/2009
Tulsa,
OK
US
Hours
per
week:
60
City
Carrier
(TE)
(This
is
a
federal
job)
Sort
for
delivery,
arranging
it
in
delivery
sequence.
Deliver
to
residences
and
business
establishments
along
specified
routes
by
walking
and
driving,
using
a
combination
of
satchels,
carts,
and
small
trucks.
Hold
for
customers
who
are
away
from
delivery
locations.
Obtain
signed
receipts
for
registered,
certified,
and
insured
mail;
collect
associated
charges;
and
complete
any
necessary
paperwork.
Record
address
changes
and
redirect
for
those
addresses.
West
Corporation
03/2008
-
01/2009
Tulsa,
OK
US
Hours
per
week:
40
Employment
Specialist
Supervisor:
Portia
Hargrove
Okay
to
contact
this
Supervisor:
Yes
Requested
information
from
law
enforcement
officials,
previous
employers,
and
listed
references
to
determine
applicants'
employment
suitability.
Executed
local
or
federal
reference
and
background
checks
on
applicants.
Reviewed
and
assessed
applicant
qualifications
or
eligibility
for
specified
licensing,
according
to
company
policy
and
designated
licensing
codes.
Processed
and
reviewed
employment
applications
to
assess
qualifications
or
eligibility
of
applicants.
Interviewed
job
applicants
to
match
their
qualifications
with
employers'
needs,
evaluating
applicant
experience,
education,
training,
and
skills.
Arranged
for
advertising
or
posting
of
job
vacancies,
and
notified
current
employees
of
position
availability.
Contacted
other
employers
to
solicit
orders
for
job
vacancies,
determining
their
requirements
and
recording
applicable
data
such
as
job
Kayla
J.
Giles,
Page
7
of
11
descriptions.
Trained
and
assisted
other
employees
on
various
software
programs
used
in
the
office,
such
as
People
Soft,
Microsoft
Excel,
Microsoft
Outlook,
and
Microsoft
Word.
Perform
diagnostic
and
troubleshooting
procedures
on
office
equipment
and
educate
co-
workers
on
the
proper
use
of
peripherals,
to
include
workstation
preferences
such
as
screen
resolution,
font
size,
and
printer
set-
up.
Notified
applicants
of
job
openings
and
details
about
the
vacancy
such
as
responsibilities,
compensation,
benefits,
schedules,
working
conditions,
and
promotional
opportunities.
Educated
job
applicants
in
presenting
a
positive
image
by
providing
assistance
with
resume
writing,
personal
appearance,
and
interview
techniques.
Reviewed
employment
applications
and
job
orders
to
match
applicants
with
job
requirements,
using
manual
or
computerized
file
searches.
Selected
qualified
applicants
or
referred
them
to
the
appropriate
department,
according
to
organization
policy.
Provided
background
information
on
the
company
and
competitive
companies
in
the
area
with
which
interviews
are
scheduled.
Performed
searches
for
qualified
applicants
according
to
pertinent
job
criteria,
using
computer
programs
and
software,
networking,
Internet
recruiting,
cold
calls,
newspaper
classifieds,
staffing
agencies,
and
employee
referrals.
Contacted
applicants
to
notify
them
of
employment
opportunities,
consideration,
and
possible
selection.
Hired
applicants,
authorized
paperwork
assigning
them
to
positions,
and
assisted
in
the
training
process.
Evaluated
selection
and
testing
procedures
by
conducting
a
follow-
up
on
activities,
discussing
with
supervisory
and
management
personnel.
Retained
records
of
applicants
not
selected
for
employment.
Organized,
maintained,
and
destroyed
employment
records.
US
Army
07/2005
-
03/2008
Fort
Eustis,
VA
US;
Hours
per
week:
50
Broken
Arrow,
OK
US
Grade:
E4
Human
Resources
Assistant
/
Legal
Specialist
(This
is
a
federal
job)
Supervisor:
CPT
W rencla
Lopez
Okay
to
contact
this
Supervisor:
Yes
Drafted
and
prepared
affidavits
or
other
legal
documents
while
organizing
and
maintaining
a
hard
copy
or
electronic
filing
system.
Met
with
legal
assistants
and
other
professionals
to
discuss
details
of
a
case.
Congregated
and
analyzed
research
data,
such
as
regulations
and
legal
media,
codes,
and
documents.
Prepared
legal
documents,
including
briefs,
wills,
and
contracts
for
enlisted
personnel.
Managed
and
organized
law
office
activity,
including
the
issuing
of
military
awards.
Kept
and
monitored
legal
registries
to
ensure
that
records
were
up-
to-
date.
Performed
examination
on
facts
and
law
of
cases,
searched
relevant
sources
to
determine
causes
of
action,
and
to
prepare
cases.
Recorded
data
for
each
soldier,
including
such
information
as
addresses,
dates
of
Kayla
J.
Giles,
Page
8
of
11
attained
grade/rank,
absences,
reports
on
performance,
and
dates
of
and
reasons
for
demotions.
Processed,
verified,
and
sustained
personnel
related
documentation,
including,
training,
performance
evaluations,
classifications,
payroll
actions,
and
soldier
leaves
of
absence.
Explained
company
personnel
policies,
benefits,
and
procedures
to
employees.
Collected
personnel
records
from
other
departments
or
soldiers.
Examined
soldier
records
to
answer
inquiries
and
provide
information
for
personnel
actions,
such
as
promotions
or
demotions.
Issued
and
recorded
adjustments
from
pay
related
issues,
previous
errors
or
retroactive
increases
and
submit
to
payroll
liaison.
Answered
questions
pertaining
to
certifications,
physical
fitness
examinations,
eligibility,
salaries,
benefits,
and
other
significant
information.
Compiled
and
organized
reports
and
documents
relating
to
soldier
training
activities.
Assisted
soldiers
in
the
creation
of
their
promotion
packet
as
well
as
school
packets
to
enhance
their
promotional
potential.
Explained
Army
regulations
and
policies,
benefits,
and
standard
operating
procedures
to
soldiers.
Counseled
soldiers
on
available
classes
or
schools
and
the
impact
it
would
have
on
their
career.
Created
training
materials
for
new
soldiers
coming
into
the
HR
section.
Conducted
meetings
with
superiors
to
inform
of
soldier
training
statuses
and
accountability.
Reviewed
time
sheets
/
accountability
reports,
duty
assignment
charts,
wage
computation,
and
other
relevant
information
to
detect
and
reconcile
payroll
discrepancies.
Verified
accountability,
hours
and
location
worked,
and
pay
adjustments,
and
posted
information
onto
designated
records.
Kept
track
of
leave
time,
such
as
vacation,
personal,
and
sick
leave,
for
soldiers.
Received
and
counted
inventory
and
documented
data
manually
or
by
using
a
computer.
Cleaned
and
organized
tools,
supplies,
equipment,
and
storage
areas
in
to
ensure
compliance
with
military
safety
regulations.
Prepared
purchase
orders
/
invoices
and
sent
copies
to
suppliers
and
to
the
source
department
that
made
the
requests.
Determined
if
inventory
levels
were
sufficient
for
the
unit’s
strength,
ordering
more
supplies
when
necessary.
Contacted
suppliers
in
to
schedule
or
expedite
deliveries
and
to
resolve
shortages,
missed
or
late
deliveries,
and
other
problems.
Assessed
requisition
orders
in
to
verify
accuracy,
terminology,
and
specifications.
Prepared,
organized,
and
evaluated
purchasing
files,
reports
and
price
lists.
Tracked
the
status
of
requisitions,
contracts,
and
orders.
Arranged
purchase
orders,
solicited
bid
proposals,
and
reviewed
requisitions
for
goods
and
services.
Compared
prices,
product
specifications,
shipping
costs,
and
delivery
dates
in
order
to
verify
the
best
bid
among
potential
suppliers.
Computed
costs
of
orders
and
charged
invoices
to
appropriate
accounts.
Purchased
the
highest
grade
of
merchandise
at
the
lowest
available
price.
Kayla
J.
Giles,
Page
9
of
11
Researched
and
evaluated
suppliers
based
on
availability,
distribution
capabilities,
price,
production,
quality,
reliability,
selection,
service,
support,
and
the
company’s
reputation.
Analyzed
price
proposals,
financial
reports,
and
other
data
and
information
to
determine
reasonable
prices.
Performed
multifactor
data
and
cost
analyses
that
were
used
in
areas
such
as
collective
bargaining
agreements.
Negotiated,
renegotiated,
and
administered
contracts
with
suppliers,
vendors,
and
other
representatives
from
the
civilian
sector.
Monitored
shipments
to
ensure
that
goods
came
in
on
time
and
resolved
problems
related
to
undelivered
goods.
Conferred
with
management,
lower-
enlisted
soldiers,
and
vendors
to
discuss
defective
or
unacceptable
goods
or
services
and
determined
corrective
action.
Evaluated
and
monitored
contract
performance
to
ensure
compliance
with
contractual
obligations
and
to
determine
any
need
for
changes.
Maintained
and
reviewed
records
of
items
purchased,
costs,
deliveries,
product
performance
ratings,
and
inventories.
Monitored
and
followed
applicable
laws
and
regulations.
Education:
Tulsa
Community
College
Tulsa,
OK
US
Associate's
Degree
(in
progress)
Credits
Earned:
30+
Semester
hours
Major:
Business
Management
Minor:
W ebsite
Development
Community
Care
College
Tulsa,
OK
US
Associate's
Degree
11/2010
GPA:
3.5
of
a
maximum
4.0
Credits
Earned:
60
Semester
hours
Major:
Health
and
Fitness
Relevant
Coursework,
Licenses
and
Certifications:
CPR
and
First
Aid
Certified
by
The
American
Heart
Association
Department
of
the
Army
Fort
Eustis,
VA
US
07/2005
–
03/2008
Relevant
Coursework,
Licenses
and
Certifications:
W atercraft
Operator
Licensed
Seaman
Computer
Security
Field
Sanitation
Combat
Lifesaver
Unit
Supply
Property
Books
Primary
Unit
Clerk
Ew ell
S.
Aiken
Alexandria,
LA
US
High
School
Diploma
12/2004
GPA:
3.15
of
a
maximum
4.0
Kayla
J.
Giles,
Page
10
of
11
Job
Related
Training:
09/11
Verbatim
Hearing
Reporter
Invoicing,
SSA
09/11
Medical
&
Vocational
Expert
Invoicing,
SSA
09/11
Insured
Status,
SSA
09/11
Administrative
Finality,
SSA
09/11
Electronic
Business
Process,
SSA
09/11
Computer
Systems
Security
for
Employees,
SSA
09/11
eOPF
v4.0
HR
Specialist
Tutorial
Module,
SSA
09/11
Principles
of
Plain
Language,
SSA
09/11
Essential
Skills
for
Administrative
Support
Professionals
Simulation,
SSA
09/11
Administrative
Professionals
Contact this candidate