KATHLEEN FRANTZ

*** ******** ***** . *************, ** 17050 . 717-***-****

.aboazj@r.postjobfree.com

EXPERIENCED HUMAN RESOURCES PROFESSIONAL

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Experienced and self-directed 'hands on' Human Resources manager with a

generalist focus and subject matter expert committed to driving business

success through key HR processes including benefits, recruiting, retention

and policy drafting in accordance with federal, state and local

regulations.

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AREAS OF HUMAN RESOURCES COMPETENCIES

Recruitment - Employment Law - Employee Relations - EEOC Compliance -

Policies & Procedure Drafting - Benefits Administration - 401k- Worker's

Compensation - Unemployment Compensation - Safety and Compliance -

Training - Succession Planning

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PROFESSIONAL EXPERIENCE

HUMAN RESOURCES MANAGER NOVEMBER 2010-Present

PFIZER Carlisle, PA

. Utilizes working knowledge of all Federal and State human resources

laws including case law and regulations such as Title VII of the Civil

Rights Act, FLSA, ADA, FMLA, ADEA, NLRA, OSHA, and DOL etc.

. Implements and manages strategic recruitment efforts for all exempt,

non-exempt and contingent associates.

. Ensures staffing processes are aligned to consistently deliver dynamic

current and future workforce needs.

. Conducts new hire orientations and terminations.

. Coordinates and/or conducts employee-relations activities and programs

including but not limited to employee counseling, investigations, and

disciplinary meetings.

. Proactive in identifying and resolving potential employee-relations

issues that impact employee satisfaction, retention, and/or

productivity; advises Director, Human Resources and site managers of

issues.

. Performs first line benefits administration functions for employees

including enrollment, eligibility, coverage, changes, and termination

and communicating benefit information to employees.

. Maintains good communication and positive relationships with employees

to promote employee satisfaction.

. Recommends new approaches, policies, and procedures to effect

continual improvements in efficiency of department and services

performed.

. Administers performance review program for assigned facility.

. Assists the Safety Manager with workplace safety as an active member

of the safety committee.

. Assists the Director, Human Resources with projects as necessary.

HUMAN RESOURCES ADMINISTRATOR APRIL 2002-JANUARY 2010

LINKS2CARE Harrisburg,

PA

Position eliminated as a part of a department reorganization subsequent to

company acquisition

. Managed discipline and discharge functions and assumed responsibility for

the uniform and equitable application of policies across the organization

by developing, implementing, enforcing and monitoring company employee

relations policies and practices in compliance with federal and state

laws.

. Directed and advised management to assure adherence to company policies

for initiating disciplinary and staffing decisions. Coordinated the

development of best practice solutions for HR issues such as policies and

procedures, due diligence, FMLA documentation, and EEOC reporting, for

example.

. Researched and drafted responses to attorney correspondence, lawsuits

and/or complaints filed with local, state and federal equal employment

agencies. Investigated problems incidental to sound and uniform personnel

administration, serving as a resource for field management on employee

problems where company interests might have been at risk.

. Served on corporate compliance committee, consulting on HR law. Drafted

and advised HR business partner on employee handbook and various company

policies, including HIPAA regulations as the Privacy Officer.

. Provided counsel and coaching to all employee levels on personnel

matters.

. Initiated and served as chairperson for safety committee, winning state

certification, granting a 5% discount on worker's compensation premium two

consecutive years.

. Managed a return-to-work policy for worker's compensation claims, driving

down monetary compensation payouts by double-digits percentages three

consecutive years.

. Administered employee benefits (medical, dental, disability, life 401k)

for over 1000 non-exempt and exempt staff for Pennsylvania region of

national company.

EXECUTIVE ASSISTANT SEPTEMBER 2001-NOVEMBER 2001

PAR (Non-profit mental health association) Harrisburg, PA

. Determined need for and reviewed relevant documents needed for current

policy analysis.

. Assisted in writing and researching publication for statewide

distribution to members.

. Various clerical/office duties such as filing, faxing and network support

as needed.

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EDUCATION

BACHELOR OF ARTS DEGREE

. Dual degree in Business and Liberal Studies, University of Pittsburgh.

Graduated with honors--Magna Cum Laude.

CERTIFICATIONS AND PROFESSIONAL ORGANIZATION MEMBERSHIP

. Professional in Human Resources (PHR)

. Human Resources Management Certification

. CPR Certified

. Group Health Plan Design of the Certified Employee Benefit Specialist

(CEBS) Program

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