Sales Customer Service

Jim Benedict

**** ********** *****

Westerville, OH 43082

Phone: 614-***-****

Cell: 614-***-****

E-Mail: *************@*****.***

Career Focus

Nationally recognized Sales Manager/Outside Sales Rep looking to capitalize

on 15+ years of award winning outside sales and territory management

experience.

Accomplishments

Presidents Award Recipient for Sales Growth

National Top Performers Award (Top 12 producers)

Professional Experience

January 2012 to Current

April 2004 to January 2012

ComDoc, Inc.

Columbus, OH.

Senior Account Manager

Piloted new vertical market focused on the K-12 market in the Central

Ohio/Dayton market with ComDoc (a Xerox owned company). Meet with District

Administration and I.T. Directors to discuss current technology

infrastructure and ideas/solutions that we have implemented in other

districts to enhance productivity and improve total cost of ownership.

Herff Jones, Inc

Columbus, OH.

Independent Sales Rep

Specialize in servicing the K-12 market. Products include: Graduation

Supplies, Class Rings, Custom Awards and Apparel. Responsible for the

development of territory that started with $35,000 in sales and grew to

over $400,000. Accomplished this growth by developing and implementing

successful sales and management strategies to maximize customer retention

while expanding customer base. Used strong organizational and planning

skills to schedule all duties necessary to operate top sales territory

including: customer retention/new customer acquisition, product

presentations, regional marketing, order processing and delivery,

accounting/financial profitability, general customer service and hiring

and training of full time and part time sales staff.

July 2002 to

April 2004

Sept. 2001 to July 2002

March 1997 to August 2001

Merrin Athletic/Eastbay

Columbus, OH.

Outside Team Sales Rep

Worked with major athletic companies such as Under Armour, Nike, Adidas,

etc. selling team sporting goods and apparel to high school and colleges.

Responsible for selling to coaches, athletic directors, and Parent Teacher

Organizations. Exceeded sales goal for 2003 by 23%.

Graeters

Worthington, OH.

General Manager

Responsible for overall store operations. Duties include staff development,

inventory, community involvement/outside sales, customer service, and daily

accounting.

Ohio Auto Club - AAA Travel Agency

Worthington, OH.

Sales Manager

As Manager of Sales and Service, I was responsible for all areas of running

a service office. These duties included staffing, daily accounting, member

relations and development, advertising, and overall office profitability.

Since taking over in 1998, profitability increased 25% and was 3rd in the

company in net contribution. Worked closely and led numerous Travel

Agents, Insurance Agents, and Member Service Counselors in addition to

mentoring newly hired Managers in the Columbus area. Named 1999 Office of

the Year.

Education

May 1996 University of Akron

Akron, Ohio

Geography/Planning

Bachelors

Additional Information

4 Year Varsity Letterman University of Akron (Baseball)

Junior Achievement Volunteer 2001-2002, 2007

Varsity Baseball Pitching Coach, Westerville South High

School 2001-2006

Volunteer Coach for Westerville Parks and Recreation -

Basketball/Softball

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