Customer Service Technician

Location:

Posted:

February 10, 2013

Melissa Davis

715-***-**** ********@*******.***

PROFILE A versatile machine technician with the ability to concentrate on a task over a period of time, I excel at

getting members of a group to work together to accomplish tasks; at analyzing information and evaluating results;

and observing and receiving information from all relevant sources

SUMMARY of QUALIFICATIONS

• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take

corrective action

• The ability to quickly move your hand together with your arm, or your two hands to grasp, manipulate, or

assemble objects.

• MS Office Suite; Able to type 60 WPM

EDUCATION & CERTIFICATIONS

Minneapolis Community and Technical College – Minneapolis, MN 2012

Associate of Arts in Liberal Arts )

EMPLOYMENT EXPERIENCE

Employer, Minnetonka, MN Aug – Dec 2012

Medical Assembler

• Lie out and mark dimensions of parts, using templates and precision measuring instruments.

• Make orthodox or prosthetic devices, using materials such as thermoplastic and thermosetting materials, metal

alloys and leather, and hand or power tools.

• Bend, form, and shape fabric or material to conform to prescribed contours of structural components.

Employer, Edina, MN 2007 - 2009

Machine Technician

• Processed and completed water filtration systems for Filmtec

• Worked in all areas to complete the water filtration product and troubleshoot problems

• Operated five different machines; monitored and entered data about machine status every four hours, this was

one of the ways in which we communicated to troubleshoot machines problems and find solutions while working

looking at previous problems.

Entegris – Chaska, MN 2006-2007

Clean Room Operator

• Detailed understanding of daily documentation requirements for machine status logs, customer service orders and

machine repair logs

• Packaged and labeled the finished product in boxes and transported to loading dock for complete shipments.

• Inspected for defects and damages of the product and troubleshoot problems before final inspection.

Cypress – Bloomington, MN 2005 - 2006

Clean Room Operator

• Ran & monitored wet chemistry process for parts cleaning and entered data for final results and ran

neutralization system for waste chemicals and maintain proper documentation.

• Trained new employees and familiarize them about the machines, paperwork, data entry and work environment.

• Ability to recognize opportunities for Continuous Process Improvement