LEAH BRITTON
***** ** ********* **** **** ( Hillsboro, Oregon 97123
503-***-**** aboa6m@r.postjobfree.com
STRATEGIC PROGRAM MANAGER
Strategy ( Commitment ( Results
Dynamic, results-driven Program Manager with demonstrated success
originating and directing strategic initiatives and delivering innovative
global marketing solutions. Proven ability to increase profits and reduce
costs by planning and executing effective sustainability programs that
leverage technology. Expert in strategic and tactical zero waste supply
chain planning to increase program's effectiveness and scope and to
create strong partnerships with industry leaders. Exceptional ability to
advance concepts to implementation by persuading others to commit
resources. Led virtual team to create and develop new packaging
solutions, secure partners and influence innovation from product
manufacturing through entire supply chain. Thrives in high-pressure
positions requiring concentrated action along multiple fronts.
AREAS OF EXPERTISE/PROFESSIONAL STRENGTHS
( Leadership ( Strategic Planning/ ( Certified
Sustainable Building
( Distribution/Logistics Partnering Advisor - CSBA
( Creativity/Vision ( Lean Methodology (
Sustainability/Zero Waste
( Program/Project Management ( Negotiations ( LEED
Professional
CAREER HIGHLIGHTS
* Reduced Nike's overall corporate carbon footprint while also saving
money through innovative use of corrugate and other low-carbon packaging
materials. Helped Nike to be recognized as one of 100 Most Sustainable
Companies in World.
* Drove double digit growth in US by developing and maintaining strong
relationships with strategic and regional sporting goods customers and
improving service and operational metrics through creative programs:
o Reduced global supply chain waste by 22%, incorporating lean
manufacturing, new warehouse inbound and outbound processes and
sustainable recycling methods.
o Reduced shipping failures by $8.5 million in 2008, from 17% of gross
revenue-net of product returns to .09%.
o Decreased service quality failures by 46% in 2006, 20% in 2007 and
38% in 2008 for a total net savings of $23.2 million.
* Championed solution and spearheaded software development of $1.6 million
program to enable prepacking of customized shipments for Nike's
footwear, apparel, and equipment businesses at factory, permitting
direct shipment to retail customers.
o Negotiated with three separate business units to finance and support
program.
o Collaborated with marketing, engineering, IT and business
development to design system.
o Cut costs by 23% and increased efficiency by reducing Supply Chain
Days and Days Sales Outstanding by 14 and 7, respectively.
* Led 350-member cross-divisional and cross-functional virtual team across
US, Asia, Europe, and Latin America to ensure effective Y2K response
($105 million budget).
PROFESSIONAL EXPERIENCE
CONSULTANT
2009 - Present
* Founding Partner of Sprig, LLC. A sustainable consulting group providing
services to medium and small companies.
o For a non-profit, researching and submitting grants for funding to
support sustainable program.
o For a public entity, created sustainable management practice for a
central Financial and
Operations Bureau.
o Provided environmental consulting to small and medium-sized companies.
o Developed several mid-level management plans to incorporate
sustainable thinking into their
manufacturing and distribution processes.
* Contracted as a Functionality Project Manager tasked with implementing
new SAP functionality across enterprise. (V6.0, EHP5, Procure to Pay,
Inventory, ESS/MSS, Business Objects, FMLA Workbench) Developed 3-5
years strategic plan to move all core applications onto SAP.
* Led CEO and Board of Directors of a non-profit organization in
developing three-year financial and strategic growth plans. Purchased
software and implemented solutions.
NIKE, INC. 1996
- 2008
Director, Account Operations and QA - Supply Chain, 2000 - 2008
* Helped to develop Nike's Corporate Social Responsibility Strategy
through 2022.
* Developed a Global Supply Chain Zero Waste Initiative and US Retailer
Sustainability Strategy.
* Participated in factory program to reduce CO2 at footwear factories in
Vietnam, Korea and China.
* Created and delivered long-term strategies to capitalize on identified
opportunities for US Region.
* Directed program to address cross-functional business requirements from
RFP through shipping for a new consolidated footwear warehouse in
Memphis. LEED designed - Silver Award.
* Participated in competitive analyses, market sizing, consumer and
channel analyses and other ongoing strategic analyses.
* Supported four regions and three affiliates' across footwear, apparel
and equipment business units as Global Service Director in supply chain
operational development.
* Led seven-person, US-based team, in developing and implementing
sustainable operational processes and gained inventory turn efficiencies
within evolving retailer environment while supporting Nike corporate
objectives.
* Drove constant communication with regional finance (planning) to ensure
appropriate financial target setting, three-year plans and annual
budgets.
* Improved consumer perception with innovative, sustainable and brand-
enhancing packaging.
* Created, designed and managed Nike's first Compliance Department
enabling a new design in SAP with supported financial payment processing
procedures. This contributed to $41.4 million drop in customer shipping
failures in FY04 and $21.3 million increase in PTI from 2003 to 2004.
Y2K Global Program Office Director, 1998 - 2000
* Managed three-year enterprise-wide program consisting of 145 IT, 21
Country and 33 business partner projects as well as four global
strategic initiatives.
* Assessed and managed corporate risk while reporting to Corporate
Steering Committee.
* Operated across and through (up and down) functional and organizational
boundaries to lead business units in strategic planning and resource
management.
* Voted "Most Successful Program" effort in FY2000.
* Traveled to 27 of 44 countries within program scope.
Program Manager - International Retail / Sales, Operations & Systems
Director, 1996 - 1998
* Managed simultaneous international retail expansions in Toronto,
Melbourne, Berlin and London with overall budget of $280 million.
* Evaluated regional market's, identified potential partners, analyzed
distribution channel requirements to develop Global Store Strategy.
(Scope included Korea, Japan and UK)
* Developed and executed retail expansion strategies for Asia Pacific,
Europe, and Americas. Developed all retails systems for emerging
marketplaces. Back of house and store systems.
* Built regional support teams and opened 79 stores.
PROFESSIONAL AFFILIATIONS
* Sustainable Building Institute - Green Building Solutions
* VICS (Voluntary Inter-Industry Commerce Solutions Association)
* GS1 (Emphasis on Global Commerce Standards)
* Alumni: Nike, Inc., Price Waterhouse, Accenture Consulting, IBM
Consulting, Cap Gemini Sogeti
EDUCATION
UNIVERSITY OF MINNESOTA Bachelor of Science in International Marketing
PMP, LEED Professional, Certified Sustainable Building Advisor,
Sustainability Change Agent,
Certified Master Recycler - Oregon, Sustainability Network of Oregon.