Customer Service Manager

Location:

Posted:

February 09, 2013

Dianna Schneider

Po Box ***

Fouke, AR *****

************@*******.***

Career Objectives

I received my Associate degree in Electronics Technology in May 2011 and certificate in Instrumental

technology in May 2012. I plan on starting to work in the field or in sales ( I've always worked in

sales) while decided to continue my education. I plan on having success in my field of work.

Work History

Waffle House- Oct 2011 through June 2012 Salesperson- Cashier, Sales, and serve, and cook.

Buffalo Wild Wings- Feb 2008 through June 2008 Server- I had customer service experience and problem

solving skills solving skills. Lay off because business closed Supervisor Jared Chronister, 479-***-****

Cracker Barrel- Nov 2007 through Jan 2008 Grill cook- I prepared all the food for guest and cleaned up at

night. A lot of times through holidays I was only cook working at night. Mother died and had to leave

shift and was terminated. Left making $9.05 hr Supervisor Mark, 903-***-****

Buffalo Wild Wings- Aug 2007 through Nov 2007Server- I wasn’t making enough money to pay bills.

Mother was ill. Supervisor Jared Chronister, 479-***-****

West Asset Management- Sept 2005 through Nov 2006Recovery specialist- I helped people budget their

money to solve unpaid medical bills for 1-15 years old. I faxed, used multi-phone lines, answered phones,

and helped people creatively fix their debt. Supervisor- Kim Domanski 870-***-****

Cracker Barrel- Nov 2001 through Sept 2005 Server, Server trainer, prep cook, hostess, dishwasher,

Orientation Classes for new hires- I handled the employee issues along with the guest issues for the

manager. I came up with a new side work plan to make the employees happy and both shifts are set up for

their hushes. I sent in W-4, I-9, and all new hires paperwork. Then I helped them grow in the company for

retention purposes. General Manager terminated and they let a lot of people go and hired new staff for

management to train. Supervisor Gary Meier, in Missouri @ On the Border as General Manger around his

family,

Purpose for Company needing someone with my background Gary Meier was GM I am punctual,

dedicated worker whose beliefs are that honest and hard work will get you and the company in a position

to make more money and enjoy your employment more. I believe that if I put my best effort in anything I

will succeed.

References

Shelley Faulknor, Mgr @ Lone Star Flooring

Coworker \ Cracker Barrel

Jared Chronister Porter Cox

Supervisor \ Buffalo Wild Wings Texarkana College Professor for 5 years 479-***-**** 903-***-****

ext. electronics dept.