Customer Service Sales

Wayne Grosso

Email: ********@*********.***

Address:

City: Big Stone Gap

State: VA

Zip: 24219

Country: USA

Phone: 276-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-oriented, strategic sales professional with [two] years in the sales industry. I'm a responsible person, who is customer focused, hardworking, and highly motivated.

Educational Background:

High School Dipolma from mountain empire community college, Urb Billy Suarez PR 1/2001 to 4/2006 (Business Management)

Job History / Details:

Professional Profile

Results-oriented, strategic sales professional with [two] years in the sales industry.

I'm a responsible person, who is customer focused, hardworking, and highly motivated.

Qualifications

Extremely organized

Self-motivated

I'm computer literate,great customer service skills,able to multi-task..

Great comm. skills

Team leadership

Great math skills

Relevant Experience

Fielded and processed up to 45 calls per day with consistently successful outcomes.Winner of the Sykes Employee of the Quarter Award in 2004..

Experience

March 2010 to July 2012

Alpa Appl., VA

Coal Miner

Work in underground coal mine, ran all types of mech.

WAs working from 40-60 hours per week..

February 2008 to January 2010

Performance Engineering Big Stone Gap, VA

" Spad Man"

Work underground doing underground surveying

March 2003 to April 2007

Sykes Wise, VA

Customer Service Teck

Took inbound calls for DSL and email teck support..

Kept up with paper work by making spreed sheets using EXcell.

Done sales over the phone with comp. as well (DSL)

March 1999 to April 2001

Powell Valley Memorial Gardens Big Stone Gap, VA

Sales

Sales were made by door-to-door, as well we had one person that done "cold calling I gave in home Presentations, wrote contracts, and handle money...

These sales were paid commission only...

Education

2006 mountain empire community college Bis Stone Gap, VA

Associate of Arts Business Management

I held a 3.1 GPA while I was in class..

Also studied marketing as a minor I made the Dean's list and was on the Honor Roll..

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