Manager Sales

Jody James

Email: abo9u7@r.postjobfree.com

Address: **** ********** ****

City: Midlothian

State: VA

Zip: 23113

Country: USA

Phone: 804-***-****

Skill Level: Management

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jody A. James

1606 Headwaters Rd

Midlothian, VA 23113

Phone: 804-***-****

Email: abo9u7@r.postjobfree.com

QUALIFICATIONS

o A highly successful business professional with expertise in business and sales management, profit-and-loss analysis, marketing, merchandising and customer service

o More than a decade of demonstrated success at a regional level in improving underperforming operations

o A proven track record developing good working relationships

PROFESSIONAL EXPERIENCE

Brusteraaas Real Ice Cream A. Richmond, VA A. 2007 aaa 2012

District Manager, Coastal Region

aa Business consultant to 41 franchise locations over four states

aa Coordinated all facets of 13 new store openings in 2007, 2008 & 2009

aa Utilized business management tools to analyze store P&L and identify trends, resulting in reduced costs and increased profits

aa Assisted franchisees in maximizing sales and effectively marketing their businesses by developing local customized store marketing plans

aa Developed and maintained positive franchisee relationships by understanding and addressing their individual motivations, needs and concerns

aa Conducted training sessions for franchisees, new store managers and staff

aa Performed inspections for product quality, store cleanliness and operational readiness

aa Ensured franchisee adherence to legal and operational compliance requirements

Office Max A. Glen Allen, VA A. 2006 aaa 2007

Store Manager

aa Aggressively drove sales and increased profit of a six million dollar office supply store

aa Exceeded 2006 sales plan by $256,000

aa Increased 2006 net profit by $94,000 over previous fiscal year

aa Built high customer-service standards in order to generate repeat business

aa Ensured execution of all retail programs and strategies

aa Selected and trained store management personnel, including assistant managers and shift supervisors

QC Financial Services Inc. A. Los Angeles, CA A. 2003 aaa 2006

District Manager

aa Managed 13 branches of a publicly-held financial corporation

aa Developed, introduced and facilitated new customer-service training and operational audit programs designed to maximize customer satisfaction and overall profitability

aa Expanded the number of stores in the Los Angeles area from 3 to 13 during the first year

aa Was responsible for site selection, lease negotiations and management of the start-up process

aa Increased net profit in established stores by 22 percent in the first year

aa Handled employee recruiting and training for all locations

The Salvation Army A. San Bernardino, CA A. 1998 aaa 2003

District Manager

aa Hired as a store manager and promoted to district manager within first year

aa Responsible for the supervision and total operations of eight stores

aa Managed all aspects of operations, including marketing, inventory control and payroll

aa Increased district sales by $500,000 over the previous year in first nine months

aa Prepared forecasts, budgets, goals and strategies for the district

aa Used innovative hiring methods while maintaining high standards for the staff

aa Successfully trained, mentored and developed the management team

REFERENCES

- Available on request

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