Management Nurse

Wendie A. Howland RN-BC MN CRRN CCM CNLCP LNCP-C

Howland Health Consulting, Inc.

PO Box 3328

Pocasset Massachusetts 02559

508-***-**** / 866-***-**** toll free

********@***********************.***

RN Licensure: Massachusetts, Rhode Island, NH, NY, Nebraska, California, Pennsylvania

SUMMARY

Life care planning, legal nurse consulting, depositions, testimony. Medical chronologies, cost projections

to support demand letters for liability, injury, accidents. Signi cant resource in catastrophic injury or

complex conditions in support of plaintiff and defense counsel (50/50) in deposition, litigation, and

settlement. Expertise in needs assessment, research, resources development. Excellent writing and

presentation skills, extensive experience in working with claims and insureds. Master s prepared nurse

with broad clinical background in critical care, rehabilitation, research. Current certi cation in life care

planning, case management, and rehabilitation nursing.

Demonstrated ability to explain complex Expertise in insurance case management:

medical information to lay audience HMO, worker s compensation, liability

Excellent complex medical record reviews, all Ability to work independently and as team

issues, discrepancies identi ed leader

Punctual in meeting deadlines Exceptional writing skills, professional editing

Experienced in supervision of case managers Experienced in data management, research, oral

and written presentations

EDUCATION

M.N., Cardiovascular/Physiological Nursing, University of Washington, Seattle WA

B.S., Nursing, Boston University, Boston MA

PROFESSIONAL CERTIFICATION

Certi cation in Life Care Planning (CNLCP) American Association of Nurse Life Care Planners

Certi cation Board, 2008-present; Lifetime Nurse Care Planning (LNCP-C); Editor, AANLCP

Journal of Nurse Life Care Planning

Certi cation in Case Management (CCM), Commission for Case Management Certi cation, 1997-

present; (RN-BC), American Nurses Credentialing Center (ANCC), 2010 - present

Certi cation in Rehabilitation Nursing (CRRN), Rehabilitation Nursing Certi cation Board, 1995-

present

Past certi cation in critical care nursing (CCRN), utilization review (CPUR), and nursing

continuing education (RN,C)

PROFESSIONAL EXPERIENCE

HOWLAND HEALTH CONSULTING, INC 2007-present

Life care planning, legal nurse consulting, case management, MSA

www.howlandhealthconsulting.com

Life care planning and complex medical records review and analysis for catastrophic or complex injury/

illness in product and other liability, worker s compensation, elder/trustee. Identi cation of standards of

practice issues, referrals to testifying MD experts or others. Life care planning consultant to claims, re:

setting reserves, management, or settlement; critique of opposing life care plans; collaboration with

opposing life care planners for negotiated settlement. 50:50 defense/plaintiff. Medicare Set-Asides.

BEST DOCTORS, INC., BOSTON MA 2004 2007

Associate Clinical Director

Complex medical records review and analysis for catastrophic or complex injury/illness in worker s

compensation and liability. Identi cation of standards of practice issues in consultation with national

expert physicians. Consultant to claims, defense attorneys re: setting reserves, management, or settlement.

Direction of eld case managers to implement effective management plans resulting in extensive cost

savings.

As rst associate clinical director hired, developed formats, reports, team relationships, QA to build

successful programs encompassing analysis and management of acute and chronic complex medical

claims, including management of NCMs in the eld, training support staff, and interviewing and

orienting new team members

Developed relationships with clients, counsel, clinicians to clarify information for successful le

management; instituted and promoted data management software to increase division productivity

Identi ed medical practice issues of cases which signi cantly affected costs and clinical outcomes

Served as senior member of team, providing clinical consulting, resource management, QA, training,

and coaching, with improvements in team work product and ef ciency; wrote or edited marketing and

other written materials; supported nancial process / billing

INDEPENDENT CATASTROPHIC CASE MANAGER 2000-2002

Managed caseload of catastrophically-injured workers for a variety of carriers

Consulted to carriers regarding medical management of complex injury/illness

Researched, identi ed and provided resources to optimize clinical outcomes within limits of coverage

Worked with employers to provide safe and appropriate return to work if possible; if not possible,

worked with carriers to provide appropriate resources for continued medical management

AFFILIATIONS

American Association of Nurse Life Care Planners; Editor, Journal of Nurse Life Care Planning

Executive Forum, Organization of Nurse Lifetime Care Planning

American Association of Legal Nurse Consulting

Case Management Society of America

Case Management Society of New England

Association of Rehabilitation Nursing

Boy Scouts of America, Boston Minuteman Council: Chair, Health and Safety/Risk Management

Committee (Chair, 2007-2010); Executive Board

RECENT HONORS AND PRESENTATIONS

Abstract reviewer, Association of Rehabilitation Nursing 37th Annual Conference, 2011

American Association of Nurse Life Care Planners 2009 annual conference, Denver CO

Case Management Society of America, First prize, national writing award, 2008

Case Management Society of New England 2010 annual educational conference, Worcester MA

Foundation of Life Care Planning Research 2010 annual conference, Orlando FL

Distinguished Lecturer In Nursing Series, Elms College, Chicopee MA, 2010

Silver Beaver, Boston Minuteman Council, Boy Scouts of America, 2008

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