Sales Manager
Resume:
Matthew McLain
Email: ********@******.***
Address:
City: Cheraw
State: SC
Zip: 29520
Country: USA
Phone: 910-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Results-focused management professional offering 20 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success in the retail industry.
Educational Background:
High School Dipolma from Union Pines High School, Cameron NC 1/2001 to 5/1992 (Marketing)
High School Dipolma from Sandhills Community College, Cameron NC 1/2001 to 10/2012
Job History / Details:
Career Overview
Results-focused management professional offering 20 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success in the retail industry.
Core Strengths
Change management
Staff training/development
Consistently meet goals
Salary structure/compensation analysis
Efficient multi-tasker
Supervision and training
Sound judgment
Calm under pressure
sales driven
merchandising large retail space
open door policy
Accomplishments
Staffing
Worked directly with Human Resources to streamline hiring and onboarding process.
Marketing
Implemented marketing strategies which resulted in a10 percentage growth of customer base.
Supervision
Supervised sales team to monitor sales activity and goal achievement.
Work Experience
February 1993 to May 1995
Lowe's Home Improvement Southern Pines, NC
Customer Service Associate
Assisted in helping customers with home improvement needs including scheduling deliveries and selling special orders.
August 2010 to 10/31/2012 12:00:00 AM
Lowe's Home Improvement Florence, South Carolina
Store Manager
Successfully running home improvement warehouse and exceeding sales plan of 28 million dollars. Exceeding profit forecast by 112 percentage . Successfully increasing customer count by 5 percentage from previous year in a highly competitive market. Making customer focused goals by reducing complaints and increasing customer compliments. Growth in specialty sales including very strong commercial customer business and installations. Developing management team leading to several promotions among management team. Leading a team of 130 to exceed market expectations of sales plan.
July 2006 to August 2010
Lowe's Home Improvement Southern Pines, NC
Operations Manager
Managed the day to day operation of big box, high volume home improvement retail location. Managed over 150 team members and worked directly with area support staff to ensure operational goals were met. Maintained sales and profit goals and controlled monthly store expenses. Managed accounts payable and accounts receivable. Held various operational meetings to ensure team members were in compliance with policies and procedures. Managed all aspects of inventory procedures including replenishment and yearly physical inventory; working with outside service.
June 1995 to June 1996
Lowe's Home Improvement Southern Pines, NC
Department Manager
Served as mentor to junior team members. Developed a strong sales team and successfully made sales plan in department.
July 1996 to August 1998
Lowe's home improvement Southern Pines, NC
Zone Manager
Achieved sales plan in Electrical, Flooring and Home Decor departments. Grew customer count and and increased margin by merchandising and marketing add on sales. Successfully lead a team of 12-14 associates.
August 1998 to June 1999
Lowe's Home Improvement Huntersville, NC
Assistant Store Manager
Managed team of 40-60 of professionals in retail setting. Successfully lead a team to achieve sales and profit goals. Maintained a clean work environment and achieved customer focused goals for several quarters.
June 1999 to October 2000
Lowe's Home Improvement Defiance, OH
Sales Specialist flooring and cabinets
Contacted new and existing customers to discuss how their needs could be met with specific products and services.Quoted prices, credit terms and other bid specifications.Negotiated prices, terms of sales and service agreements.Responded to all customer inquiries in a timely manner.Exceeded team sales goals by 10-25 percentage
October 2000 to June 2002
Lowe's Home Improvement Perrysburg, Ohio
Assistant Store Manager
Oversee the opening of a new retail facility. Coordinated the set up process and mass receiving process of over 4 million dollars. Managed a large group of individuals including receiving, delivery and cashier and sales support staff. Managed all aspects of accounts payable and accounts receivable and money handling and deposits.
June 2002 to July 2006
Lowe's Home Improvement Southern Pines, NC
Sales Manager
Led sales calls with team members to establish sales and customer retention goals.Managed sales transactions with a revenue stream of $[] annually.Managed sales transactions with a revenue stream of $20 million annually.
Monitored customer preferences to determine focus of sales efforts.Generated monthly and annual sales reports.Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.Wrote sales slips and sales contracts.Maintained friendly and professional customer interactions.
Educational Background
1992 Union Pines High School Cameron, NC
High School Diploma Marketing
Sandhills Community College Pinehurst, NC
Business Management
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