High School Manager

Janet Rolley

Email: abo9i6@r.postjobfree.com

Address:

City: Cincinnati

State: OH

Zip: 45206

Country: USA

Phone: 513-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Skilled customer relations representative with experience in servicing the public via direct contact and telephone inquiries while maintaining polite, empathetic effort in addressing all concerns.

Educational Background:

High School Dipolma from Cincinnati State and Technical College, Cincinnati OH 1/2001 to 5/2012 (Human Service Worker)

High School Dipolma from Southwestern Business College, Cincinnati OH 1/2001 to 10/2012

Job History / Details:

Summary

Adaptable Social Services Professional skilled in intakes and assessments, crisis management and comprehensive case management.

Highlights

Experience with diverse populations

Familiarity with substance and mental health systems

Familiarity with the criminal justice system

Ability to maintain accurate client records

Excellent writing and critical thinking skills

Experience performing assessment

Familiarity with conducting home visits

Skilled in budgeting consumers' monthly incomes

Able to manage client crises

Able to work independently and as a member of a team

Aware of legal and ethical standards

Ability to maintain a problem solving, solution-oriented attitude in all aspects of work

Proficient in Microsoft Office

CPR and First Aid certified

Experience

December 2009 to Current

JaJa's Learning & Play Daycare Cincinnati, Ohio

Creator, Owner, Daily Operator

Operates home daycare business, providing primary care for children from infancy through thirteen years of age.

Assist children in their developmental and educational growth.

Organize games and exercises that help children develop self-esteem, curiosity, imagination, physical skills, and speech.

Introduced the four nutritious food groups to children through play and preparation of lunch and snacks.

Escort children on outings, including the library, museum and zoo.

Keep parents updated on the progress of social and cognitive development of their child.

Adhere to the laws governing child abuse reporting.

Attend meetings and trainings as required.

Maintain confidentiality of records relating to each child.

January 1995 to April 2008

Central Community Health Board Cincinnati, Ohio

Psychiatric Case Manager

Provided case management services to 35- 45 individuals diagnosed with mental disorders, some of which were dually diagnosed with substance abuse and developmental disabilities.

Evaluated needs by interviewing consumers, obtaining previous mental health, social, criminal, and medical documentation.

Developed individualized treatment plan with consumer's input.

Assisted consumers with obtaining medical and income benefits.

Assisted consumers with budgeting income, ensuring basic monthly obligations were met, and percentage of income saved.

Utilized resources in locating and securing suitable housing, monitoring consumer weekly via home visit, while maintaining a professional working relationship with housing management.

Monitored consumers psychiatric and medical appointments, as well as compliance with medication regiment.

Assessed consumers for risk of suicide attempts.

Worked jointly with social workers, hospital staff, and family in securing necessary treatment for the benefit of the consumer.

Assist families with probating mentally unstable consumers who refuse treatment, adhering to court procedures and mandates.

Attended all program staff meetings, treatment reviews and other agency meetings as scheduled.

Education

Cincinnati State Technical & Community College Cincinnati, Ohio

Human Services Worker

Hondros College Cincinnati, Ohio

120 Hours of Real Estate

Southwestern College Cincinnati, Ohio

Business Administration

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