Customer Service Human Resources
Resume:
Anna Swartz
Email: abo9ho@r.postjobfree.com
Address: **** ****** ** *** ***
City: Riverside
State: CA
Zip: 92505
Country: USA
Phone: 951-***-****
Skill Level: Entry
Salary Range: $20,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
ANNA SWARTZ
3971 Pierce St. Apt. 528 951-***-****
Riverside, CA 92505 abo9ho@r.postjobfree.com
OBJECTIVE
aa Utilizing education and interpersonal communication skills in an entry level Human Resource position
EDUCATION
Bachelor of Arts- Human Resources GPA 3.189 Graduation Date: June 2012
California State University, San Bernardino San Bernardino, CA
WORK EXPERIENCE
Human Resource Internship July 2011- September 2011
Human Resources Department California State University San Bernardino
aa Assisted in creating a wellness walking program by researching and soliciting companies for donations and contacting Biggest Loser contestants for guest appearance.
aa Created a HMO vs. PPO comparison- Researched the differences between the two and indentified cost of services. Formatted all the information into an excel spreadsheet, to be utilized by employees who are unfamiliar with health care plan choices.
aa Formulated a spreadsheet identifying hidden fees for the TSA (403b), 401k, and 457 -contacted representatives from the companies to get the plan prospectus to find the hidden fees.
aa Familiarized myself with benefits offered and assembled new hire employee benefits packages.
Courtesy Clerk June 2008 - December 2008
Vons Corona, CA
aa Bagged groceries, assisted customers in locating merchandise, maintained store appearance
aa Consistently recognized by both supervisor and customers for my above and beyond approach to customer service
Cashier October 2007 - April 2008
Meijer Kalamazoo, MI
aa Responsible for a cash draw of $2,000, assisted customers with their purchases, maintained store cleanliness and zoning shelves for a tidier appearance
aa Supervisor acknowledged friendly and helpful demeanor shown towards customers
Night Cleaner July 2006 - August 2007
Radisson Hotel & Suites Kalamazoo, MI
aa Maintainied Day spa cleaning, created an inventory system for purchasing and stocking of supplies for usage
aa Developed a system for a more efficient cleaning process
CLUBS & RECOGNITION
aa Deanaaas List Winter 2012/ Spring 2012
aa SHRM Student & Campus Relations 2010-2011
aa SHRM executive officer, Treasurer 2011-2012
SKILLS
aa Knowledge of Microsoft Office suite including Word, Excel, Power Point, and Access
aa Strong communication and organizational skills
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