Customer Service High School

Jennifer Elizabeth Liz Werhonig

Email: ********@***************.***

Address:

City: North Pole

State: AK

Zip: 99705

Country: USA

Phone: 907-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Currently a stay-at-home mom, while managing my own business on the side. Along with people I come into contact with through my volunteer job as well as my home based business, I consider myself a personable, service-driven and customer service focused individual. I believe myself to have excellent people skills and enjoy working in a team driven atmosphere and adapting to new areas of learning.

Educational Background:

High School Dipolma from Living Word Academy, Delta Junction AK 1/2001 to 5/2002 (High School)

Job History / Details:

Professional Profile

Currently a stay-at-home mom, while managing my own business on the side. Along with people I come into contact with through my volunteer job as well as my home based business, I consider myself a personable, service-driven and customer service focused individual. I believe myself to have excellent people skills and enjoy working in a team driven atmosphere and adapting to new areas of learning.

Qualifications

Client-focused

Customer Service

Self Motivated

Computer Literate

Training and development

Creative Problem Solving

Sales

Affiliations

Certified American Heart Association First Aid / CPR Instructor

Certified Emergency Trauma Technician

Certified Hazardous Materials Technician (FNSB HazMat Response Team)

Incident Command Certifications

Certified High Angle Rope Rescue Tech

Certified Confined Space Rescue Tech

Work History

June 2011 to Current

Visalus Sciences

Independent Distributor

Promote a healthy lifestyle challenge to individuals as well as sign others on to promote the product and "challenge".

November 2005 to Current

FNSB HazMat Response Team Fairbanks, AK

Hazardous Materials Technician

Member of the all volunteer borough Hazardous Materials Response Team. Involved in coordinating some of the weekly training. Since joining the team I have had the opportunity to receive extra training in specialized areas in the emergency response field. This includes, but is not limited to, Incident Command training and group management training.

November 2003 to January 2011

Bright Beginnings Learning Center Fairbanks, AK

Assistant Preschool Teacher

Responsible for organizing and overseeing various activities for children from the ages of three to seven. Duties also included the development of lesson plans as well as management of supervised play of children.

*Note* Worked part-time 2003 through first part of 2004, then was full-time through August of 2005. I did not return to BBLC till 2009, then was a substitute there till January of 2011.

March 2008 to October 2008

PDC Pages Fairbanks, AK

Advertising Consultant

Presented and explained benefits of different types and styles of advertising to various business owners. Met with the decision maker to compile ideas of what they wanted and were looking to convey to the public, then constructed advertising packages and created ads for the business based on the need of the business and desire of the owner.

October 2007 to November 2007

Don Maynor (Black & Decker) Fairbanks, AK

Sales Associate

(Seasonal Job) Responsibilities included interesting customers in merchandise and providing them with information about the product; duties also included cashiering, and depositing the daily sales.

March 2007 to September 2007

BDC Satellite Fairbanks / North Pole, AK

Receptionist/Inventory Manager

Basic receptionist responsibilities including answering phones; keeping track of jobs that were done, in progress, or in need of assignment. Called customers to keep them informed of the progression of the job and to schedule site surveys and installation times.

Also responsible for equipment that was shipped in; distributing as needed to BDC Satellite as well other satellite dish installation technicians.

February 2007 to May 2007

John and Shawna Victorino Fairbanks, AK

Children's Nanny

Responsible for the supervision and safety of one family's five children all under the age of seven. Duties included preparing meals, household clean-up, and providing daily activities and supervised play time.

*Note* Returned a couple years later for two or three months to assist with the couple's business, filling somewhat of a personal assistant role as well as taking care of the children and daily household duties.

December 2005 to February 2006

Lowes Fairbanks, AK

Customer Service Associate

Provided customers with the best service possible in my department. Provided information of various products and assisted them in finding the right supplies for their project. Daily duties also included cashiering as well as customer service in other departments as needed.

November 2003 to February 2004

Fairbanks Athletic Club Fairbanks, AK

Kid's Club Attendant

Responsible for supervision of children six weeks to seven years of age.

August 2003 to October 2003

Spaulding Interiors Fairbanks, AK

Receptionist / Assistant Interior Designer

Duties included daily maintenance of the showroom's cleanliness; general receptionist tasks; maintaining inventory of most recent merchandise as well as assisting the interior designer with select projects.

Education

2002 Living Word Accademy Dry Creek, AK

High School Diploma

During my junior and senior years I taught select classes to preschool aged children - 4th grade. In 2000 I received certification as an Emergency Trauma Technician and was a member of the EMS response team in Dry Creek till I moved to Fairbanks in 2003.

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