Customer Service Sales
Resume:
SHAUN TALBERT
* *** ******. ***** *****. NSW. ***0.
abo9er@r.postjobfree.com
Employment History
Event Assistant
Dimension 5
http://www.d-5.com.au/
January 2011 Current
Responsibilities:
Managing Budgets
Coordinating supplier accounts and bookings
Developing event promotion using online, print and radio
Creating event schedules and work breakdown structures
Achievements:
The successful delivery of several high profile launches and
conferences that satisfied the customers needs
Junior Event Coordinator
All For One
January 2008 Current
Responsibilities:
Concept development for events in Sydney and Melbourne
Managing budgets (all line items)
Creating event promotion schedules
Selection and booking appropriate venues
Selection and booking interstate and overseas artists
Executing plans and ensuring quality control of the event
Ensuring a strong focus on the event brief
Post event analysis
Achievements:
2009 Space Nightclub event for over 1500 people
Discrete Disconnect event regular event in the Melbourne club
My Aeon
Successfully touring a roster of interstate and international
artists
National School Operations Manager
DJ Warehouse
http://www.djwarehousetraining.com.au/
September 2009 December 2010
Responsibilities:
Coordinating enrolments
Booking teachers and event space
Liaising between clients and teachers
Providing a high standard of customer service
Handling client complaints
Marketing (digital, print and radio); website design, magazines,
pamphlets, flyers, posters, radio promotions design and execution
Process improvement
Analysis of training content and delivery standards
Maintaining increased sales targets
Sales lead generation
Processing accounting reports
Achievements:
Managed transition from paper based booking and accounting system
to online web based automation
Increased school training size by over 20%
Lifeguard / Customer Service Representative
Mosman Swim Centre
March 2007 August 2009
Responsibilities:
Lifeguarding hazard prevention and customer safety
Keeping facilities clean and safe
Providing customer service to pool patrons
Education
Masters in Event Management
University of Technology Sydney 2011 - Current
Bachelor Construction Management
University of Western Sydney 2004 - 2008
Macquarie University 2008
Music Sub-major
Skills and Memberships
Proficiency in Microsoft Office
MYOB
Adobe
Ableton Live
On Course and
Website content management
Royal Life Saving Society
Interests
In my free time I often volunteer to work at local festivals and events to gain
exposure and experience. Recently I volunteered at the Latin dance Ba chata
festival held at UNSW. I have also worked at fashion shows, award
ceremonies, corporate parties and many types of events.
Aside from the volunteer work I have been learning to write music for a
number of years and much of my free time is spent learning to improve my
skills.
Sport is an essential part of my weekly routine. I swim and cycle as much as I
can to keep fit and healthy.
Currently I am studying a Masters in Event Management at UTS on a part
time basis. This is something that is both interesting and crucial to my
professional development.
Referees
References available upon request.
Contact this candidate