JoAnne Smith

Email: abo9a7@r.postjobfree.com

Address: **** ******** ****

City: Baltimore

State: MD

Zip: 21218

Country: USA

Phone: 443-***-****

Skill Level: Experienced

Salary Range: 60

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

JOANNE SMITH

abo9a7@r.postjobfree.com - 443-***-****

MANAGER/OFFICE COORDINATOR

Forward-thinking Manager with a unique combination of business, technical, and team dynamics exeperience to bridge gaps among the various business units and groups within the medical profession. Thorough, process-centric manager practiced in facilitating execution of high-level projects that require accelerated input using best practices and adhering to patient confidentiality regulations.

* Utilize superior interpersonal skills to gain trust and strengthen relationships; collaborates effectively with management, colleagues, and vendors.

* Expertise in performing in depth business and data analysis for large and complex sets of data using various tools.

* Ability to effectively collaborate with others, takes action, make tough decisions and accept challenging assignments.

* Comprehensive knowledge of writing documentations including Standard Operating Procedures, Grants, Training manuals.

* Solid business communication and presentation skills. Adept at creating, editing, and coordinating extensive communication networks, interviews, project status reports and oral presentations to all management levels.

Summary Areas of Expertise

Documentation * Project Scheduling * Patient Status * Project Tracking Support * Proposal Development Support * Executive Interaction * Cross-Functional Collaboration * Problem Solving

Client Monitoring * Confidentiality/Data Security * Business Practice Analysis * Budget/Financial Propoasals * Office Management

PROFESSIONAL EXPERIENCE

Title: Administrativive Coordinator I / Supervisor - Kennedy Krieger Institute (Baltimore, MD) Outpatient Psychiatry Clinic - (1994 - Present)

* Provide all administrative support to the Medical Director, Clinical Director, Medical Training Director, Clinic and Medical Directors of the Outpatient Psychiatry Clinics located at multiple sites to include scheduling meetings, preparing correspondence, progress reports, budget proposals, assisting with manuscripts, abstracts, research reports, data tables, figures, charts and graphs for special projects, prepare data and reports, make travel arrangements, transcribe meeting minutes.

* Serve as liaison in the absence of the Director/Clinical Director and resolve controversial issues.

* Develop and maintain effective systems to include managing Clinic Program Evaluation/Performance Improvement reports, office filing and other database systems including patient clinicians` monthly progress reports, distribution of updated Policies and Procedures, Clinic Orientation Manual, contact information, and clinician/nursing coverage schedules to all staff, and serve as liaison to other clinics.

* Provide administrative assistance to other clinicians in Outpatient Psychiatry department with the preparation of presentations and basic secretarial needs of a non-urgent nature, including mail distribution, facility-related maintenance and equipment and resource maintenance and upkeep.

* Assist the Medical Director of the Neurobehavioral Unit (NBU) with composing yearly medical weekend coverage and send out reminders. Provide clerical assistance to psychiatrist located at other sites.

* Schedule and coordinate presentations by outside pharmaceutical representatives, conference rooms, and interviews.

* Supervise the clinical coordinator and trainees.

* Serves as the authoritative source for trainee/volunteer students/fellows and visitors in the department. Coordinates all components of fellows/trainee/volunteer students on-boarding to include collecting and processing registration document, conducting orientations, obtaining credentialing information, obtaining provider numbers and access to KKI electronic systems, scheduling health screening with KKI`s nursing department, and collaborate with the various departments within the Institute to schedule rotations for visiting medical staff under the direction of the Medical Director of training.

* Compose medical discharge summaries for the all of the psychiatrist and therapist; coordinate direct patient admission to inpatient mental health facilities, transfers to outside mental health facilities and assist with quarterly chart reviews.

* Provide administrative guidance and advice to employees pertaining to attendance and leave, clinic policies and procedures, and institute related policies and procedures.

* Coordinates and track all in-service (i.e., CPR and PCM) training for medical staff (i.e., psychiatrist and therapist).

* Score patient behavioral scales and generate reports, track and maintain all laboratory results for psychiatry patients.

* Assist in the development of Continuum of Care Policies and Procedures and the Emergency Response Policies and Procedures.

* Serves as the authoritative source for trainee/volunteer students/fellows and visitors in the department. Coordinates all components of fellows/trainee/volunteer students on-boarding to include collecting and processing registration document, conducting orientations, coordinate yearly lectures, obtaining credentialing information, obtaining provider numbers and access to KKI electronic systems, scheduling health screening with KKI`s nursing department, and collaborate with the various departments within the Institute to schedule rotations for visiting medical staff under the direction of the Medical Director of training.

* Supervised childcare specialist.

* Coordinated course-related activities and materials, including course planning, correspondence, reading packets, check requisitions for course participants, and communications with community-based agencies for course participation.

* Assisted in planning events for community residents, developed Standard Operating Procedures (SOP) for administrative and clerical participation on projects.

* Assured course grades are submitted in a timely manner.

* Coordinated clinical appointments and transportation for study participants.

* Coordinated accounts payable materials for submission to the account payable office.

* Assembled and tracked grant applications for submission to institutions administrators and grant funding agencies to meet submission deadlines.

* Compile working papers and approved budgets; monitored expenditures for grants, contracts, and departmental budgets to ensure accuracy of disbursements for reporting.

* Ensures compliance with all relevant university and/or agency regulations and restrictions.

* Identifies budget issues, provides alternative solutions, and resolve problems.

* Develop and maintain automated system for tracking all aspects of projects (i.e. prepare projections and statistical reports).

* Prepare budget projections for grant proposals for the Director and other organizations

* Trained and supervised new employees.

* Oversee payroll and timesheets for departmental employees.

* Assisted the Psychologist in the testing study patients (i.e., hearing test, behavioral testing) and administering surveys.

* Assisted Outreach Specialist with recruiting and relocating families, and locating resources for families (i.e., financial, housing, and educational).

* Assisted nursing with patient reporting to their primary care physicians.

* Triaged patients in the clinic (i.e., heights, weights and blood pressure) and performed hearing test.

* Initiated and maintained records for the departmental fleet and maintained all maintenance to department`s fleet.

Selected Contributions:

* Monitor incoming and outgoing correspondence

Title: Clerk Typist III - Harford County Mental Health & Additctions

(Harford County, MD) (1993 - 1994)

* Provided clerical support for 6 Psychiatrist and 4 Clinicians to include transcribing dictation by use of a Dictaphone, typed and edited correspondence, answering phones, and scheduled patients appointments

* Mass mailing of reports to different clinics and hospitals

* Verified insurance coverage for patients

* Completed all treatment plans for the patients

* Maintained and collect all of the outstanding financial obligations due to the clinic

Selected Contributions:

Maintained and collect all of the outstanding financial obligations due to the clinic

Title: Administrative Assistant - State of Maryland - (1989 - 1993)

* Provided administrative support to the Project Manager to include typing, organizing and maintaining files, editing correspondence, answering phones, scheduling appointments, and scheduling travel arrangements

* Maintained databases, developed spread sheet, created documents using Harvard Graphics

* Scheduled time and leave for employees

* Organized, reformatted and maintained the budget for three grants totaling $6.8M

* Developed and implemented special reports forms and summaries

* Act as liaison on behalf of the Program Administrator and all personnel within the three projects

* Requisitioned supplies and equipment for the department

Selected Contributions:

* Requisition supplies and equipment for the department

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