Management Manager

Title:Robert Oelfke

*********@*****.***

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Name: Robert Oelfke

Address:

City: Leominster

State: MA

Zip/Postal Code: 01453

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E-mail: *********@*****.***

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Most Recent Job Title: Director HR Shared Services and HRIS

Most Recent Employer: Covidien

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Desired Salary: Open

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Category: General Management and Administration, Human Resources, Information Technology

or Systems, Operations, Project Management, Other

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Copyright c 1997- Lee Hecht Harrison, Inc.

ROBERT OELFKE

43 Crimson Court

Leominster, MA 01453 Home: 978-***-**** *********@*****.***

GLOBAL HRIS / IT /HR OPERATIONS DIRECTOR

(Global Program and Project Management)

Experienced professional in the Human Resource Information Systems (HRIS), Finance, HR

Operations, HR Call Center Operations as well as Data Privacy, IT design, development,

implementation and support of applications. Skills and experience include:

Global Project Management Global HRIS Architecture Global Program Management HR Knowledge

Finance Knowledge Defining User Needs Acquisition Implementations Global Payroll Design

Vendor Management HR Call Center Operations HR Web Communications HR Operations Management

Process Re-Engineering Business Casing / ROI s RFP writing Business Systems Analysis From

Needs to Solutions Global Management Service Level Agreement Design and Implementation SOA

design and usage through messaging

Technical Experience in: Web solutions, SAP HR, Peoplesoft, Restrac, Resumix, Brassring,

CRMS, ADP Enterprise, Hrizon, ADP Time Systems, Kronos Time Systems, Manta Survey Tool.,

NewMMars, LCM Labor Distribution, Oracle HR, Performance Management Applications,

Outstart, Ceridan Payroll, Customized on-boarding tools, First advantage Recruiting,

Kenexa and much more

Professional Experience

Covidien

May 2007 to November 2009

A Global Healthcare leader with over 10 Billion in revenues.

Global HR Shared Services and Technology Director

Manage a group of 9 Corporate and 3 Regional HRIS staff members and various contractors,

3rd party vendors and consultants across the globe who support the company across all of

HR. Contributions included:

Daily operations of all HR applications (US and Global), reporting environments,

interface management between applications including metrics reporting and data warehousing

Co-Managed a Global Hackett Best Practice study and implementation

Successful design and US Implementation of Peoplesoft HR with additional multi-country

implementations continuing

Successful completion of Business Case for Global HR Transformation including Global HRIS

Co-design Service Oriented Architecture for use with interfaces to applications and

vendors for ease of re-use across the world

Designed and planning implementation of a Multi-country HR Call Center to re-focus

employee calls to a well trained group for quick and effective answers across all

functions of HR and Payroll.

Designed and drove multiple program improvement projects from business requirements to

programming to implementation.

Drive Best Practice throughout HR, globally through process redesign and application

management

Design and develop e-learning tools for Peoplesoft rollout

Biogen Idec

November 2004 to May 2007

A Global Biotechnology leader with over 2 Billion in revenues.

Global HR Operations Director

Manage a group of 6 HRIS, 2 HR Center employees and various contractors and consultants

across the globe who support the company across all of HR. Contributions included:

Daily operations of all HR applications, US Call Center, Employee File operations,

BI/Metrics design/implementation and Dashboard reporting, Warehouse (Oracle) and HR Web

Communications

Successful design and implementation of Brassring (Now Kenexa), globally.

Implementation of major process re-engineering initiatives which decreased costs and

resources while increasing the quality of data

Design and Implementation of a US wide HR Call Center to re-focus employee calls to a

well trained group for quick and effective answers.

Design, implementation and operation of a HR Web Communications tool

Design, implementation and daily operation of multiple HR applications, globally

Temporary management of Corporate Leadership Development department

Designed and drove multiple program improvement projects from business requirements to

programming to implementation.

Created and managed a Global HR Program Office which centralized HR Program management

across the world and reduced costs through efficient project management.

INDEPENDENT CONSULTANT

December 2003 to November 2004

Lead HRIS Business Analyst

CitiGroup Financial (August 2004 to October 2004) Lead

conversion assignments in the Peoplesoft HR/Payroll Merger project.

Manager of Release Testing Commonwealth of Massachusetts

(December 2003 to August 2004)

Lead a group of 7 Business Analyst in the Financial Systems arena while analyzing,

testing and documenting the Labor Distribution (LCM) application. Design and implement

cycle and non cycle testing plans.

CELESTICA CORPORATION, Salem, NH August 1998 to June 2003

Global contract electronic manufacturer with revenues exceeding 7 Billion a year. Clients

include Motorola, HP, IBM and Nortel with operations across the globe.

Global IT / HRIS Director

(March 2002 to June 2003)

Managed a group of 10 HRIS and IT employees across the globe who supported the company

across all HR and Payroll areas. Contributions included:

Developed and managed global team of HRIS and IT professionals who analyzed HR and

Payroll business needs across the globe while creating re-engineered global processes.

Designed a single series of cost effective, re-usable global solutions ( global suite )

across HR and Payroll which exceeded business requirements (web and self service solutions

included)

Built business cases, ROI s and obtained final approvals for funding through the Senior

VP of HR, CIO, CFO and CEO with multi-million dollar yearly costs savings across the

globe.

Successfully moved global suite implementation to the Global IT and SAP organizations

Managed teams which provided project implementation and operational support of Global HR

and Payroll environments which included Brassring, Smartforce, Lotus Notes applications,

SAP, Hrizon, ADP, Kronos and CRMS.

Multi-million dollar budget management. Global vendor management and contract

negotiations.

Designed/implemented the first Global HR Data Warehouse for reporting and extracts.

Successful implementation of 3 Global acquisitions into the existing HR and Payroll

environments at minimum costs (across Japan and Asia).

Eliminated the use of outside consultants in the HRIS area by using inhouse talent,

thereby reducing operational costs by approximately 300K a year.

U.S. IT / HRIS Manager

(August 1998 to March 2002)

Managed a group of HRIS and IT employees who developed and supported the U.S. operations

in HR and Payroll. Accomplishments included:

Implementation of Hrizon and ADP services across the U.S. sites, eliminating multiple

solutions, creating a re-usable and cost effective environment while ensuring the company

met legal and governmental requirements.

Successful design and implementation of web enabled Kronos time systems across all sites

while re-engineering time processes and eliminating multiple existing solutions. Annual

cost savings approximately 200K.

Incorporated 12 U.S. acquisitions into the existing HR and Payroll environments at

minimum costs.

Effective vendor management and contract negotiations. Multi-million dollar budget

management

As acting Controller, developed procedures to reduce risks and costs.

Designed, developed and setup the U.S. HR Operational Service Center which centralized HR

services and reduced costs.

Created and managed the US HR Program Office which centralized HR Program management

across the U.S. and reduced costs through efficient project management.

DIGITAL EQUIPMENT CORPORATION, Maynard, MA March 1977 to August 1998

Global, Multinational, Computer Engineering and Manufacturing Corporation. Trade marked

solutions in the hardware, software and networking areas.

Senior HRIS Manager

(September 1987 to August 1998 Corporate Human Resources)

Managed projects and employees in order to institute global programs. Highlights

included:

Re-engineered, designed and implemented Peoplesoft across 43 countries in the functional

areas of Staffing, Relocation and Immigration.

Designed and established first Global Employment Opportunities web page.

Introduced and operated the U.S. downsizing solution which reduced its legal exposure.

Analyzed, business cased and vendor assessment for the design and implementation of the

Restrac Employment system across the U.S., Canada and the U.K.

Senior Systems Consultant

(November 1985 to September 1987 U.S. Manufacturing)

Managed a staff of professionals to design and implement an application for the CSM

Stride Organization. Achievements included:

Designed and implemented an application which monitored and tracked employees in the

process of re-training and internal job search.

Worked with the NCA Corporation and internal IT resources to build a JIT training module

for use with the Maxcim system.

Principal Business Systems Analyst

(November 1983 to November 1985 Software Supply

Business)

Daily operational support and implementation of HR user friendly applications.

Accomplishments included:

Developed and launched applications in the areas of EEO and HR reporting. Liaison between

HR and IT operations.

Analyzed current and future HR needs and submitted them to the Corporate HR team.

Designed and programmed the site downsizing application.

Miscellaneous

(March 1977November 1983)

Senior Business Systems Analyst

Business Systems Analyst

Inventory/Production Controller

General Clerk II

Education

Bachelor of Science

Business Administration, Emmanuel College, 1996

Project Experience

(Process Responsibilities)

All projects included the following steps which were completed by me or a team member

under my direction with business owners support. Projects which I was only a participant

in, are not included:

Collection of Business and process requirements with users to validate the necessary

direction and to ensure that the solutions will meet their needs as they are chosen.

RFP selection process of in-house design/coding, off the shelf inhouse operation or

off the shelf outsourced operation. Evaluation of business and technical processes and

requirements to ensure the best fit . This includes technical and business discussions on

customization needs as well as use of vanilla applications and design / architecture

discussions with the existing environment.

ROI financial justification for investment. Includes technical and business costs and

savings normally across a 5 year period. Presentations to Sr Business and Financial

management.

Vendor Negotiation contract negotiation with selected company for cost control, IT and

operational support requirements.

Implementation Management project planning, change management, team building,

motivation, systems integration, IT/HR/HRIS management of resources for the implementation

of the solutions.

IT/HRIS Vendor Management management of daily technical issues with vendor account

management team. Work issues to resolution bringing in the appropriate team members from

both sides.

Manage HR Best Practice process collection and redesign

Change management champion

Project Experience

(Major Projects)

Development, implementation and Management of a Project Management Office (PMO) in order

to manage 15 to 25 projects and acquisitions at a time with limited resources.

Oracle HR and Self Service Upgrade Management, globally, resulting in the elimination of

multiple manual processes.

Peoplesoft HR Global template design, development, implementation and support

Brassring Implemented across the Globe as an outsourced Recruitment solution tying to

inhouse HR applications. (i.e; integration with existing applications, warehousing,

employee and manager self service, etc).

Kenexa Performance upgrade to multiple languages and countries

Acquisition/New Hire self service solution design and implementation to reduce costs of

acquisitions in the U.S. (i.e; employee self service, integration with existing

applications, process design, etc).

HRrequest Re-usable Inhouse lotus notes data base with Employee and Manager self

service solutions built in. Contains process, procedures and forms for use by Employees

and Managers. Started as US tool expanded across all countries. (I.e; programming,

design, integration, process design, etc).

Suite Re-usable Global HR and Payroll solutions to replace all applications in 14

countries (Solution consisted of a combination of SAP HR, SAP Inhouse Payroll, SAP

outsourced Payroll, ADP Payroll, Compmaster, Kronos Time Systems, Oracle Data Warehouse,

Reporting tools, Self service tools for employees and managers as well as other common

solutions. (i.e; configuration, programming, functional and operational integration,

oracle warehousing, self service tools, portal development, etc).

Kronos Time system implementation across all US sites. Design of common data and

operational structure which will be re-used to expand usage globally. (i.e; integration,

oracle warehousing, ftp processing, etc).

Hrizon Movement of separate HR and Payroll solutions across the U.S. to common re-

usable outsourced solution with ADP.

Surveys implementation of dozens of global surveys using the Manta tool and Lotus

Notes.

Acquisitions bringing in 14 separate acquisitions over 5 years. Mostly in the U.S., but

also across Asia. Required assessment of existing HR and Payroll solutions as well as

project planning and implementation of new operations into existing applications.

Feeds Many country and global projects that involved the creation of one and two way

feeds with existing HR / Payroll solutions, vendors (benefits, stock, etc), warehouses and

other solutions (Compmaster, EEO applications, etc).

Project Experience

(Major Projects continued)

Employee/Manager

Portal managed the design and implementation of the HR side of a

Global IBM Websphere portal for employee use.

HR / Payroll Service Center Design to implementation of a U.S. Service center,

centralized which replaced 7 separate HR operational environments. Common, re-usable

solutions, process and procedures were developed and implemented. Common solution will be

expanded globally.

Restrac (aka Webhire) Implementation of an inhouse solution across the U.S., Canada and

UK with Recruiter and Manager self service access.

Employment Web Page creation and implementation of the first Global Employment

(internal and external) web page which contained available positions.

Global Peoplesoft managed the implementation of a re-usable Global Peoplesoft solution

across 43 countries. My functional responsibility included Employment, Immigration,

Relocation, EEO/AAP and Layoff applications.

Designed and implemented Global payroll consolidations with a net reduction of 29

providers. Drove process improvement as a key initiative

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