Customer Service High School

Zack Baker

Email: ********@******.***

Address:

City: Philmont

State: NY

Zip: 12565

Country: USA

Phone: 518-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dependable, hard-working Automotive Technician with over 5 years of experience in all types of Automotive repair.

Educational Background:

High School Dipolma from Columbia Greene Community, Hudson NY 1/2001 to 5/2011 (Automotive Tech)

Job History / Details:

Summary

Dependable, hard-working Automotive Technician with over 5 years of experience in all types of Automotive repair.

Skills

ASE Master certified

Tow endorsement

Inspectors license

Establishing goals

Good mechanical aptitude

Diagnostic / troubleshooting

Brakes

Steering / suspension

Diagnostic / drivability

clutch / transmission replacement

Customer relations

Good at following instructions

Customer service skills

Experienced with Snap On Modis

Dependable independent worker

Tires

Oil change

Foreign and domestic

Some diesel and heavy truck

small engine

Accomplishments

Supervision:

Ran auto repair shop as shop manager/boss while employer was on vacation

Assigned work orders/ order parts

Schedule customers

Handle payments

Fill out and total work orders

Handled warranties

Handled tow calls / retrieve tows

Experience

May 2010 to Current

Chatham Village Auto Chatham, NY

ASE Master Certified Mechanic

Provided outstanding customer service.

Followed company procedures to maintain work environment in a neat and orderly condition.

Promoted shop safety by working in a safe manner.

Education and Training

2011 Columbia Greene Community Hudson, NY

Associate of Science Automotive Tech

High School diploma 2009

2 years of Automotive at Questar

2 year associates Degree in Automotive Technology

ASE Master Certified

Tow Endorsement

NY State Inspectors License for Vehicle, Trailer, and Motorcycle

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