Customer Service Manager

Patty Matherne

Email: ********@**************.***

Address:

City: Poplarville

State: MS

Zip: 39470

Country: USA

Phone: 228-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Restaurant Manager with a track record of managing a wide variety of customer service issues quickly and efficiently in food and beverage industry seeking to optimize skills and experience within a fast-paced, dynamic environment in customer service.

Educational Background:

High School Dipolma from Nicholls State University, Thibodaux LA 1/2001 to 5/2011 (Psychology)

Job History / Details:

Summary

Restaurant Manager with a track record of managing a wide variety of customer service issues quickly and efficiently in food and beverage industry seeking to optimize skills and experience within a fast-paced, dynamic environment in customer service.

Highlights

High customer service standards

conflict resolution proficiency

strong work ethic

full service restaurant background

results-oriented

adaptable

pos systems

ability to mediate disputes

written and oral communication skills

strong customer relationship builder

Experience

February 2011 to Current

Big Mama's Cajun Kitchen Poplarville, Ms

General Manager

Efficiently resolved problems or concerns to the satisfaction of all involved parties.

Developed and maintained exceptional customer service standards.

Executed daily production lists and goals

July 2005 to December 2010

Domino's Pizza Raceland, La

Team Leader/Driver

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Communicated clearly and positively with co-workers and management.

Received frequent customer compliments for going above and beyond normal duties.

June 2008 to August 2009

Walmart houma, La

TLE service

Greeted customers in a timely fashion, while quickly determining their needs.

Shared product knowledge with customers while making personal recommendations.

Education

Nicholls State University Thibodaux, La

in process Psychology

Concentration in behavioral disorders

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