WILLIAM N. HOBDAY
* ** ********* *** ** Schaumbur g, Illinois 60194 847 - 415 - 7273 abo8td@r.postjobfree.com
ACCOUNT MANAGEMENT, SALES
CUSTOMER RELATIONS ~ CUSTOMER SERVICE ~ SALES ~ ESTIMATING
PROFILE
Sales and Account Manager/Estimator for companies with all size projects with proven track record of meeting all
required time lines. Strong people skills. Highly productive in sales and customer relations.
EDUCATION AND TRAINING
Control Data Institute, Chicago, IL Hewlett-Packard Company
Certificate of Computer Technology Advanced Strategic Sales Training
Local and Wide Area Networking Classes
American Management Association Disaster Recovery Specialist Training
Project Management Classes
Decker Communications, Inc.
Harper College, Palatine, IL Presentation Skills / Public Speaking /
Business and Management Classes Group Presentations
EMPLOYMENT HISTORY
Tyco Integrated Security, (Formerly ADT Security) Oak Brook, IL August 2007 to Present
Commercial Account Manager
As a Commercial Account Manager I am responsible for the day to day customer relations, for all types of
issues from billing issues to selling new equipment and Services. I am always promoting and selling Tyco
Integrated Security services and technology within my territory, leveraging relationships, closing new business
for Tyco and ensuring customer retention. With Tyco Integrated Security I communicate to my customers the
Tyco Integrated Security story and demonstrate that TycoIS is the leading electronic security provider. As a
Commercial Account Manager I am responsible for securing profitable sales and upgrades to new, and existing
TycoIS customers while keeping my customers satisfaction and retention uppermost in my daily activities. I sell
the TycoIS full lines of products and services, Intrusion, CCTV, Card Access, as well as Fire Notification
Systems.
Koehler Electric, Roselle, IL (No Longer in Business) June 2001 to July 2007
Sales & Project Manager, Electrical Construction Company
Koehler is a small contractor in communications cabling and electrical fields. Purchased, installed and
maintained company PC s. Provided MS Office Suite support to office staff. Cold called, uncovered new leads,
do take-offs, bid, read blue prints, order equipment for underground and overhead work, sold computer and
telephone network equipment, cabling systems and managed projects and personnel coordination. Worked with
owner/architects and some cases sub-contracted work out to others. Purchased and delivered materials to sites if
needed. Performed all design/build estimation functions. Handled customer relations and billing after sales and
installations. Contacted referrals and created leads from databases such as CMD, BidTool, and Dodge.
Kept field technicians working consistently even in a down turned economy. Used structured cabling systems
made by Hubbell and Leviton and Avaya. Projects ranged from half to one million dollars.
William N. Hobday Page Two of Two
Advanced Data Technologies, Naperville, IL Apr 1996 to June 2001
Account Manager / Project Manager, Communication Construction Company
Advanced Data specialized in low-voltage cabling and installation of network hardware for privately owned
facilities. Oversaw workflow with Operations Department in consultation with company owner. Designed, sold
estimated, do take-offs, read blue prints and then managed the installation of computer network cabling systems.
Selected hardware and managed structured cabling systems logical layer. Worked with equipment made by
Lucent (Avaya), Siemens, AMP, and Hubbell. Represented company throughout Illinois. Followed up on
referrals from existing customers. Developed leads from architects, and from engineers with whom worked
previously.
Hewlett-Packard Company, Naperville, IL Oct 1984 to Apr 1996
Sales Engineer/Project Manager
Sold HP and multivendor repair, maintenance and support solutions to HP customers. Also served as the Mid-
America specialist for disaster recovery services and networking / cabling integr ation. Provided sole hands-on
networking support / design and integration services to HP customers throughout Illinois and most of
Wisconsin. Developed strong subcontractor relationships. Trained technicians in HP methodologies.
Computer Software
Proficient in the use of MS Excel. Created a three-page interactive sales and project management template in Excel
and Word which has been very popular with both management and customers. Developed a fifteen-page proposal,
which works in all types of business-to-business sales. Used ACT Database Contact Manager.
Hobbies
Building and restoring collector cars.