Human Resources Manager

Marleen Greenleaf

Email: abo8d6@r.postjobfree.com

Address: **** ***** *****

City: Fort Washington

State: MD

Zip: 20744

Country: USA

Phone: 301-***-****

Skill Level: Director

Salary Range: $65,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MARLEEN GREENLEAF

3004 Merva Court Fort Washington, MD 20744 301-***-**** abo8d6@r.postjobfree.com

HUMAN RESOURCE MANAGEMENT & ADMINISTRATIVE DIRECTOR

Highly experienced, self-motivated, dynamic, action-oriented, personable, passionate professional with 25+ years experience in developing and meeting corporate growth goals. Perform various administrative tasks as an independent contractor for clients. Hire, train and motivate staff. Manage all benefits programs, including 401K pension plans. Generate monthly expense and income reports as well as client invoices.

Directed all administrative functions, including establishing policy and procedures for new hires. Negotiated with vendors for more flexible payment schedule. Possesses excellent written and verbal skills. Offers combined leadership and technical skills to identify, evaluate, and resolve problems. Strong ability through oral and written communication to work with staff members and consultants to assess requirements, provide assistance and satisfy expectation through knowledge of regulations and policies with a focus on quality service, attention to detail, and being a team player.

CORE COMPETENCIES

* Accounts Payable & Receivable

* Budgeting & Forecasting

* Diverse team building, mentoring & leadership

* Employee Relations

* Human Resources

* Liaison Activities, Coordination, & Reporting

* Membership & Client Relations * Liaison Activities, Coordination, & Reporting

* Research & Analysis

* Contracts Administration

* Strong Communications & Negotiations Skills

* Strong Communication Skills (Oral & Writing)

* Strong Negotiations Skills

* Time Management & Priority Delegating

SELECTED ACHIEVEMENTS

* Improved client relations by communicating with them in order to determine their concerns or needs regarding our service. Reassured them that any problems would be resolved in a timely fashion. This resulted in fewer complaints, and renewed confidence in company services.

* Negotiated with the IRS to have levies removed from business accounts. The total fines imposed after working with the IRS representative resulted in a saving of approximately $50K.

* Implemented and re-organized filing system for clients and vendors. Reduced amount of paperwork in client files by appointing one person to handle all client files. The result is a filing system that is extremely organized and includes only pertinent information.

* Researched and analyzed various fax services. Negotiated with Fax Company to provide better quality service, while keeping costs as low as possible. This resulted in a saving of approximately $40K annually.

* Created and set up all invoicing and Accounts Receivable reports. Successfully brought all accounts up-to-date and continued to reconcile all account on a monthly basis, including maintaining Accounts Receivable at a 0-60 minimum.

* Liaison for all staff and the Director. Maintain an "open door" policy with all employees in order to decrease turnover by increasing morale. Established a policy and procedure manual for all new employees. Set up complete benefits package, which includes health, life insurance and 401K pension plans.

PROFESSIONAL EXPERIENCE

Innovate!, Inc., Alexandria, VA August 2010 - September 2012

Administrative Director & HR Manager

* Contract administrator; manage, develop and maintain effective, productive working relationships with our customers.

* Provide visibility of contract and work technical progress, schedules, and costs.

* Hold employees accountable for consistent, superior performance.

* Ensure effective customer interface, communications, and availability for customer requirements, meetings, and discussions.

* Human Resources Director; Manage all benefits programs, including health, life insurance, wellness program and 401K pension plans.

Breakthrough Technologies Institute, Washington, DC October 1997 - December 2007

U.S. Fuel Cell Council, Washington, DC January 2008 - June 2010

Administrative Director

Administrative Consultant

* Bookkeeper; reconciled bank statements, post payables and receivables to QuickBooks accounting software. Generated monthly expense and income reports. Processed time sheets and generated client invoices. Paid the firm's bills. Worked with President in developing and meeting corporate growth targets/goals. Prepared budget and sales forecasts.

* Office Administrator; maintained client database. Updated web page. Made travel arrangements for technical staff. Processed payroll. Ordered office supplies, and kept inventory. Acted as Client Relations Manager. Supervised administrative staff.

* Human resources manager; administrator of benefits program. Orientation of new employees and performed exit interviews for ex-employees. Prepared policy manuals for employees. Liaison between employees and Executive Director.

* Membership Administrator; Responsible for all administrative functions for membership promotion, recruitment, retention, renewal, the preparation of membership reports, and maintenance of the membership database. Communicated with the membership and people who were interested in membership, on various membership issues - by email, fax and telephone. Prepared and set-up conferences and Board meetings, with meeting materials, locally and out of state.

Energy Security Analysis, Inc., Washington, DC August 1988 - October 1997

Administrative Director

* Treasurer and Accounts Director; reconcile bank statements, post payables and receivables to Peachtree accounting software. Generate monthly expense and income reports. Generate client invoices and pay the firm's bills. Work with Directors in developing and meeting corporate growth targets/goals. Prepare budget forecast and sales and marketing forecasts. Direct Administrative functions in a company that has grown from $200,000 to $1,000,000.+ in annual billings.

* Office Administrator; maintain client mailing and fax lists with Medialinq, (fax broadcasting program). Organize and manage mass mailings, order office supplies, and keep inventory. Subscriptions Manager and Client Relations Manager.

* Executive Secretary to the President; Keep appointment book, make travel and hotel reservations, arrange meetings and make lunch and dinner reservations. Fax, file, and type the President's documents.

* Human Resources Director; Payroll clerk. Manage all benefits programs, including health, life insurance and 401K pension plans.

Continued

PROFESSIONAL EXPERIENCE (CON'T)

N.C.B. Trust Co., Ltd., Trinidad, West Indies August 1983 - November 1987

Accounts Clerk

* Reconciled bank statement, cash receipts, cash payments books, and central bank statistics.

* Handled cash and check transactions as a mortgage receipt clerk. Paid bills and invoices. Filed, typed, and performed customer relations and general office duties.

EDUCATION & CERTIFICATIONS

M.B.A., University of Maryland University College - June 2013 (Estimated)

B.S. Business Communication, University of Phoenix - November 2010

Associate of Arts, Business Management, AXIA College (University of Phoenix) - June 2008

B.S. Business Administration, Strayer University - June 1997

Office Administration Certificate, Washington School for Secretaries - June 1988

PHR/SPHR Certification - December 2012 (Estimated)

Certified Life Coach - January 2010

Notary Public for the State of Maryland - June 2008

Society for Human Resources Management (SHRM) Member

TECHNOLOGY SUMMARY

Windows 2000 Microsoft Office 2007/2010 (MS Word, Excel, Access, PowerPoint, Publisher, Outlook) QuickBooksPro

Peachtree Accounting Software Act! CardScan BusinessPlan Pro Adobe 9.0 Corel Graphics WinZip E-mail Internet Research Network and Software Troubleshooting Database Entry Remote Desktop Connection

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