Customer Service Project Manager

Edward Ty Jimenez

Email: abo8bm@r.postjobfree.com

Address:

City: Denver

State: CO

Zip: 80219

Country: USA

Phone: 303-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

After an Honorable Discharge from the United States Army, I started my career in the commercial roofing industry. I was fortunate to join an upstart local roofing contractor that was eager to develop its customer base in addition to developing and training its employees. During my employment with this company I was trained in all aspects of commercial roofing from steep slope work to low slope roof systems. Their commitment to quality work and taking care of their customers is a valued part of the business I have always emulated in my own business ventures and to TectaAmerica- Colorado. As an employee of TectaAmerica- Colorado I have also been fortunate in their commitment to my professional training by selecting me for manufactures training seminars and TectaAmerica courses that i can use in my daily tasks.

Educational Background:

High School Dipolma from Tecta Tech, Chicago IL 1/2001 to 9/2012 (Field Leadership Training)

High School Dipolma from Tecta America, Chicago IL 1/2001 to 10/2012

Job History / Details:

Career Overview

After an Honorable Discharge from the United States Army, I started my career in the commercial roofing industry. I was fortunate to join an upstart local roofing contractor that was eager to develop its customer base in addition to developing and training its employees. During my employment with this company I was trained in all aspects of commercial roofing from steep slope work to low slope roof systems. Their commitment to quality work and taking care of their customers is a valued part of the business I have always emulated in my own business ventures and to TectaAmerica- Colorado. As an employee of TectaAmerica- Colorado I have also been fortunate in their commitment to my professional training by selecting me for manufactures training seminars and TectaAmerica courses that i can use in my daily tasks.

Skills

Computer proficient

Employee performance reviews

Strong written and verbal communication skills

Estimating skills

Proficiency in all types of roofing

Strong Customer Service Skills

Proficiency at reading blueprints and specifications.

Commercial site supervision

Project management skills

Manage customers

Professional Experience

July 2009 to Current

TectaAmerica-Colorado Denver, CO

Service Department Superintendent

Current job duties include:

Conduct roof inspections to include reports, scopes of work and proposals.

Schedule work for all service crews and coordinates work with operations superintendent when needed.

Reviews service tickets, hot sheets and time cards daily.

Trains employees on safety procedures, repair procedures and customer service relations.

Project Manager for the Service Department: Manage projects to ensure that all associated work is preformed in a timely and cost effective manner, in accordance with plans and specifications.

Works with Service Manager and Business Development Team with estimating, selling and developing new business.

January 2006 to October 2009

TectaAmerica-Colorado Denver, CO

Service Department Foreman

December 2002 to December 2005

Self Employed Roofing and Remodeling Contractor

January 1994 to October 2002

Turner-Morris Commercial Roof Systems Arvada, CO

Production Roofing Foreman

Education and Training

2012 Tecta Tech,

Field Leadership Training

2011 Tecta America,

Certified Tecta Tracker Roof Inspector

Certifications

Construction Safety and Health 30- hour Occupational Safety and Health Training Course (OSHA)

Crane Rigger and Signal Certification

Certified Equipment Operator

Boom

Slab Scissor Lift

Rough Terrain Scissor Lift

Rough Terrain Forklift

Warehouse Forklift

Military Experience

to

United States Army,,

Squad Leader

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