Customer Service Manager

CLARK SUZUKI

Email: ********@***************.***

Address:

City: Honolulu

State: HI

Zip: 96815

Country: USA

Phone: 808-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated to effectively provide and achieve excellent quality service to guests. In addition, making them feel as special guests to the hotel. Also being able to communicate effectively in English as well as Japanese. Devoted to the highest level of customer service and the willingness to help them at all times. Also being able to quickly and efficiently solve customer service problems.

Educational Background:

High School Dipolma from UNIVERSITY OF HAWAII, Honolulu HI 1/2001 to 12/1988 (JAPANESE/BUISNESS)

Job History / Details:

Summary

Dedicated to effectively provide and achieve excellent quality service

to guests. In addition, making them feel as special guests to the hotel.

Also being able to communicate effectively in English as well as

Japanese. Devoted to the highest level of customer service and

the willingness to help them at all times. Also being able to quickly

and efficiently solve customer service problems.

Highlights

Thirty years of surfing experience, Thought surfing at Hans Hedeman surf.

Customer focused, Client oriented

specialist,

Speaks the Japanese language fluently

Persuasive, loves helping

people, artistic, photographic

Accomplishments

Worked in many different fields of work. From restraunt travel agency,

hotel customer service, retail sales as well as management, teaching surfing

doing photography and doing marketing work.

Experience

August 2012 to October 2012

TACHIBANA ENTERPRISE LLC HONOLULU, HI

INDEPENDENT CONTRACTOR

Customer service, guide

September 1998 to July 2012

WAIKIKI TRADER CORP/KUPONO INVESTMENT(LESPORTSAC) HONOLULU, HI

SALES/SUPERVISOR/ASSISTANT MANAGER/ MANAGER

SALES, SUPERVISOR, ASSISTANT MANAGER, MANAGER

Education

1985 UNIVERSITY OF HAWAII HONOLULU, HAWAII

Bachelor of Arts JAPANESE/BUISNESS

WHEN I WORKED AT THE PACIFIC BEACH HOTEL I RECIEVED A

CUSTOMER RECOMENDATION FROM A GUEST.

References

JOHN TAKUSHI

STARWOOD HOTELS AND RESORTS

POSITION: COMPLEX SALES MANAGER

PH# 931-8448

YASU TAMASHIRO

HERMES ASSISTANT MANAGER

PH# 922-5780

GUY HAGI

WEATHER ANCHOR

PH#808-***-****

MASA

GINZA BAIRIN TOKATSU

GENERAL MANAGER

PH# 926-8082

KEITH SUNG

PRESIDENT & CEO

HONOLULU COOKIE COMPANY

PH# 845-1778

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