Customer Service High School

Marla White

Email: ********@******.***

Address:

City: Lavaca

State: AR

Zip: 72941

Country: USA

Phone: 479-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated, dependable, detail-oriented and highly motivated in quickly learning new processes, and technologies. Self motivated, and can multi-task. Can meet deadlines and continuously projects a positive attitude in any given situation.

Educational Background:

High School Dipolma from Muldrow High School, Muldrow OK 1/2001 to 5/1997 (Collegiate)

Job History / Details:

Summary

Dedicated, dependable, detail-oriented and highly motivated in quickly learning new processes, and technologies. Self motivated, and can multi-task. Can meet deadlines and continuously projects a positive attitude in any given situation.

Highlights

Strong general math skills

Strong ability to adapt to new job expectations

Knowledgeable in most computer software

Have 1 year in Managerial experience and Customer Service

Organizational skills

Assembly line production

Certified Forklift Operator

Production scheduling familiarity

Accomplishments

Monetary Transactions

Handled cash, check, credit and automatic debit card transactions with 100 percentage accuracy.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Experience

August 2006 to 10/25/2012 12:00:00 AM

Baldor Fort Smith, AR/US

Drill Team/Repair

Set up and verified the functionality of safety equipment.

Supervised and motivated staff and management.

Troubleshooted problems with equipment, devices or products.

Adjusted alignment of drills, cutters, dies, guides, and holding devices.

Maintained necessary level of communications between shifts.

Maintained proper stock levels on a line.

April 1997 to August 2006

Whirlpool Fort Smith, AR/US

Assembly

- Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.

- Worked with managers to implement the company's policies and goals.

- Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.

- Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.

- Set up and verified the functionality of safety equipment.

- Started up and shut down processing equipment.

April 1997 to April 1999

Marvin's Food Warehouse Roland, OK/US

Customer Service/Video Manager

- Greeted customers entering the store to ascertain what each customer wanted or needed.

- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

- Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

- Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

- Assisted customers in person and via telephone.

- Trained new employees by providing knowledge of specific store tasks and policies.

- Communicated with vendors regarding back order availability, future inventory and special orders.

Education

1997 Muldrow High School Muldrow, OK/US

High School Diploma Collegiate

3.4 GPA

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