MILA A MCCLAIN

Email: abo86s@r.postjobfree.com

Address:

City: Waxhaw

State: NC

Zip: 28173

Country: USA

Phone: 713-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented, driven, enthusiastic and well-organized Administrative Assistant with solid background in data entry, event planning and managing daily office functions. Willing to travel and/or relocate. Hard-working and efficient. Able to work well with any person or persons from all backgrounds. Seeking rewarding and challenging position with stable company.

Educational Background:

High School Dipolma from Clements High School, Sugar Land TX 1/2001 to 5/1992 (Psychology)

Job History / Details:

Career Overview

Detail-oriented, driven, enthusiastic and well-organized Administrative Assistant with solid background in data entry, event planning and managing daily office functions.

Skill Highlights

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Customer Service

Travel Arrangements

Filing and data archiving

Executive Management Support

Team liaison

Attention to detail

Critical Thinking

Core Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience

September 2011 to Current

ICA Claims Charlotte, North Carolina

Insurance Claims Adjuster

Handling high call volume from insureds, contractor and public adjusters

Providing excellent customer service and compassion to insured during claim process.

Writing Xactimate estimates to settle losses

Reviewing insurance policies for coverage.

Negotiate and settle losses with insureds, contractors and public adjusters.

Responsible for processing actual cash value payments to insured.

Typing payment letters and denial letters and mailing to insured.

January 1999 to January 2011

Advantage Capital Funding Austin, Texas

Executive Administrative Assistant

Provided efficient customer service to clients.

Directly supported CEO in managing operation workflow.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Oversaw inventory and office supply purchases.

Oversaw daily office operations for staff of 15 employees.

Prepared and drafted all outgoing correspondence in a timely manner.

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