Supplier Quality Engineer

Christine McQueen

***** **** ****** ********, ******, Michigan 48188

Home: 734-***-**** - ***********@*****.***

Career Focus

SUMMARY: Results oriented, hands-on manufacturing professional that is

highly motivated, creative and versatile. 12 years of experience in the

automotive, engineering, environmental, and business to business

industries.

Track record for driving results for successful completion of multi-million-

dollar projects through developing partnerships and building positive

rapport with senior management, engineers, product development, supplier

quality, and plant floor operators while maintaining project timing. Well

skilled in assembly, fabricating, and component plant processes.

Excellent oral and written communication skills while providing guidance to

internal clients. Responsive to agency requests to represent the Company at

public meetings. Seeking a challenging Supplier Quality Engineer position

to support company growth and provide and opportunities for professional

growth.

Summary of Skills

? Process development ? Industrial Controls Design and

integration

? Conflict resolution ? Fabricating and Assembly

Technologies

? Complex problem resolution ? Lean Manufacturing

? Strategic planning ? P&L Management

? Project management ? Change Management

? Vendor & Materials Management ? Team Building and Leadership

? Environmental Laws and ? Leadership for large staffs

Regulations

? Project Planning and ? Safety & Compliance Management

Scheduling

? Electronic Information Systems ? Budget Analysis

Accomplishments

Product Roll-Out

. Responsible for marketing for product launch including public

relations, direct mail pieces, trade shows, sales training and e-mail

campaign.

Market Research

. Defined industry segments and identified opportunities in domestic and

international markets. Personally managed production activities to

guarantee 100% of orders were shipped on-time. Personally

managed production activities to guarantee 100% of orders were shipped on-

time. Contributed to an annual 45% increase in productivity through

improvements in operations, quality, safety and administration.

Quality Control

. Saved 8% on supply costs by working closely with suppliers to ensure

components met department quality standards.

Project Management

. Supervised project production efforts to ensure projects were completed

to company standards, on time and within budget constraints.

Customer Interface

. Met with customers to help ensure delivery of parts met quality

compliance, managed reworked parts fulfillment, and developed

preventative quality control plans to reduce repeat occurrences.

Professional Experience

Founder and CEO for Start-up Company

November 2009 to Current

Split Partners, LLC - Ann Arbor, Michigan

. Accountable for all business development including overall customer

satisfaction.

. Strengthened company's business by leading implementation of a niche

conference series nationwide.

. Developed and directed strategy for launch of new product that became

#1 in the market place 11 months after launch.

. Reduced and controlled expenses by 60%.

. Negotiated and reviewed business contracts and financial models with

profitability and financial success in mind. Planned public outreach

workshops to improve outreach strategy.

. Managed team of 120 of professionals.

. Defined strategy and business plan for conference series. Executed

integrated advertising campaign across multiple media channels.

. Created executive analysis reports highlighting business issues,

potential risks and profit opportunities.

Supplier Development & Supplier Quality Engineering Manager

2007 to 2009

Tenneco Automotive - Monroe, MI

. Tenneco is a global automotive supplier who is one of the world's

leading designers, manufacturers and distributors of automotive

emission control and ride control products and systems for the

automotive original equipment market and the aftermarket.

. Led cross-functional launch team design / manufacturability supplier

review meetings to assure form, fit and function of product / assembly

design intent - items identified by exception launch team per policy.

. Supported supplier compliance (milestone visit) to APQP planning in

support of PPAP submission and SOP timing.

. Work with plant to assist supplier to resolve APQP issues as they

develop; including training (like Phased PPAP for Ford, run at rate).

. Facilitated and support timely implementation of permanent corrective

actions and resolution for launch items (launch MRRs and LDRs) - at

supplier typically.

. Tracked supplier APQP status (SRM); and communicated to plant quality,

Applications and NPIS teams.

. Witnessed off-tool production trials at suppliers.

Sr. Manufacturing Project Management Engineer

1999 to 2007

Ford Motor Company - Dearborn, MI

. Ford Motor Company is an American multinational corporation and the

world's fourth largest automaker based on vehicle sales in 2006.

. Led the process of launching new vehicle content for over 13 North

American and Canadian Assembly plants for the Ford Car & Truck and

Lincoln and Mercury product lines Led cross-functional teams consisting

of product design and release engineering, manufacturing engineering,

FPS operations, APQP quality assurance to develop corporate best

practices for new products introductions into manufacturing.

. Prepared manufacturing readiness plans for new vehicle launch including

capacity studies and plan as well as targeted performance metrics.

. Driver of QOS deliverable using Ford AIMS, WERS, CAD, OTG systems.

. Reviewed and verified PFMEA, DFMEA, 8D and R&M process development.

. Reduced turnaround time for problem resolution by 38% from 72 hrs to 24

hrs improving end customer delivery.

. Eliminated $150M in global supply chain waste by improving the EQI

system using six sigma principles.

Process/Environmental Engineer

1998 to 1999

Blue Circle Cement - Detroit, MI

. Blue Circle, based in England, also manufactures and sells cement

worldwide.

. Responsible for equipment optimization and conservative usage of raw

materials.

. Managed the execution of a $100M process modification project.

. Completed project 3% under original budget assumptions.

. Developed facility Emergency Response Plan.

. Trained senior staff on Emergency Response Plan, prepared audit

criteria and established targets.

. Leader responsible for reviewing Emergency Response Plan (ERP) annually

and ensuring the ERP is current and information is accurate.

. Led all aspects of preparing and overseeing environmental documentation

and conducting related community involvement programs.

. Planned and administered environmental budget, and maintained sole

profit/loss responsibility.

. Within 6 months of environmental program implementation, the company

produced $1-2M in environmental cost savings during the next three

years.

. Represented the Company through interaction with environmental

regulatory agencies to obtain hazard.

Quality Engineer

1997 to 1998

Double Eagle Steel Coating Company

. Double Eagle Steel Coating Company, co-owned by United Steel and

Severstal North America, Inc is the world's largest producer of electro-

galvanized steel.

. Managed production of galvanized steel coils various.

. Proposed and implemented methods and equipment that would detect

defects introduced during the production process.

. Provided expert resolution of the most troublesome of steel coating

issues.

. Designed and implemented company safety initiative to include design of

safety logo.

. Control and maintenance of the laboratory.

. Accountable for the distribution, calibration and repair of test

equipment and laboratory facility.

Education

Prairie View A&M University 1995

Prairie View, Texas, USA

Chemical Engineering

Bachelor of Science

2004

Certified Six Sigma Green Belt; Certified Environmental Waste Water & Air

Quality Operator; Certified Process Engineer Specialist; Certified in HVAC;

Certified in FMEA, DFMEA, 8D, WERS Change Management, Engineering

Statistics, Process Capability

Capella University 2007

St Paul, Minn, USA

Business Administration

Masters

Professional Affiliations

Women in Manufacturing - Chairman for Networking Automotive Women Engineers

National Association of Female Executives Society of Women Engineers;

National Association of Women Business Owners; Society of Manufacturing

Engineers

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