Manager Service

Arthur O'leary

Email: ********@**-********-********.***

Address:

City: Columbus

State: OH

Zip: 43219

Country: USA

Phone: 614-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Service Manager with 7-year background in employee management, training and development. Highly detail-oriented and organized.

Educational Background:

High School Dipolma from Ohio State University, Columbus OH 1/2001 to 12/2003 (Political Science)

Job History / Details:

Summary

Experienced Service Manager with 7-year background in employee management, training and development. Highly detail-oriented and organized.

Highlights

Excellent written and verbal communication skills

Skilled in multiple software applications including payroll

Experience with conflict management and resolution

Functional grasp of applicable company policy

Experience leading new hire orientation and processing terminations.

Experience

May 2011 to Current

FedEx Ground Grove City, OH

Dock Service Manager III

Returned to the Dock in April 2009, promoted to Service Manager III May 2011.

September 2007 to March 2009

FedEx Ground Grove City, OH

Inside Training Service Manager

Served as a link between management and new/potential employees by handling questions, conducting training classes, conducting facility tours, and managing personnel files.

Served as Chairman of the Safety Committee.

Oversaw the certification of package handler trainers.

Led monthly engagement meetings.

February 2005 to April 2007

Fedex Ground Grove City, OH

Dock Service Manager I

Promoted to Dock Service Manager I Feb'05

Promoted to Dock Service Manager II May'07

Education

2003 Ohio State University Columbus, OH

Bachelor of Arts Political Science

Graduated Cum Laude with Honors in December 2003

Contact this candidate