Sales Customer Service

Mitch Goldstein

Email: abo7yx@r.postjobfree.com

Address: *** *********** **

City: Lewisville

State: TX

Zip: 75056

Country: USA

Phone: 469-***-****

Skill Level: Management

Salary Range: 93

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MITCHELL L. GOLDSTEIN

301 Westminster Dr., Lewisville, TX 75056

469-***-**** * abo7yx@r.postjobfree.com

Highly motivated and accomplished Sales/Marketing/Management Professional seeking challenging leadership role within sales/marketing industry for an organization that will benefit from more than 20 years of success in managing diverse operations. Track record of market share growth as well as increases in both revenue and customer satisfaction. Team-focused leader with facilitative approach to management and skill at identifying and capitalizing on individual team member talents and strengths. Adept at understanding long-range organizational objectives and aligning operational strategies to achieve stated goals.

CORE COMPETENCIES

* Customer Service

* Promotions/Marketing

* Inventory Control

* Sales Management

* Personnel Management

* Quality Control

* Strategic Sourcing/Procurement

* Accounting/Budgeting

* Multi-Site Management

PROFESSIONAL EXPERIENCE

Snyder Specialty Services - Dallas, TX April, 2011 - Present

SALES AND MARKETING MANAGER

Responsible for all sales and marketing for this specialty chemical company. Marketing includes B2B marketing, recruiting and managing a distributor network and direct sales.

Key Achievements:

* Developed a large distribution network in four months. Known nationally for ability to develop a network.

* Have built many strong relationships in the industry.

Commercial Metals Company - Dallas, TX 2004-April, 2011

BRANCH MANAGER

Oversaw sales and operations of two corporate scrap yards for $8B organization, with responsibility for procurement, marketing and operations. Managed 35 employees in sales and operations. Coordinated integration of acquired scrap yards.

Key Achievements:

* Selected to assist with multi-million dollar SAP implementation

* Successfully coordinated largest acquisition in the company`s history

* Achieved significant decrease in inventory levels at two different yards, improving inventory turns from 12 to 40

* Successful B2B sales efforts in developing 25 new accounts in 1 year, leading to $50K+ in monthly profit

* Led strategic sourcing team. Created $35-$40 million in savings annually.

The Bulk Zone - Winnipeg, Manitoba, Canada 1999-2003

OWNER/ MANAGER

Managed all day-to-day operations for retail bulk foods/health foods franchise, including sales, customer service, purchasing, marketing/advertising, budgeting, accounting, and supervision of 3 employees.

Key Achievements:

* Achieved 100% sales increase within first year in business

* Significantly improved profitability through increased inventory turnover

Community National Bank - Northfield, MN 1996-1999

VICE PRESIDENT OF SALES AND MARKETING

Responsible for strategic planning and implementation of all sales and marketing initiatives across 3 branches for $121M bank. Oversaw marketing and sales of banking products and services, teller activities, retail lending, mortgage lending and small business lending. Established performance standards for sales and marketing staff. Managed staff of 25.

Key Achievements:

* Achieved 100% growth in 3 years, ultimately resulting in expansion into lucrative Minneapolis/St. Paul market

* Significantly enhanced customer focus and marketing efficiency with various new initiatives, including telesales program, CRM system and cross-selling

* Recognized as first local bank with Internet banking, positioning bank as a market leader

* Achieved 20% increase in customer traffic through promotions and giveaways

First American Bank of Brainerd - Brainerd, MN 1990-1996

MARKETING DIRECTOR

Oversaw marketing, sales and product development for $140M bank.

Key Achievements:

* Launched first supermarket in-store branch, with 90% of customer base being new customers

* Generated $5M+ in new deposits through community relations program

* Achieved 20% increase in checking accounts with checking account affinity program

* Named Business Person of the Year by Brainerd Downtown Business Council

* Achieved 14% increase in profit margins with new pricing model

* Accomplished 40% growth in customer base and 80% growth in assets in 6 years

First Bank System - Minneapolis, MN 1985-1990

SALES & SERVICE SUPPORT OFFICER

Delivered sales, marketing and customer service support, with responsibility for product management, sales training, competitive analysis, marketing campaign coordination and monthly sales team meetings.

EDUCATION AND CREDENTIALS

Marketing Certification

American Bankers Association

Master of Business Administration

University of Minnesota

Bachelor of Business Administration

University of Iowa

Certified General Accountant of Canada (CPA Equivalent)

Contact this candidate