Manager Customer Service

William Yuskiw

Email: ********@*************.***

Address:

City: Buffalo

State: NY

Zip: 14204

Country: USA

Phone: 585-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Talented with heavy machinery with 8 years experience running many different machines over the years. My other skills are scheduling material, delivering the stock, some experience in the food business and also have been a manager. I currently changed careers and am quickly learning the printing business and how to operate all of the different machines and how the company runs. I am a fast learner,responsible and eager to to learn new skills and trades.

Educational Background:

High School Dipolma from MCC, Rochester NY 1/2001 to 5/2004 (Liberal Arts)

High School Dipolma from MCC, Rochester NY 1/2001 to 10/2012

High School Dipolma from ECC, Rochester NY 1/2001 to 10/2012

Job History / Details:

Summary

Talented with heavy machinery with 8 years experience running many different machines over the years. My other skills are scheduling material, delivering the stock, some experience in the food business and also have been a manager. I currently changed careers and am quickly learning the printing business and how to operate all of the different machines and how the company runs. I am a fast learner,responsible and eager to to learn new skills and trades.

Highlights

Organizational skills

Initiative to work independently

Strategic thinker

Assembly line production

Production procedures

In-depth OSHA knowledge

Production scheduling familiarity

Labor Trainer experience

Material handling expert

Certified Forklift Operator

Exceptional organizational skills

Extremely quick learner

Fast learner

Accomplishments

Troubleshooting

Adjusted controls or stopped machines and opened holding devices to correct problems.

Problem Diagnosis

Used operational knowledge of systems, parts and components to solve problems that arose during assembly.

Machine Operation

Entered operating instructions into computers to start and adjust many different machines

Production

Consistently met production and schedule levels.

Gave directions to other workers regarding machine set-up and use.

Managed a team of 5 to 10 employees on my shift

Extensive labor trainer training

Took class to get NYS security license

Associate degree in progress

Experience

October 2012 to Current

Dual Printing Buffalo, NY

Printing press operator

Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems. Monitored and adjusted production processes or equipment for quality and productivity. Made sure that products were produced on time and are of good quality. Changed equipment over to new product. Assisted machine operators with finished pieces. Adjusted machine feed and speed if machine malfunctioned. I am a fast learner and plan on learning the ins ands outs of this company and this business

October 2004 to November 2010

Good Year Dunlop Tondawanda, NY

Stock servicer, Tire Builder and made many different components

Trained staff of labor employees to perform assembly and manufacture of product as a labor trainer.

Started machine operations by inserting control instructions into control units. Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.

Built motorcycle and ATV tires.

Ensured that all health and safety guidelines were followed.

Ensured the most cost-effective production methods were employed.

Made sure that products were produced on time and are of good quality.

Inspected finished products for quality and adherence to customer specifications.

Monitored the production processes and adjusted schedules.

Oversaw the production process and managed the production schedule.Planned and laid out work to meet production and schedule requirements.

Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.

Worked with managers to implement the company's policies and goals.

Responsible for achieving production requirements.

Delivered stock to different machine using tow motors, fork lifts or hand jacks

August 2003 to July 2004

Mr. Oil Change Buffalo, NY

Manager

Maintained necessary level of communications between shifts.

Ordered stock to make sure we always had stock.

learned how to up-selling customers products while doing there oil change.

Operated cash register and delivered the deposits to the bank after locking the doors and setting the alarm.

Provided basic automotive maintenance.

Responsible for achieving sale requirements.

Helped achieve company goals by supporting my team members.

Actively suggested operational improvements to enhance quality, improve production times and reduce costs.

Managed and motivated staff to work hard and treat the customers with respect.

May 2002 to July 2003

U.S Security Buffalo, NY

Security Guard

Took training classes on safety, some medical training and what to do in case of emergency. Learned to answer switchboard and take messages.

Education,

High School Diploma

MCC Rochester, NY

associates in progress Liberal Arts

Planning on going to a trade school for welding

ECC Buffalo, NY

IN progress Liberal ARTS

Plan to continue my education

Candidate Resume - Kiontay Anderson

Contact Information -

Email: ********@*****-*******.***

Address:

City: Hampton

State: VA

Zip: 23661

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and reliable office manager skilled with working with a diverse group of people.

Educational Background:

High School Dipolma from Stratford University, Newport News VA 1/2001 to 10/2012 (Culinary Arts)

Job History / Details:

Career Overview

Energetic and reliable office manager skilled with working with a diverse group of people.

Skill Highlights

Problem resolution

Meet deadline

Knowledgable in [administrative function]

Self-starter

Microsoft Office skills

Team building

Administrative operations

Excellent Customer Service skills

Multi-Task

Filing

Payroll

Data Entry

Order supplies

Speaking

Telephone skills

Quality assurance

Inventory systems

Core Accomplishments

Training

Responsible for training all new employees to ensure continued quality of customer service.

File Management

Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.

Scheduling

Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries about their test.Data Reporting

Keep record of Daily Test Taker Roster, Mail out the Daily Test Taker roster at the end of the month.

Data Entry

Reviewed and updated client correspondence files and scheduling database.

Technology Proficient

Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.

Inventory Management

Managed inventory and office budgeting for supplies for busy office of 9.

Professional Experience

December 2004 to Current

Prometric Testing Center Chesapeake, VA

Test Center Manager

Education

Stratford University Newport News, VA

Bachelor of Arts Culinary Arts

Contact this candidate