Manager Customer Service
Resume:
Jarrod Luttrell
Email: ********@************.***
Address:
City: Elkhart
State: IN
Zip: 46514
Country: USA
Phone: 574-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dependable, hard working and a great leader, with 9 years of experience as a manager. Recently acquired automotive certificate and soon to have a Associates Degree in automotive. Hoping to take my leadership skill from management, and my automotive knowledge from my degree, to make a well rounded service writer/adviser.
Educational Background:
High School Dipolma from IvyTech Community College, South Bend IN 1/2001 to 10/2012 (Automotive Technology)
Job History / Details:
Summary
Dependable, hard working, great leader, 9 years of experience in management. Recently acquired automotive certificate and soon to have Associates Degree in automotive technology. Hoping to take the great leadership skills from manager, automotive knowledge from the automotive degree, to make well rounded service writer/adviser.
Skills
Consistent work history
Computer literate
Solid communication skills
Strong interpersonal skills
Strong organizational skills
Strong work ethic
Team player
Valid IN driver license
Flexible work schedule
Good mechanical aptitude
Customer service skills
Good at following instructions
Associates Degree
Management Skills
Accomplishments
Supervision
Trained workers to perform general duties to company standards.
Purchasing
Maintained inventory and completed purchase requisitions as necessary.
Crew Management
Interviewed, hired, trained and evaluated team of 15 employee's.
Associates degree in Automotive technology that help in understanding costumer complaints.
Classes that dealt with automotive service writing and management.
Phi Theta Kappa national honors society.
Experience
October 2010 to Current
The Landing Shipshewana, IN
Assistant Manager
Overseeing all employees, Product control, scheduling of employee's, hiring and firing, costumer service, cooking, cleaning, stocking and waiting on costumers.
June 2004 to October 2010
The Landing Shipshewana, In
Shift Manager
Cooking, Cleaning, Stocking Shelves, waiting on costumers and overseeing employees when no other management was around.
June 2003 to May 2004
15 Signal Brigade Augusta, GA
Army
Communications in the army.
June 1997 to May 2003
The Landing Shipshewana, In
Clerk
Cooking, Cleaning, Stocking shelves and waiting on customers.
Education and Training
2013 IvyTech Community College South Bend, IN
Associate of Science Automotive Technology
Graduated Phi Theta Kappa national honors Society with a 3.4 GPA. With extra classes in automotive service for service writing and management.
Contact this candidate