Sales Manager

Ray's InformationLocation: Racine, WITitle: Sales ManagerStatus: Working but looking for something new Experience: 12+ yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2010-10-13 Helpful Links

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RAY FELTSON, Wisconsin ********@*****.*************** manager with excellent work ethic and over ten years of experience as a multi-discipline facility service provider who takes ownership in consistently exceeding company expectations, managing budgets, and implementing cost containment measures.

Professional Experience

ERMC LP, II Chattanooga, Tennessee (2001 - 2010) & Richard E. Jacobs Group Cleveland, Ohio (1997 -2001)

National facilities Management Company specializing in providing security, building maintenance, food services, janitorial and housekeeping services for various types of facilities including retail, industrial and Class A office buildings.

Regional Manager (2003 - 2010)

Provide total facility management for over seventeen properties within five states including mall and security operations, maintenance, sales (identify and follow-up with prospective customers), and interior and exterior landscaping

Awarded Regional Manager of the Year 2007and Most Improved Regional Manager of the Year 2004.

Responsibilities:

Budgets develop, monitor and execute a fifteen million dollar annual budget

Site Inspections/Audits travel to sites on a regular basis to perform operational inspections

- ensure services are performed to contract specifications

- monitor compliance of policies and procedures

- inspect cleanliness of facilities and equipment

- ensure safety and OSHA compliance

- meet with customer representatives to gauge satisfaction and areas of improvement

- conduct payroll audits

Human Resource Functions

- recruit, train and supervise departmental site directors

- set operational goals, conduct performance reviews and provide feedback

Sales

- accurately calculate labor, equipment, material and overhead costs to determine bid pricing

- provide existing customers with bids for special projects or additional service needs

- meet with prospective customers to determine specific needs and services

Floor Maintenance responsible for training employees on floor care (carpet, tile, etc.), usage and maintaining of equipment and supplies

Accomplishments:

Ensured properties perform under budget consistently while still meeting company and customer expectations

Maintained the lowest employee turnover rate for all regions

Compiled an interview handbook to help guide site directors through the interview process

Security Director (2000 -2003)

Brookfield Square Mall & Regency Mall

Supervise security officers, hiring, training, scheduling and conducting performance evaluations.

Monitor budget, complete administrative paperwork and process employee payroll.

Provide a safe environment for employees and the public.

Collaborate with local law enforcement to deter criminal activity.

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Accomplishments:

Recognized by a local newspaper and local police chief for creating a safe environment, and reducing problems and criminal activity.

Assistant Security Director (1997 - 2000)

Cherryvale Mall

Assist Security Director in all areas including monitoring officer's activities, recapping daily activity reports and other assigned duties.

Education

McHenry County College, Crystal Lake, Illinois

Coursework in Criminal Law and Accounting

Gateway Technical College, Wisconsin

Coursework in Business Management

Professional Development

Computer skills proficient in Microsoft Word, Excel, Outlook, and PowerPoint

Diversity and Business Ethics

Conflict Resolution and Terrorism

Sexual Harassment

First Aid, CPR, AED

Professional Licenses

Minnesota Representative License

Wisconsin Security License

Affiliations

ASIS International (organization for security professionals)

Crime Stoppers

Communities Against Gangs (CAG)

Racine Area Manufacturers and Commerce (RAMAC)

Volunteer Experience

Hurricane Relief Team for Katrina, Rita, and Wilma

Touching Lives of Children (Founder) 1990-1997

Provided dance training to youth from all backgrounds. Focused on giving back to the community through raising money for local charities and performing in nursing homes, hospitals and other non-profit organizations.

McHenry Area Youth Programs 1992 - 1999

Youth basketball program for 5th to 8th graders.

References

Available upon request

Contact this candidate