medical

Victoria's InformationLocation: Middletown, NYTitle: medical receptionist/ rep.Experience: 3-6 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2010-04-26 Helpful Links

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VICTORIA FELTON

MIDDLETOWN,

*******@*****.***

Tel: Alt:

OBJECTIVE

General Clerical, Data Entry, Office Administration, Customer Service Representative

Healthcare Support

SUMMARY OF QUALIFICATIONS

Strong motivation for advancing or change in a career.

Professional attitude toward customer satisfaction, resulting in a excellent reputation

with patients, physicians, and customers.

Professional in appearance and presentation.

Available to relocate

RELEVANT EXPERIENCE

11/2009 - Present

WELLPOINT MIDDLETOWN, NY

SALES ASSOCIATE/ MEDICAL ENROLLMENT REP.

Key enrollment applications, answering benefits questions to members and providers.scanning applications, maintaining daily spread sheets

12/2004 - 7/2009

CATSKILL REGIONAL MEDICAL CENTER HARRIS, NY

PATIENT ACCESS REPRESENTATIVE

Medical Registar, (Admissions, Out-patient, Emergency Room, Ambulatory Surgery,Inpatient,) Coded claims,( ICD-9, CPT codes), Insurance Verification,Co-Pays,Authorization, Physicians / Customers contact.

Financial Assistant Representative-A program to help assist patients who have no insurance, help with payment arrangements of hospital bills

2002 - /2004

KOHL'S MAMAKATING D.C WURTSBORO, NY

ASSISTANT SUPERVISOR

Receiver, Assistant Supervisor Shipping Dept., Accounts Payable/ Order Control Clerk

Responsible for prompt, efficient and accurate processing of merchandise, customer order selection.

Maintained effective communication to ensure productivity, morale and performance of associates. Administers policies and procedures within assigned areas.

1992 - /1997

GREEN THUMB LANDSCAPING SCOTCHTOWN, NY

BUSINESS OWNER

Owner of 5 years' experience, managed / preparation of 50 accounts Commerical / Homeowners,

Managing all phases of daily office operations including

Bookkeeping, banking, and accounts payable, scheduling of work, ordering, field work

CERTIFICATIONS

APRIL, 2005 HCFA/ CDC/ CMS HARRIS N.Y.

CERTIFICATE OF COMPLETION

HCFA- Medicare Secondary Payer Course

CDC- Diagnosis Coding ICD-9 Medicare (WB3057)

CMS- World of Medicare- provided by CMS Medlearn

EDUCATION

BUSINESS

ATTENDED - ORANGE COUNTY COMMUNITY COLLEGE, MIDDLETOWN, NY

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