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Customer Service High School

Location:
Stockton, CA
Posted:
October 16, 2012

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Resume:

Military Trained, CSR, Assembly (San Juaquin County)

Date: 2012-10-07, 6:43PM PDT

see below

Jesse Rodriguez

E-mail: abo7id@r.postjobfree.com

Experience:

** ***** ******** ******* *** cash handling

3 years retail supervisor

5 years on production assembly line

3 years production line supervisor

17 years building and troubleshooting windows pc's

10 years home network setup and troubleshooting

EPA HVAC certified

A+ PC repair trained

Work History:

2007-2011 Glacier Bay Inc. - Production Line Supervisor

Managed a small assembly line crew varying from 3-4

Co-ordinates engineering changes to assembly B.O.M. and W.I. to production line.

Helped other production lines keep up with others when help was needed. This included copper brazing, wire harness assembly, pcb testing, and loading firmware into the C.A.N. systems.

Has experience working under ISO9001 guidelines and Six Sigma/5S procedures.

2006-2007 Petsmart - Department Lead

Maintained store inventory. Kept store shelves stocked with product, maintained store cleanliness, and product arrangement.

Helped customers with questions about products and pushed product/store promotional sales.

Operated cash register as fill in, as well as helped live animal keepers with cleaning live animal cages.

Received recognition and awarded for top section for 3 months in a row.

2003-2005 Hollywood Video - Shift Lead

Helped customers with questions about movies and resolved account problems.

Managed employees on shift and was acting manager during shift.

Maintained store cleanliness, managed product displays and shelf inventory.

Managed inventory control rental system, converted used rentals to sale through inventory. Added new rentals into system.

Counted cash in drawers at end of day, prepared money deposit bags for bank deposit.

Store was awarded highest customer satisfaction in the region for Q3 2004.

2001-2003 United States Air Force - Aerospace Ground Equipment Mechanic

Trained on maintenance and overhaul for diesel variable load generators, jet turbine generators, hydraulic manual lifts, hydraulic power lifts, maintenance tools for aircraft, portable HVAC systems.

Trained on basic electrical theory and application, hydraulic principles and application, theory of thermal conductivity and application.

Hands on training and experience with multitude of power tools, torque tools, multi-meters, pcb soldering, and tool safety.

Received EPA HVAC certification for type I, II, III systems.

Worked under OSHA over-the-shoulder safety standards and inspections.

EDUCATION

1997-2001 San Mateo High School

Took biotechnology class with high grades. Was going to be interning at Genentech before enlisting with Air Force.

Other

Has always been into electronics and tearing down and re-assembling random electronics.

17+ years of hands on pc hardware building and troubleshooting experience. Almost as long with windows troubleshooting and setup.

Took A+ certification course in high school, did not receive certificate as could not afford to take test at time.

References on Request



Contact this candidate