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Customer Service Assistant

Location:
Tulsa, OK
Posted:
October 16, 2012

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Resume:

Tennille Payne

Email: abo7i7@r.postjobfree.com

Address: **** * **** **** ******

City: Tulsa

State: OK

Zip: 74133

Country: USA

Phone: 918-***-****

Skill Level: Experienced

Salary Range: 35

Primary Skills/Experience:

CUSTOMER SERVICE

Educational Background:

Associate Degree, MEDICAL, CNA

Charles A. Jones Vocational School, 03/2007 - 08/2009

TACOMA, WA

Job History / Details:

WORK EXPERIENCE

2010 to 2011 - Certified Nurse Assistant

Regency Medical, Tacoma, Tacoma, WA

Reported to front desk for weekly patient roster. Assisted patients with preparing for the morning and evening. Documented patients' vitals; reported them to the nurse. Assisted nurses with patients' bandages and wounds. Cared for patients throughout the day with cleaning and feeding

Took linen bins to laundry. Made sure station and patients were prepped and cleaned for next person's shift.

2007 to 2009 - Hostess

Julia's Bar and Grill, Seattle, WA

Greet customers and directed them to seats. Provided warm, welcoming and knowledgeable service. Assisted in various sections of restaurant when needed. Organized bar station and restocked beverages. Memorized seating arrangements.

2006 to 2007

Seattle's Best Coffee, Seattle, WA

Assisted shift leaders with opening and closing the store. Provided guest service and placed food and beverage orders. Created relationships with customers to promote returned visit. Processed currency and credit transactions. Obtained knowledge of all menu items and daily specials. Oversaw the inventory. Organized and maintained work station. Maintained upkeep of espresso machine.

2005 to 2006 - Production Operator

Micron Technology, Boise, ID

Assembled and packaged various pieces onto semi-conductor chips. Placed the chips on a conveyor to continue onto the next process. Operated different machines depending on the type of chip being worked on. Followed daily tasks laid out by Lead Supervisor and reported throughout the day. Adjusted production to buyer's needs when processing their orders. Scanned barcodes for inventory. Obtained a keen eye for detail on which chips needed to be placed on certain machines for the day.

2005 to 2005 - Cashier

Compass Group USA, Boise, ID

Counted the safe; balanced the registers; disbursed employees' share of tips. Managed and logged inventory. Placed coffee orders via phone and in person. Assisted customers in coffee selections and instructed how to preserve. Designed displays of promotional item; Decorated and updated promotional signage. Oversaw the organization and stocking of merchandise; Managed and logged inventory. Processed and distributed received shipments. Gained knowledge of coffee selections. Assisted at nearby locations when needed.

EDUCATION

2009

Charles A. Jones Vocational School

General courses/Workplace Skills Training//First Aid Training

Certified Nurse Assistant License



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