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Customer Service Data Entry

Location:
Concord, CA
Posted:
October 16, 2012

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Resume:

I have potential and skills data entry clerical banking (downtown / civic / van ness)

Date: 2012-10-16, 9:07AM PDT

abo7g3@r.postjobfree.com

Marcia Vaughn

vaughn.marcia at yahoo.com

925-***-****

NO SALES OR COMMISSION CALLS

Someone has to start somewhere and I am really determined to work.

I have the skills the experience.

Reasons you should hire me

I am a hard worker

Ability to multi task

I am always on time sometimes early

I am a fast learner

I am very detailed oriented

I am great with people

I can work in a team or alone

I do not mind if a office is full of women or all men or half and half

I am a really good person and I want a chance to be your next employee please give me a chance

Marcia Vaughn

925-***-****

OBJECTIVE

Seeking a position at a successful business where I can further develop my base of knowledge and experience toward my goal of employment in the areas of human resources and public relations.

COMPUTER SKILLS

Mas90/200 Accounting System Quick books Microsoft Word Microsoft Excel Outlook E-mail Server Netscape Navigator/Explorer ACT Pro Comm 50 WPM 10-Key by touch 12,000 Keystokes

WORK HISTORY

05/12- 06/12 UCSF Apex Medical Data Entry Type, Update, ambulatory registration appointments from one IT appointment application to another

03/12-03/12 Contractor for Volt helping on a contract position with Recall making photocopies for Citibank locating branch bank teller dollar amount due to credit or debt depute adjustments

06/08-12/11 Kelly Services Temporary Placement Hired on Permanent EDS/HP Data Entry Processing Treatment authorization requests tars for State Medical under a contract via Hewlett Packard. Data Entry such as customer contact information procedure codes ICD codes and description of whats wrong with the patient.

08/06-06/08 Adecco Temporary Placement- Various temporary positions Charles Schwab Clerical Processing Annuity Applications, photocopying, data entry, help with licensing department. Clerical Check processing, making photo copies, general clerical duties, data entry Codegear/Borland- Customer Service Administrative handling of Customer's initial request for assistance. Duties include: Receive customer requests for support by web or phone. Maintain ownership of all non-technical cases. Handle incoming sales calls looking for information and/or an inside sales representative. Basic installation and registration support. Provide non-technical assistance on issues related to contracts, registration, licensing, and support polices..Provide customers with resolution for issues owned by CSR, and based on the customers feedback and acceptance, "close" the case. Bank of the West- Insurance Specialist Help with the mail, sorting, data entry in database using Sessions 1 and Application Extender. Research accounts on the web, printing copies for insurance verification. Mailing out letters, Printing Envelopes using Microsoft word, and excel use for duration of the day Napa Style -- Customer Service Representative Answering phones, processing orders, customer inquiries by telephone and e-mail.

08/05-04/06 Kelly Services/Falcon Trading Co - Accounting Clerk Accounts Receivable Clerk, Administrative Assistant/Receptionist; answering multiple phone lines, sorting and distributing mail, posting invoices and payments, end of day balancing, preparation of deposits, printing and mailing of statements. Administrative Accountant, Answering multiple phone lines, invoicing customers, preparation of reports, data entry.Customer Service/Receptionist/Switchboard Operator Answering phones, greeting walk-in customers, billing credit cards, various administrative duties.

05/01-08/04 Bank of America Corporate Headquarters - Cash Vault Teller Handling cash and checks, processing deposits, balance reconciliation, numeric data entry, produced general ledger reports.

EDUCATION

08/04-02/05 Cabrillo College - Accounting courses



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