Senior Property Manager (Warner Robins, GA)

Date: 2012-10-08, 10:51PM EDT

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Mr. Emilio G Madrigal

*** ****** **** *** # *-2

Warner Robins, GA 31088

abo7be@r.postjobfree.com

Home 478-***-****

Cellular 478-***-****

Executive Summary:

Highly accomplished senior level property management specialist with 30+ year's experience in the property management industry. Expert in managing high end luxury class A B C Site Regional property's, Section 8, Low income, Vacation Homes, Hospitality & travel, Customer Service Strengths include.

* Managing multi-million dollar property accounting budgets

* Specialist in developing employee training programs

* Highly efficient in retaining tenants

* Master of delivering and training outstanding customer service

* Fluent in Spanish and English

* State of Florida Community Association Management Licensed

Experience:

Westwood Apartment Homes Warner Robins, GA

Senior Property Manager 12/15/2008 to 03/24/2010

Supervised 5 employees, scheduled work hours, resolved conflicts, determined salaries.

Collected and evaluated data to ascertain needs and developed programs beneficial to community.

Highly effective in training 3 new employees on procedures in 30 days or less.

Provided financial analysis and reports of daily operations for senior level executives.

Brickell Park Condominium Miami, FL

Property Manager 08/05/2005 to 07/15/2008

Conferred with representatives of homeowners' association and board of directors to review financial status of association and to determine management priorities.

Trained and managed 6 employees on company policy and customer service and achieved significant improvements in their productivity.

Investigated tenant disturbances, violations, and complaints and resolved problems in accordance with regulations established by board of directors.

Prepared and maintained record of work assignments and performance evaluations.

Two Tequesta Point Miami, FL

Director Of Resident Services 02/05/1996 to 12/17/2002

Managed overall operations for 7.5 million dollar luxury condominium.

Created and administered new hire training to over 40 associates a year.

Contributed to company success by ensuring associates compliance with company policy.

Acted as liaisons between on-site managers and tenants and owners

Negotiated maintenance contracts and supervised construction and sup contract work.

The Ocean Club Towers (Condominium Association) Miami, FL

Director of Resident Services 05/15/1997 to 08/17/2000

Supervised 10 employees, scheduled work hours and resolved conflicts

Provided administrative and management support to a 4.3 million dollar luxury Condominium.

Created notarized statements and legal documents for owners.

Managed front desk and provided emergency relief for night shifts.

Airways International Miami, FL

Flight Attendant/Senior Recruiter 01/07/1987 to 01/19/1992

Provided comprehensive training to 5 on board airline staff every flight.

Highly effective in provided excellent customer service to members on board.

Developed the hiring and training program for new employees per month

Radisson Deauville Hotel

Night Manager/Auditor 07/05/1993 to 02/07/1998

Directed operations for 544 room resort hotel.

Oversaw daily operations as well as VIP and Group reservations.

Assisted with accounting and financial budget, ensured hotel continually met and exceeded 4 star standards

Tarragon Management Miami, FL

Property Manager 09/25/1994 to 12/081997

Oversaw the operations for two residential properties that including over 200 rental units and hundreds of residents

Prepared leasing agreements and screened potential residents and employees.

Completed employee appraisals and scheduled all employees for their weekly shift.

Highly effective in delegating work assignments based on demand from tenants which gave the company a very high customer service satisfaction score.

Education:

ICS Miami, FL

Course Work: Hospitality Management, Business Management, Computer Assisted

Bookkeeping, Personal Computers (Multimedia)

Professional Licenses: PCDI & Gold Coast Real State School's / HUD Section

8, Rent Roll, Hotel & Condominium Hospitality, Customer Service, Front &

Back of House Operations, Auditing (A.C.T. Travel & Hospitality School)

References: Available upon request

Compensation Requested $65,000.00 Per Year including Vacation Pay, Cost of Living Advances Total Health Insurance expected

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