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Customer Service Medical

Location:
Louisville, KY
Posted:
October 15, 2012

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Resume:

Medical Field or Customer Service (Highview )

Date: 2012-10-07, 6:59AM EDT

abo7aw@r.postjobfree.com

Brandy Smith, CPC

**** ***** **** ***#**

Louisville, KY 40228

abo7aw@r.postjobfree.com

502-***-****

Skills & Qualifications:

Self-starter with the ability to work inde-pendently or as part of a team Highly successful patient/customer interac-tions & communication abilities

Flexible, adaptable & fast learner with

40-50 WPM typing speed Ability to plan, organize & prioritize in

a timely manner

Proficient user of Microsoft Word,

Excel & Power Point Friendly, energetic & ready to get the job done

Skilled in working in a fast paced environ-ment & having to muti-task Knowledgeable in CPT, HCPC & ICD-9

& HIPAA Certified

Knowledge in Anatomy, Physiology & Medical Terminology Extremely Detail Oriented

Education:

ATA College, Louisville KY August 2009 - December 2010

Associates Degree in Medical Billing & Coding

Student Externship- Completed 180 hours

Jewish Physicians Group October 2010 - December 2010

Haller, Hazlett & Adams

Louisville, KY

Highly successful patient/customer interactions & communication abilities

Review coded fee tickets & Scheduling patient appointments

Successfully audited charts to assist in recovering billable dollars from insurance companies

Front office phone management & maintaining office supplies

Co-pays, insurance verification, entering in patient information and scanning carts

Certifications:

Certified Professional Coder-CPC August 2010

Professional Affiliations:

American Academy of Professional Coders (AAPC)

Work Experience

Trover Solutions/Healthcare Recoveries December 2010 - February 2012

Louisville, KY

MDAudit- Physician Bill Auditor

Performs MD Audit reviews of physician medical records and Provider Bill Reviews of itemized bills/UB92s

Reviewed medical records and other documentation is present to justify level that was billed to payer

Audit medical records based on client's specification and ensures that levels are generated per appropriate Evaluation & Management Guidelines & appending appropriate modifiers

Performs quality check on all completed work for thoroughness and accuracy. Produces written reports that summarize the level of coding and billing errors.

Kroger September 2007 - September 2010

Louisville, KY

Cashier/Baker & Cake Decorator

Performed cashier duties

Customer Satisfaction

Specialized in cake decorating, baking bread and sweet goods

Responsible for training the new hirers



Contact this candidate