Eddie Orbison

Email: abo77n@r.postjobfree.com

Address: **** *** ***

City: Mount Calm

State: TX

Zip: 76673

Country: USA

Phone: 972-***-****

Skill Level: Management

Salary Range: 65

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Eddie Orbison

2201 LCR 152

Mount Calm, TX 76673

Email: abo77n@r.postjobfree.com

Phone: 972-***-****

OBJECTIVE: Service Manager

AREAS OF EXPERTISE

*5 years of service management experience

*10 years of experience in the rental industry

*15 years of experience in field service and oilfield work

*15 years of experience in the construction maintenance and

repair industry

*Computer literate: AS400, Microsoft Suite, Internet Based Platforms

* Extensive customer support service

* Excellent written and oral communication techniques

* Advanced management operation practices

*Trained in hydraulic pump and motor repair and cylinder

rebuilding

*Heavy experience in variable speed controlled systems (Variable

frequency drives)

*Certified in DFW airport construction safety

*Certified A/C & refrigeration

*Certified forklift operator

*Certified in aerial equipment

*Certified in multiple Caterpillar lines of equipment

*Certified Genie Lift technician

*Certified Upright self propelled hydraulic lift

*Certified John Deere loader and backhoe technician

EMPLOYMENT

Indian River Transport- Service Manager

. Reduced over the road costs through effective preventive

maintenance program

. Increased technician productivity through motivational action

plans

. Counseled technicians on efficiency measures

. Increased service capacity from 70 fleet vehicles to 150 fleet

vehicles in 90 days

. Negotiated with vendors for improved fleet pricing and

availability of product

. Optimized cost efficiency through the AS400 fleet management

program

Equipment Depot- Rental Technician

. Maintained rental fleet

. Business Management Training University of Texas at Arlington

Ahern Rentals- Service Manager

. I worked to maintain the shop and rental fleet equipment

utilizing the strategies that were set by the company.

. Oversaw all warranty updates and interfaced with multiple

vendors to keep the fleet up to date on all warranty service

bulletins.

. Coordinated with the sales team and branch manager to resolve

customer issues. My ability to work with multiple parties to

resolve problems has been a real asset.

. Responsible for technical support of customers, field mechanics,

and shop mechanics.

. Trained and implemented new techniques to service personnel.

. Responsible for creating and maintaining equipment status

reports and cost of repair reports

. Repaired all types of rental equipment and customer owned units

on various job sites throughout the Texas and Southern Oklahoma

territory.

United States Small Business Administration Disaster Assistance -

Construction Analyst

. Reviewed over the phone construction bids, estimates, and

building plans with contractors and individual businesses and

homeowners.

. Extensive computer skills and heavy customer service phone

skills.

. Government security clearance

. Made Recommendations to facilitate a more efficient project and

to ensure projects were completed during government time

allocation

. I specialized in common damage and commercial applications

exceeding ten million dollars in verified damages.

. Responsible for working with a select team to write the current

Standard Operating Procedures for common damage and homeowners'

associations projects exceeding ten million dollars.

S.J. Louis Construction- Assistant Equipment Superintendent

. Utilized technical and hydraulic schematics to troubleshoot

equipment breakdowns in the San Antonio, Ft. Worth, Austin, and

Dallas/Ft. Worth area via phone and onsite inspections.

. Optimize cost effectiveness by maximizing personnel utilization

to ensure the least amount of down time.

Sunstate Equipment Rental- Field Service Technician

Blue Ridge Construction- Service Manager

. I incorporated programs to lower overhead costs of maintenance

and repairs.

. Developed and implemented a custom maintenance program for fleet

maintenance of excavation equipment.

. Produced monthly cost-repair reports and projected quarterly

budgets.

Bane Machinery- Field Service Technician

Briggs Equipment- Field Service Technician

Neff Rentals- Field Service Technician

RDO- Diesel Technician

EDUCATION

8/96 TSTC Sweetwater, TX

Degree in Diesel Technology

8/12 University of Texas at Arlington

BS in Business Management-

sophomore

REFERENCES

Kevin Harris, Operations Manager, Equipment Depot- 254-***-****

Larry Wisdom, Director of Service, Indian River Transport- 1-800-877-

2430

Robert Tanerhill, Branch Manager, Ahern Rentals-972-***-****

Kelley Hooper, Service Manager, RDO/Neff Rentals-214-***-****

Contact this candidate