Sales Customer Service

PG Wist

Email: abo764@r.postjobfree.com

Address: **** ******** **.

City: Hampstead

State: MD

Zip: 21074

Country: USA

Phone: 443-***-****

Skill Level: Management

Salary Range: 60

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Paul G. (PG) Wist Jr.

1221 Woodland Ct.

Hampstead, Maryland 21074

abo764@r.postjobfree.com

daytime: 443-***-****

mobile: 443-***-****

Sales & Marketing-Direct and Indirect, Program & Business Development

PROFESSIONAL EXPERIENCE

UTILITY, INC.; 2010 2012

DIRECTOR OF SALES, NORTHEAST (FILLED IN FOR MIDWEST)

Develops and manufactures vehicle wireless routers (the Rocket) and AVL/Vehicle Diagnostics/RFID tag software that allows First Responders and Utilities to effectively command, control and support mobile field operations. Delivers real-time information about any mobile asset, providing a unified operating picture for safely locating, tracking and managing all aspects of mobile field operations into one cost effective, enterprise wide solution showing the location and status of everything from tools to vehicles to personnel.

Responsible for direct and indirect end user sales, service renewals and customer satisfaction, while overseeing installation, training and support issues. Maintain reseller relationships. Arrange demonstration unit installation for in field testing.

* Opened up New York City business via Department of Information Technology Telecommunications. Rocket Mini specialty router developed to connect to NYCWiN network, enabling access on underutilized proprietary network.

o NYC Department of Environmental Protection

o NYC Taxi & Limousine Commission

o NYPD`s Real Crime Lab`s Command Vehicle

o NYC Parks & Recreation

o Metropolitan Transportation Authority Police Department

* Grew and maintained prized ConEdison Electric Operations business. Added hundreds of new Rockets and AVaiL service for Gas Operations, Steam Operations, Revenue Protection and Fleet Operations, including RFID tags and new service type for rolling trailer inventory and location management.

* Closed Pennsylvania Game Commission for foothold into PA. Game Wardens gain remote mobile access for patrols in rugged and isolated mountainous areas. They use WiFi connectivity from the Rocket to run mobile applications on laptops and other wireless devices. RFID tags and service provide discreet alert capability. Unseated competitive AVL mapping service with UTILITY`s AVaiL.

NCS TECHNOLOGIES, INC.; 2008 2010

BUSINESS DEVELOPMENT MANAGER, ADAPTIVE TECHNOLOGIES

Manufactures and delivers turn-key computer systems for government, educational, and corporate entities worldwide. Beyond our high-performance desktops, notebooks, servers, and Internet appliances, what makes our company truly exceptional is the support and attention to detail that we provide to each and every one of our customers.

Account development and new business generation for US Military and Commercial businesses in need of adaptive technologies; typically rugged and mobile.

* Oversaw large order of convertible tablets to Army Unit Level Logistics - Aviation Enhanced (ULLS AE) based at Fort Lee, VA. Work with NCS and Army technical staffs to achieve Air Worthiness certification for the units. Prepare for unit deployment and new orders per AMCOM (Redstone Arsenal) directive for replacing Dell as the selected Electronic Logbook.

* Led team in responding to large TOC (Traffic Operations Center) Control Station project with U.S. Army PM FBCB2-BFT (Force XXI Battle Command Brigade and Below-Blue Force Tracking) based at Fort Monmouth, NJ.

* Work to adapt current technology for use in flying Unmanned Aerial Vehicles with Blue Force Tracking-Aviation, based in Huntsville, AL.

ICM CORP.; 2006 2008

SENIOR ACCOUNT EXECUTIVE

Value Added Integrator of mobile and wireless technology solutions with a 20+ year track record of delivering Return On Investment for our clients. With over 600,000 handhelds, notebook computers, tablets and modems placed with leading organizations.

Develop business in Mid-Atlantic and North. Also work with accounts across the country as ICM has limited staff. Team with technology partners and hardware manufacturers. Focus on wireless and mobility with Utilities, Rail, large fleets.

* Partnered with Utility Associates to provide GPS/AVL and diagnostics hardware and software to utilities such as ConEdison, Central Hudson Gas & Electric, Westar Energy, PEPCO. Handle Installations as well.

* Partnered with Panasonic to provide rugged Toughbooks to companies such as NationalGrid, Continental Airlines, JetBlue.

* Working with ServicePower to provide Gamber-Johnson mounting hardware and installation service in IBM`s service vans across the country.

* Providing compact unique clam-shell mobile computer to Procter & Gamble for use on Segways.

* Teaming with Maptuit to secure rugged device manufacturer to market commercial GPS services to large trucking fleets.

DT RESEARCH, INC.; 2005 2006

STRATEGIC ACCOUNT MANAGER, INDIRECT CHANNEL GROWTH & END USER SUPPORT

Provides systems solutions for PC-based mobile computing industry in support of multinational OEM partners.

Expanded Indirect Channel base and supported their end user clients. Industries included Retail, Restaurants, Aviation, Utilities, Rail, Sales Force Automation, and Public Sector. Focus on wireless mobility and kiosks.

* Led large sales success with Target Corporation.

* Established on-going relationships with numerous Distributors, Resellers and Integrators to diversify and expand Indirect Channel.

* Developed significant relationship with key Value Added Integrator and their Global Management Consultant for migrating lead hardware solution to DTR.

* Achieved certification for large Kiosk opportunities.

* Drove addition of Tablet OS with handwriting recognition option to mobile web pad hardware to open new sales opportunities.

XYBERNAUT CORPORATION; 2004 2005

STRATEGIC ACCOUNT MANAGER, RETAIL & CONSUMER MANUFACTURING (USA & CANADA)

Leading provider of wearable/ mobile computing hardware, software and services, bringing communications and full-function computing power in a hands-free design to people when and where they need it.

Recruited to grow retail vertical market and selected national accounts. Developed significant business relationships and sales with key industry accounts. Led effort to bring COTS software application capabilities to company via third party developers in order to provide turnkey offering and boost revenue opportunities.

* Closed and oversaw significant Home Shopping (via Internet) Pick Cart project. Currently deploying at Safeway.

* Developed an expanding business relationship with Procter & Gamble for utilizing mobile devices in manufacturing setting and futuristic home and shopping applications.

* Led team in Target`s selecting hardware for their Plan-a-Gram (shelf space planning and stocking); moving from paper to mobile/ electronic application

* Cultivated relationships with IBM sales team; partnered on various accounts.

* Won Outstanding Performance Award for 2004.

ARCH WIRELESS OPERATING COMPANY, INC. 1997 2004

FEDERAL PROGRAM MANAGER/NATIONAL DIRECTOR FEDERAL SALES, Federal Government Sales Division

Premier network carrier/provider of end-to-end wireless enterprise solutions, wireless e-mail, instant text messaging, 2-way and traditional paging, and mobile Internet access across USA/Canada.

Uncovered negotiated Government sales vehicles to enable Federal sales reps to drive business at local level. Taught teams and supported local responses to RFP`s. Created and delivered training programs and launched Federal web pages. Established business development partnerships.

* Commanded oversight responsibility regarding management of market operation, customer service, call center, billings and collections policies specific to government business issues.

* Designed, developed and delivered market and strategic training programs for sales team.

* Led or Influenced corporate response to Federal initiatives, requirements and regulations.

* Won GSA/FTS contract, US Army BPA, contract with Lockheed Martin as subcontractor for US Postal Service business.

* Awarded Sales Person of Month for landing GSA contract.

TEAMPERFECT, INC. 1991 1997

PARTNER, PRESIDENT (1996-1997)

Joined company after initial launch of entrepreneurial organization that specialized in experiential team building, leadership development, organizational change, conflict resolution, customer service, and strategic planning for firms throughout North America and Europe. Utilized Outward Bound participant experience.

* Contributed with management, sales, and marketing objectives. Took over all day-to-day management and ran company last two years.

* Responsibilities included developing and lead facilitating several different experiential training programs. Primary programs were, experiential Team Building and High-ropes Leadership.

* Managed coordination of Program logistics. Programs varied in size, and often were during large off-site corporate or sales meetings, with up to 200 participants.

* Designed and delivered customized programs for achievement of client goals and objectives.

* Developed marketing pieces and corporate web site.

* Arranged partnering agreement with Genesee Valley Outdoor Learning Center of Parkton, MD and served as a board member.

* Clients included: Binney & Smith, Bracco Diagnostics, Bristol Meyers Squibb, GTS Duratek, Hershey Entertainment, KCI Technologies, NASA, USPS, Williams Scotsman

SHAW/WALKER COMPANY, 1980 1990

DIRECTOR GOVERNMENT SALES (1985-90)

Created and Directed government sales program at the National level. Revenue increased by an average of 37.6% each year, to 10% of total business. Impacted industry-wide issues through involvement in Coalition for Government Procurement; included instrumental role in having thirty GSA Multiple-Award Schedule vendors` offer rejections overturned.

* Successfully negotiated (re-negotiated annually), administered five separate GSA Federal Supply Service Multiple Award Schedules, including Systems Furniture & Ergonomic Seating

* Developed and Implemented strategy and training for National Sales Force and Dealer Network to successfully and profitably target Federal Market. Influenced specifications and provide support in RFP/RFQ responses.

* Contributed major input for significant changes to product developments, internal record keeping, corporate reporting and restructuring. Reported to Vice President Sales and contributed to revamping pricing policies.

* Active in Industry-wide concerns regarding Government policies that hampered contractors` ability to profitably market to Federal market, including Federal Prison Industries -right of first refusal-.

* Directed company participation in Federal Trade Shows.

ACCOUNT EXECUTIVE (1980-1985)

* Landed some of the largest Systems Furniture accounts in the region. Duty extended to managing the successful design, ordering, delivery and installation of large office renovations and relocations.

EDUCATION

B.S., UNIVERSITY OF DELAWARE, Newark, Delaware

Major: Business. Concentration: Marketing

Alpha Tau Omega Fraternity

Loyola Blakefield High School, Towson, Maryland

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