Customer Service Assistant

NEW COLLEGE GRAD SEEKING PART TIME (DC/MD/NORTHERN VA)

Date: 2012-10-26, 2:54PM EDT

abo75c@r.postjobfree.com

Caroline Sogomo Gray

P.O. Box 326, Rockville, MD 20848; 301-***-****; abo75c@r.postjobfree.com

Outreach Coordinator with over 3 years of experience!

SKILLS and QUALIFICATIONS:

Knowledge of healthcare.

Skill customer service.

Skill in communications with public.

EXPERIENCE:

Outreach coordinator 03/23/2010-08/2012

Potomac Safeway (bookkeeper) 03/2009-07/2010

Patient care tech (providence hospital)- PRN 08/2010-present

Bookkeeper

Balances cash drawer and receipts; documents discrepancies.

Record cash receipts and make bank deposits

Conduct a monthly reconciliation of every bank account

Patient care tech

Performs post-mortem care

Performs or assists with CPR

Communicates changes/information regarding patient's physical/mental conditions to RN

Participates in departmental performance improvement activities

AmeriCorps Outreach Coordinator

Assist with client application and screening process, including client outreach, phone screening and in-home visits/previews.

Collaborate with area resources to provide outreach and support to low-income clients. Increase community partnerships in an effort to reach more potential clients.

Arrange and make presentations to community partners

EDUCATION and CERTIFICATIONS:

University of the District of Columbia Washington DC liberal Studies AAS, expected graduation 08/2012

University of the District of Columbia, Washington, DC, AAS-RN(Nursing), expected completion 05/2013

Certified Nursing Assistant, Maryland 05/23/2012, License # A00117622

Certified Nursing Assistant, DC, 7/26/2011, License # 806192

Montgomery College, Hebrew Home, Rockville, MD, Home Care Companion Certificate, 04/2010

Heart saver BLS CPR &AED Program, 08/28/2012-08/28/2014

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