Customer Service High School

Kimberly Britton

Email: abo750@r.postjobfree.com

Address:

City: Highland

State: CA

Zip: 92346

Country: USA

Phone: 909-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. With over three years retail experience in a fast-paced environment.

Educational Background:

High School Dipolma from San Gorgonio High School, San Bernardino CA 1/2001 to 6/2007 (Diploma)

High School Dipolma from, San Bernardino CA 1/2001 to 10/2012

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. With over three years retail experience in a fast-paced environment.

Core Strengths

Floor set design and visual displays

Large cash/check deposits

Store maintenance

Inventory control

Telephone inquiries

Customer service

Credit card processing

Strong organizational skills

Listening skills

Excellent communication skills

Fast learner

Energetic work attitude

Problem solver

Cash management

Accomplishments

Product Promotion

Up-sold products and motivated customers to upgrade current product plans.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Financial

Compiled inventory lists and worked with vendors for product pricing and special orders.

Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100 percentage accuracy rate.

Work Experience

September 2008 to October 2011

Misty's Hallmark Highland, ca

Cashier

Earned management trust by serving as key holder, responsibly opening and closing store.

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Computed accurate sales prices for purchase transactions.

Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Maintained cleanliness and presentation of stock room and production floor.

Set up and explained new membership contracts.

Built long-term customer relationships and advised customers on purchases and promotions.

10/29/2012 12:00:00 AM

CA

Bartender

Trained in North Hollywood a couple weekends right out of school, received plenty of feedback from the customers. Handled sales, cleaned glassware, and kept a clean station, barback.

Bartend for a beer only wedding, was recommended by the school . Responsibilities were serving the guest, checked for proper id, changing the keg, and disposing of all beer before my shift was over.

Bartend for an open bar wedding, checked all guest for proper id, had no menu so i had free range of the drinks. Guest were very satisfied with my knowledge and performance for being fresh out of school.

Educational Background

2011 ABC Bartending Colton, CA

Bartender

Trained for two weeks, seven hours a day. I was taught the correct count for an ounce shot, tilt the bottle for the best flow and correct terminology taking the order for every drink. Studied the state laws for California, studied the responsibilities of a bartender for customer safety.,

High School Diploma

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