Josephine Bell

Email: abo72s@r.postjobfree.com

Address:

City: Fort Wayne

State: IN

Zip: 46819

Country: USA

Phone: 260-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a motivated customer service representative with over three years retail experience in a fast-paced environment. I'm also a personable and responsible Cashier with 5 years of experience working customer-friendly environments. I'm definitely a solid team player with great positive attitude.

Educational Background:

High School Dipolma from Anthis Career Center, Fort Wayne IN 1/2001 to 6/2009 (diploma)

Job History / Details:

Career Overview

I am a motivated customer service representative with over three years retail experience in a fast-paced environment. I'm also a personable and responsible Cashier with 5 years of experience working customer-friendly environments. I'm definitely a solid team player with great positive attitude.

Core Strengths

Large cash/check deposits

Markdown/promotional procedures

Store maintenance

Inventory control

Telephone inquiries

Proficient in cash management

Opening/closing procedures

Loss prevention training

Service-oriented

Flexible schedule

Trained in food safety guidelines

Cash register operations

Upselling

Adaptability

Conflict resolution

Creative problem solver

Excellent communication skills

Energetic work attitude

Active listening skills

Quick learner

Local/state health laws knowledge

Customer service expert

Effective multi-tasker

Flexible and adaptable

Listening skills

Energetic self-starter

Work Experience

June 2006 to October 2006

Aramark Fort Wayne, IN

Cashier/ Grill cook assistant

Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Served orders to customers at windows, counters and tables. Cut and chopped food items and cooked on a grill or in fryers. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles. Properly portioned and packaged take-out foods for customers. Quickly and efficiently processed payments and made accurate change. Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Worked well with teammates and openly invited coaching from the management team. Quickly unloaded product shipments and stocked freezers. Assisted management with monthly inventory control and weekly stock ordering.

September 2012 to Current

Save-a-lot Fort Wayne, IN

Cashier

Executed cash transactions quickly and accurately. Greeted all customers. Handled products and equipment in accordance with safety and sanitation guidelines. Conducted price checks for cashiers and service clerks. Checked out customers and bagged items quickly. Safely operated manual and electric pallet jacks. Organized and positioned product cases in produce warehouse and walk-in cooler. Broke down heavy pallet loads of cases, boxes and bags. Arranged and stocked department displays. Served shoppers in a prompt, courteous and friendly manner.

June 2012 to September 2012

Convergence Marketing Fort Wayne, IN

Merchandiser

Handled resets according to schedule, including deleted and new merchandise. Built attractive holiday and seasonal displays for merchandising program. Safely operated manual and electric pallet jacks. Broke down heavy pallet loads of cases, boxes and bags. Arranged and stocked department displays.

June 2007 to September 2007

Edmar Foods Bensenville, IL

Cashier/ Deli Clerk

Executed cash transactions quickly and accurately. Greeted all customers. Handled products and equipment in accordance with safety and sanitation guidelines. Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks. Checked out customers and bagged items quickly. Safely operated manual and electric pallet jacks. Praised by management for being a fast and efficient worker, requiring little supervision. Sliced, served and packaged specialty meats, salads and cheeses. Served shoppers in a prompt, courteous and friendly manner.

January 2008 to November 2008

Hall's Food Factory Express Fort Wayne, IN

Cashier

Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters and tables. Cut and chopped food items and cooked on a grill or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea and fountain drinks. Properly portioned and packaged take-out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Followed all established restaurant practices and procedures.

July 2010 to May 2012

Scott's Food and Pharmacy Fort Wayne, IN

Deli Clerk

Executed cash transactions quickly and accurately. Greeted all customers. Handled products and equipment in accordance with safety and sanitation guidelines. Conducted price checks for cashiers and service clerks. Fulfilled special order requests, including special occasion cakes and party platters. Built attractive holiday and seasonal displays for merchandising program. Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks. Checked out customers and bagged items quickly. Safely operated manual and electric pallet jacks. Praised by management for being a fast and efficient worker, requiring little supervision. Sliced, served and packaged specialty meats, salads and cheeses. Served shoppers in a prompt, courteous and friendly manner. Broke down heavy pallet loads of cases, boxes and bags. Arranged and stocked department displays.

Educational Background

2009 Anthis Career Center Fort Wayne, IN

GED

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