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Customer Service Sales

Location:
Gainesville, GA
Posted:
October 26, 2012

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Resume:

Barbara Jones

Email: abo711@r.postjobfree.com

Address: **** ******** **.

City: Gainesville

State: GA

Zip: 30504

Country: USA

Phone: 678-***-****

Skill Level: Experienced

Salary Range: 47

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Barbara Jo Jones

2003 Hastings Ct, Home 678-***-****

Gainesville, GA 30504 abo711@r.postjobfree.com

Summary

High performance, focused communicator and public speaker possessing advanced interpersonal and customer service relationship management skills. Highly adapted marketing skills to working with all department heads within the organization, their clients, agencies and organizations outside the corporation to benefit all concerned with services or products. During my work experience, I have also maintained a high school substitute teacher status; as well as, volunteered at three major hospitals since 1994.

Experience Admissions Representative 2010 to 2010

Intereactive College of Technology, Gainesville, GA 30504

Responsible for the growth of enrollment from first contact with potential student until enrollment process has been finalized and continue throughout to enable each student to realize his/her individual potential and make positive changes in his/her life; therefore, the Admissions Representative was a key team member to institution's growth and success.

Provided superior customer service recognizing this was a sales position also added the responsibility for marketing the college throughout the community by cold calling and meeting with agencies within the community that would be very beneficial to the educational needs of the community served.

Flight Attendant-Customer Service 2007 to 2011

Northwest/Delta Airlines, Detroit, MI

Successfulluy completed six weeks of intense training on five different aircrafts, emergency procedures and equipment, security and self-defense; as well as, provided excellent customer service both domestic and international flights.

Account Executive 1995 to 2004

Hello Baby, Lawrenceville, GA 30043

Designed, packaged and sold new born baby baskets to individuals through a designed website; as well as, through large hospital gift shops and their websites, specialty boutiques and OB-GYN offices within the Atlanta area. The baskets included a variety of high quality newborn baby products, but also could be turned into a specialty basket for additional markets. Specialist in the research and development from concept through design through the marketing and distribution. Also, an instructor for the Georgia State Volunteer Auxiliary Association on designing baskets for their locations throughout the State of Georgia.

Account Executive 1983 to 1989

Champion International/Nationwide Papers, Atlanta, GA

Straight commissioned outside sales representative accustomed to meeting and exceeding expectations, goals, and quotas. Developed and maintained lasting loyal client relationships with new and existing customers through careful listening skills, attentive to detail, and providing service beyond expectations. Developed, designed and authored a sales book for the Atlanta location adopted by Corporate Marketing Department for use throughout all branches in the U.S. Recognized for leading the Atlanta location to the top sales division with the company after only being with them for 3 years by being nominated and named to the "LEADERSHIP COUNCIL for 1986." Also, nominated every year thereafter. Accomplished instructor the company, my clients, Dekalb College and The Georgia Printer's Association. Accomplished interpersonal relationships within the warehouse, inside sales, billing, Merchandising, delivery and vendors in order to maintain loyal client relationships.

Customer Service/Credit Department 1977 to 1983

First Union National Bank, Asheville, NC

Customer service and credit manager in the financial services industry. Assessing, analyzing and evaluating all collateral on secured commercial lines of credit. Analyzing financial statements for commercial loans in consideration over $500,000.00. Developed a program to place all commercial lines of credit on line for Asheville and help facilitate all other branches in Western North Carolina. Supervised the release of all aspects of customer inquiries on credit information for all commercial loan customers. Chosen From Area Loan Administration to develop the Asheville Credit Department requiring communication with all departments within FUNB; as well as, clients and outside corporations. Chosen for Corporate Commercial Analytical Workshop, finished second in the class then took educational leave of absence and acquired my Bachelor of Science Degree within 3 years while still an employee of FUNB.

Education B.S., Management/Marketing 1983

University of North Carolina, Asheville, North Carolina. GPA: 4.00. Graduated Magna Cum Laude, Who's Who's Among Students in American Universities and Colleges 1983

Activities Leadership Council - Nationwide Papers from Atlanta but for the entire U.S.,1986. Nominated every year thereafter.

Who's Who Among Students in American Universities and Colleges 1983.

Mortimer Kahn Scholarship Fund in management and business - 1980

Beacon Manufacturing Scholarship - 1980, 1981

1994 - 2004 Volunteer Northside Hospital recovery room

2004 - 2007 Volunteer Gwinnett Hospital Pre-Op Surgical Area



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