Customer Service Representative

Rachel Pearce

Email: abo6xt@r.postjobfree.com

Address:

City: Kenosha

State: WI

Zip: 53144

Country: USA

Phone: 262-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly motivated, experienced Customer Service Representative with great time management skills in a fast paced, demanding environment.

Educational Background:

High School Dipolma from Christian Life High School, Kenosha WI 1/2001 to 6/1998 (General)

High School Dipolma from Herzing University, Kenosha WI 1/2001 to 10/2012

Job History / Details:

Career Overview

Highly motivated, experienced Customer Service Representative with great time management skills in a fast paced, demanding environment.

Core Strengths

Computer knowledge

10-key proficient

Microsoft Word

Microsoft Excel

Data Entry

Inbound and outbound email

Telephone inquiries

Telecommunication skills

Conflict resolution

Problem solver

Reliable

Work Experience

November 2009 to Current

Jockey International Kenosha, WI

Customer Service Representative

Answer multi-line phone

Trouble shoot with consultants

Process new recruit applications

Process returns

Data entry

Respond to incoming emails

Communicate with consultants through email

July 2008 to January 2009

Colborne Corp Lake Forest, Ill

Account Payable Manager/Admin

Entered all incoming invoices to be paid, Set up payment schedule, Paid vendors and utilites.

Organized and entered employee expenses and made travel arrangements for employees.

Updated spreadsheets for GL accounts.

Reconciled bank accounts and GL accounts.

Entered payroll and journal entries.

January 2006 to July 2007

Kiefer Sports Group Zion, Ill

Customer Service Rep

Answered phones and took orders.

Processed mailed or faxed purchase orders.

Took care of returns

Resolved customer complaints.

Worked off-site at triathlons and swim meets selling products at our sponsor tables.

July 2005 to December 2005

American Girl Wilmont, Wi

Call Center Rep

Answered phones and took orders.

Helped customers shop on-line or out of the catolog.

Helped answer any merchandise questions.

December 2004 to July 2005

Parrish Properties Kenosha, Wi

Administrative Assistant

Answered phones

Filed

Worked on accounts payable/receivable data entry

Entered rent payments

Processed monthly credit card payments

Worked on billings

Copying

E-mailing

Faxing.

April 2003 to December 2003

Sanmina SCI Pleasant Prairie, Wi

FA Line Tech

Assembled circuit boards

Worked on a moving line

Soldered and used machinery and hand tools

Worked independently starting and finishing a job by myself

Used a microscope for soldering.

Educational Background

June,1998 Christian Life High School Kenosha, Wi

Diploma

Herzing University Kenosha, WI

Associate of Applied Science Medical Coding and Insurance Billing

I am currently studying for my Associates Degree

Contact this candidate