Engineer High School
Resume:
Mark Pegus Brampton, Ontario
L6S 1X3
Citizenship: Trinidadian * Canadian Tel : 647-***-****
Date of Birth: 18 September 1978 e-mail : abo6uv@r.postjobfree.com
Profile
Objective To secure a position within the Information Technology department of a well established
organization with a stable environment; that will lead to a lasting relationship and allow
me to utilize my education and work experience for the benefit of the company as well as
for personal growth and professional advancement.
Availability Currently available
Key Skills
Proficient or familiar with a vast array of Operating Systems, Applications, Programming languages, Concepts and
Technologies, including:
Operating System Software Applications Software Programming
W indows 2000 2003 Server Checkpoint Smart Dashboard R62 Visual Basic.NET
Linux Read Hat 7.0 Arc GIS 9.2 Visual Basic 6
W indows XP Professional Microsoft Office Suite 2007 - 2010 C ++
W indows Vista Symantec Backup Exec.ver. 9.0 & 12.0
W indows NT Workstation and Server IIS 6.0
W indows 95, 98 and ME McAfee ePolicy Orchestrator 4.0.0
W indows 3.1 GoverLan v5.5
DOS SupportSuite by Kayako Infotech
Education
01/18/2011 Certified Associate in Project Management (CAPM )
School of Business and Computer Science, Trinidad
2003 CompTIA Networking + (N10-002) Certification
2001 to 2003 Bachelors Degree (BBA) ~ Magna Cum Laude honors ~ Computer Information Systems
Monroe College in New Rochelle, New York
1997 to 1999 Associate Degree in Computer Science, major in Operating Systems Management
National Institute of Higher Education Research Science & Technology (NIHERST), Trinidad
Fatima College (O Levels 8 passes and A Levels 2 passes)
1990 to 1997
Trinidad
Work Experience
Ministry of Agriculture Land Management Division
IT Specialist January 2007 to January 2012
Managing IT Technicians and other relevant support staff
Developing MS Access databases to improve efficiency in department
workflows/processes
Maintaining, supporting, trouble-shooting, and administering servers
(Active Directory, Windows 2003, Mcafee EPO, Symantec BackupExe)
Maintaining, supporting, trouble-shooting, and administering network
Strategic planning and budgeting for subsequent financial year
Prepare Disaster Recovery and Continuation of Business plans
Assisting in research and analysis of new IT proposals towards company
development
Researching and testing new equipment and software
Developing new computer policies and guidelines
Liaising with suppliers and financial department for purchasing of new
equipment
1/3
Work Experience (cont d)
City of Port of Spain Credit Union (COPOS)
Information Systems Assistant July 2006 to January 2007
First line support for in-house and generic software
Development of new computer policies and guidelines
Researching and testing of new equipment and software
PC maintenance and upgrade
Liaison with other IT specialists for software maintenance and upgrades
Maintenance, supporting, trouble-shooting, and administering network
Assisting in research and analysis of new I.T. proposals towards company
development
Sandwell and West Birmingham Hospitals NHS Trust, (Birmingham, England)
September 2005 to June 2006
I.T. Support Engineer & Rollout Engineer
Building and testing PCs and Printer
Physical network installations
Relocation of PC, printers and other peripheral devices
Maintaining, supporting, trouble-shooting, and administering network and
single user computer systems
PC and laptop builds and upgrades
Installation of Windows NT and 2000 Server servers
Maintaining, supporting, trouble-shooting and creating telecommunication
services for residents
Liaison with head technician and IT administrative staff
Sandwell and West Birmingham Hospitals NHS Trust, (Birmingham, England )
Medical Records Clerk Waiting List Department January 2005 to June 2006
Liaison with other medical records staff and staff internal and external to the
Trust
Providing a high quality of service to anyone requesting case notes meeting
agreed targets
Holding a high level of confidentiality of information relating to patients, staff
and other Health Service business
Advising line managers or other relevant management bodies in regard to
any operational issues which may affect the smooth running of the
department
Fluent understanding of patient database software (P.I.M.S), resulting in
efficient searches for patient records by effective manipulation of data
Circle Contracting & Lantech Recruitment (contract), (Birmingham, England)
Rollout Engineer October to December 2004
Relocation of PC, printers and other peripheral devices
Testing and installing telecommunication devices (ASPEC phones)
PC and Printer builds and testing
Physical network installations
Monroe College Admissions (New York, U.S.A.)
Admissions Counselor October 2003 to March 2004
Managing student high school database
Interview and counsel potential students
Recruiting local, regional and international students
Arranging high school presentations
Managing and training students
Preparing and developing course outlines
Assessing and developing student s skills in the related topics
2/3
Work Experience (cont d)
COSTAATT (College of Science Technology & Applied Arts of Trinidad &
Tobago)
January to March 2003
Lecturer-Part time (Microsoft Office)
Managing and training students
Preparing and developing course outlines
Assessing and developing student s skills in the related topics
Reporting of student's academics
Monroe College Learning Center (New York, U.S.A.)
Tutor/Technician March to December 2002
Coordinating, managing and teaching groups of students in computer related
subjects
Maintaining, supporting, trouble-shooting, and administering network and
single user computer systems
PC and laptop builds and upgrades
Hardware and software stock checks
Trouble-shooting wireless connections on the LAN
Creating and managing user accounts and policies
Liaison with head technician and IT administrative staff
Royal Bank of Trinidad and Tobago
Technology Support Officer July 200 to July 2001
Activities and Interests
Photography, Traveling,
3/3
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